Four Points By Sheraton Surabaya, Tunjungan Plaza, Surabaya
46US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
-
Steps from Tunjungan Plaza
Perfect
9.1
9.8
/10
4.7
4.8
/5
Loved by Four Points By Sheraton Surabaya, Tunjungan Plaza guests
Convenient location
Spacious room
Excellent breakfast
Cute staff
"The cleanliness of the hotel room."
Patrick from Malaysia
read full review
"The swimming pool was very nice, good for individual swimming early morning and for families later in the day."
Francis from Netherlands
read full review
"Its direct access to Tunjungan Plaza is incredibly convenient for shopping and dining."
Lucky L
read full review
Location
Four Points by Sheraton Surabaya is adjacent to Tunjungan Plaza, one of Indonesia's largest shopping centers, placing guests in the heart of Surabaya's vibrant retail scene. The location provides easy access to key attractions, including Balai Pemuda and House of Sampoerna, both within a 10-minute drive. The hotel is approximately 30 km from Juanda International Airport, providing convenient travel for business and leisure.
Rooms
The hotel offers 348 guest rooms and suites, including 12 expansive apartment-style suites with kitchen facilities for longer stays. Each accommodation is equipped with a 55-inch Smart TV, air conditioning, and a built-in minibar. Design elements include a contemporary style, ensuring guests have a comfortable home-like experience.
Dining
Four Points by Sheraton Surabaya features the Taste Restaurant, serving a diverse breakfast buffet alongside a variety of international cuisines for lunch and dinner. The hotel also offers a 24-hour room service menu, catering to guests' dining preferences at any time. For drinks, the Lobby Bar provides a selection of beverages in a comfortable setting.
Business Facilities
The hotel is equipped with extensive meeting and event facilities, offering 10 meeting spaces for up to 500 guests. Meeting rooms are well-designed with audiovisual technology, ensuring a professional environment for business functions. Business travelers can also access a fully equipped business center for their needs.
Wellness
For relaxation, guests can enjoy the hotel's outdoor swimming pool and well-equipped fitness center, providing opportunities for exercise and leisure. The hotel's spa offers treatments aimed at revitalizing and rejuvenating, enhancing the overall wellness experience during their stay. Additionally, complimentary access to a hot tub and sauna adds to the wellness offering.
Highlights
Location: Adjacent to Tunjungan Plaza
Rooms: 348 guest rooms
Dining: Taste Restaurant
Business: 10 meeting spaces
“Connected directly to Tunjungan Plaza, this hotel understands the assignment. I'm impressed by the staff's commitment to service, especially with families. This hotel means business, offering comprehensive meeting facilities for corporate events.”
James DavidEditor-in-Chief at Tohotel
View all
Select your room type
Four Points By Sheraton Surabaya, Tunjungan Plaza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family Room
2 persons
305 sq. feet
1 Double bed
Shower
Air conditioning
room details
Deluxe King Room
2 persons
305 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Twin Room
2 persons
305 sq. feet
2 Single beds
Shower
Air conditioning
room details
Premium King Room
2 persons
435 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Four Points By Sheraton Surabaya, Tunjungan Plaza offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
BBQ facilities
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
Lime Restaurant and Lobby Lounge at Four Points By Sheraton Surabaya, Tunjungan Plaza offers a delightful array of dining experiences that showcase Asian cuisine in a modern, family-friendly setting. Guests can enjoy flavorful meals and refreshing beverages in inviting atmospheres tailored for relaxation and connection.
Lime Restaurant
Asian
Ambiance
Modern and family-friendly, with a welcoming atmosphere perfect for gatherings.
Key Offerings
Savor a variety of Asian delicacies throughout the day, ideal for sharing meals with family and friends. The restaurant features Halal options to cater to diverse dietary needs.
Reservation
No
Open daily from 06:00 to 22:00.
Lobby Lounge
Casual dining with light bites and cocktails
Ambiance
A relaxed and inviting lounge setting, perfect for unwinding after a busy day.
Key Offerings
Enjoy a delightful selection of coffees paired with pastries or light snacks in the evenings, accompanied by expertly crafted cocktails.
Reservation
No
Operating hours vary; check with the hotel for specific availability.
Four Points By Sheraton Surabaya, Tunjungan Plaza Location
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Map view
Jl. Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Jl. Basuki Rachmad 8-12 Tunjungan Plaza 4 LG 08-09
Flip Burger
100 ft
Jl. Embong Malang No.31 Tunjungan Plaza 6
Shabu-Shabu On Yasai
200 ft
Jl. Embong Malang 1,3,5 Tunjungan Plaza 5
Ta Wan Plaza Tunjungan
200 ft
Jl. Embong Malang 7-21 Plaza Tunjungan IV Lantai V
Taste Van Java
200 ft
Tunjungan Plaza V 5th Floor
Chung Gi Wa
300 ft
Jl. Jenderal Basuki Rachmat Tunjungan Plaza 5
Thai Street
800 ft
Jl. Basuki Rahmat No. 8 - 12 Tunjungan Plaza 6
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Tunjungan Plaza
5 minutes' walk
A major shopping destination featuring a wide range of retail outlets, dining options, and entertainment facilities all under one roof.
