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From310US$ /night
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the Paganella Mountain
Perfect
9.3
/10
5.0
/5

Rooms and Suites

Family Hotel Serena offers a range of accommodations that prioritize family comfort. Some rooms include separate areas to provide privacy for adults. All rooms feature a kettle for preparing herbal teas and baby food.

Wellness and Spa

The hotel has a wellness center called Carpe Diem, which includes a Turkish bath, Finnish sauna, and emotional showers. An adults-only area ensures that caregivers can enjoy relaxation while children are entertained. Treatments for children are also available, ensuring wellness is accessible for all ages.

Dining

The on-site dining experience revolves around the Serena Family Delight formula, which includes breakfast, afternoon snacks, and gourmet dinners. Meals are prepared with attention to nutrition by family nutritionist Verdiana Ramina. Special menus for allergies and intolerances can be arranged upon request.

Children's Activities

A dedicated Mini Club welcomes children aged 3 to 12, offering tailored activities throughout the day. The Baby Club caters to younger guests aged 12 to 35 months, ensuring safety and engagement. Evening dining options for club participants allow parents some well-deserved time together.

Outdoor Exploration

Andalo's natural beauty surrounds the hotel, inviting families to explore meadows and forests. The hotel offers guided excursions organized by Activity partner group for diverse adventure levels. Electric bikes are also available for rent, further enhancing outdoor exploration opportunities.

Highlights

Location: Nestled in scenic Trentino with access to nature

Rooms: Family-friendly accommodations with separate areas

Dining: Gourmet dinners with children's menus

Wellness: Carpe Diem wellness centre for adults only

Activities: Mini Club and Baby Club for young children

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
2 persons
20 m² 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
21 m² 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
28 m² 
2 Single beds
Shower
Heating
Superior Family Room
2 persons
38 m² 
2 King Size Beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Andalo400 m
Airports
Bolzano (BZO) 62.6 km
Villafranca (VRN) 137.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

Family Hotel Serena offers an inviting Italian dining experience, where traditional flavors blend seamlessly into a family-friendly setting. With options accommodating vegetarian, vegan, gluten-free, and dairy-free diets, each meal invites guests to savor comfort and authenticity, creating cherished moments at the table.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian with a focus on family-friendly dining
Ambiance
Warm, traditional atmosphere perfect for family gatherings and creating memories
Key Offerings
Specializes in vegetarian, vegan, gluten-free, and dairy-free options, with a comforting selection of Italian classics. Families can enjoy meal options at their convenience, including a kettle for preparing herbal teas and baby food.
Reservation
Not needed
Open for breakfast, lunch, and dinner

Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
300 m
Cima Canfedin
300 m
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
90 m
Via Crosare 18
Baita Lovara
300 m
Prati Di Gaggia
Bistrot Dolomieu
480 m
Via Ponte Lambin 4
Ristorante El Tavel
590 m
1 Via Perli
Dolci Note
470 m
Via Trento 13
Tower Pub
580 m
Via Paganella 6
Le Chicche Bio Bistro
610 m
Via Perli 4 Dietro Conad
Romantica
640 m
Via Perli 10
Zenith Apres Ski
680 m
Via Rindole 4
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room