Family Hotel Serena, Andalo
About the Hotel
Rooms and Suites
Family Hotel Serena has rooms and suites, some with separate areas. Each offers a kettle for herbal teas and baby food. Rooms include slippers, bathrobes, children's ponchos, and towels. All rooms feature complimentary toiletries and soundproof walls. Select rooms provide mountain views, mini-bars, and flat-screen TVs. Some rooms include a balcony, dressing room and parquet floors.
Dining at Serena
The Serena Hotel's restaurant provides a choice of 3 menus, including vegetarian options and local dishes. A kid's restaurant provides meals. Parents can arrange for children to dine in advance with the entertainment staff. The Serena Family Delight Formula includes breakfast, afternoon snacks, and multi-course dinner. The breakfast is from 7:30 AM to 10:00 AM with a sweet and savory buffet.
Leisure and Wellness
Family Hotel Serena features pools: one for children and one for adults. The spa includes a sauna and Turkish bath, and is open every day from 9:00 AM to 8:00 PM. There is also whirlpool. Guests can access mountain bikes for adults and children. The wellness center Carpe Diem is dedicated to adult relaxation, with a Turkish bath, Finnish sauna, Mediterranean bath, experiential showers and a relaxation area.
Location and Access
Family Hotel Serena is in Andalo, in the heart of the Paganella Plateau, between the Brenta Dolomites and Paganella. The hotel is 65 km from Bolzano. Nearby landmarks include Malga Val dei Brenzi (4 km), Lago di Molveno (4 km), and Castel Belfort (5 km).
Hotel Services
Family Hotel Serena provides services for families, including a Baby Club and Mini Club for children from 12 months to 12 years old with dedicated staff. The hotel includes a 3000 square meter open-air playground. The hotel can arrange for mountain strollers to hire for € 10 per day. Free WI-FI access, and ample uncovered private parking. Small pets (up to 10 kg) are welcome upon request, at a cost of € 25 per day.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
Room decor
- Parquet floor