Siola Surabaya Museum
7 minutes' walk
A cultural museum showcasing Surabaya's history, art, and culture in an engaging manner. Offers guided tours on weekends.
Bungkul Park
35 minutes' walk
A popular public park featuring jogging paths, playgrounds, and food stalls, perfect for relaxation or family outings amid nature.
Surabaya Zoo
3.9 km, 10 minutes' drive
One of the largest zoos in Southeast Asia, home to a variety of species and family-friendly activities like animal feeding sessions.
Taman Dayu Waterpark
15 minutes' walk
A fun-filled waterpark featuring various slides, lazy rivers, and pools, suitable for thrill-seekers and families.
Spa at Grand City
20 minutes' walk
A well-appointed spa offering relaxing treatments and massages, perfect for guests looking to unwind and rejuvenate.
Mr. Fox Surabaya
1 minute' walk
An upscale eatery offering a mix of Asian and Western cuisine, known for its unique cocktails and vibrant atmosphere.
X.O. Chinese Cuisine
4 minutes' walk
A popular restaurant serving authentic Chinese dishes, with signature dim sum and a casual dining setting.
Surabaya Town Hall
7 minutes' walk
A historic site frequently hosting local performances and events, providing a glimpse into traditional Indonesian culture.
Tunjungan Plaza 5
5 minutes' walk
A modern cinema within a shopping mall, popular for screenings of the latest movies and comfortable seating options.
Getting around
City Centre
Surabaya3 min
·
700 ft
Airports
Juanda International Airport (SUB)33 min
·
13.6
mi
Abdul Rachman Saleh Airport (MLG)130 min
·
53.6
mi
Train
Gubeng Train Station18 min
·
5000 ft
Pasar Turi Train Station Surabaya21 min
·
1.1
mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of Rp 150,000 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
12
Number of rooms:
294
Former name
four points by sheraton surabaya, pakuwon indah
Reviews and Ratings
Feedback about Four Points By Sheraton Surabaya, Tunjungan Plaza from previous guests about their experience.
Review score
Based on 157 verified reviews
9.2/10
Perfect
98%
Recommend
Breakfast
9.9/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
9.4/10
Paid Wi-Fi
8.5/10
Staff
9.4/10
Value for money
8.8/10
Guest reviews
based on 363 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Four Points By Sheraton Surabaya, Tunjungan Plaza
Is there a family room option that can accommodate two adults and two children?
10 November 2024
The available room types include Deluxe Room (28m) King/Twin, Premium Room (40m) King, and Premium Suite (53m) King. The bed sizes are KING 200x200cm and TWIN 140x200cm per bed.
Are there any connecting rooms available for booking?
22 January 2025
Connecting rooms are available in pairs of deluxe to deluxe, deluxe to premium, and deluxe to premium suite. Due to limited availability, confirmation can only be obtained upon arrival.
Can you assist in storing frozen food during my stay?
5 December 2024
Storage for frozen food can be provided in a chiller during your visit.
What are the dimensions of your double beds?
15 February 2025
The king bed measures 200x200 cm, while the twin bed measures 140x200 cm.
If I book for three guests, does breakfast cover all three?
30 March 2025
Breakfast is included for two people. Additional breakfast can be arranged during check-in.
How accessible is the hotel via toll roads when traveling from Bali to Jakarta?
18 April 2025
The nearest toll access can be reached via Dupak Toll Gate, approximately 15 minutes away from the hotel.
Are smoking rooms available at the hotel?
25 May 2024
Smoking rooms are available in all room types, but requests for smoking rooms are subject to availability upon arrival.
Can you confirm if the hotel is connected to Tunjungan Plaza Mall?
22 July 2024
The hotel is situated above Tunjungan Plaza Mall, with the lobby concierge located adjacent to SOGO.
What is the cost for airport transfer to Juanda International Airport?
17 August 2024
The airport transfer service is available for an additional charge of IDR 490,000 net per vehicle for a one-way trip using a Toyota Innova.
Is it possible to receive a confirmation letter for my stay if I book directly with the hotel?
12 September 2024
Confirmation letters are provided only for direct bookings. An invoice for third-party reservations is not available, but a stay reference letter can be issued after checkout if required.
If I request a change from twin beds to a king bed, what is the process?
2 October 2024
Bed type changes and extra bed requests can be confirmed upon arrival, subject to availability. The charge for an extra bed is IDR 665,500 net per bed per night.
Is breakfast included with the room rate upon booking?
5 November 2024
Breakfast options are flexible; guests can choose room packages that include either breakfast or without it based on their preference.
Can two twin beds be connected for a family stay?
19 December 2024
Single rooms include twin beds (140 cm x 200 cm each). For two rooms, a request for connecting rooms can be made, subject to availability upon arrival.
Overview
Rooms
Price calendar
Facilities
Location
tohotel.com uses cookies that are strictly necessary for its functioning. We do not collect analytical and marketing cookies.
