Family Hotel Serena Andalo Exterior photoFamily Hotel Serena Andalo Exterior photoFamily Hotel Serena Andalo Exterior photo
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From617US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the Paganella Mountain
Perfect
9.1
/10
5.0
4.8
/5

Amenities

Family Hotel Serena offers expansive indoor and outdoor spaces designed for family enjoyment. The hotel features a heated swimming pool open daily, featuring a children's section and a wellness area exclusively for adults. Additionally, guests can explore the beautiful surroundings using electric bikes available for hire.

Rooms and Suites

Accommodations at Family Hotel Serena consist of spacious rooms and suites, some with separate areas to provide families with privacy. Each room overlooks the scenic Brenta Dolomites and includes essential amenities for families like a kettle for preparing baby food. This design promotes both comfort and a welcoming environment for parents and children.

Location

Located in Andalo, the hotel is surrounded by hiking trails suitable for summer excursions and skiing slopes for winter sports. The scenery of Trentino enhances outdoor experiences, creating a fun backdrop for family activities. Guests are positioned to easily access both adventure parks and Lake Tovel.

Wellness

The Carpe Diem wellness center caters exclusively to adults, offering a range of relaxation options including a Finnish sauna, Turkish bath, and whirlpool. This spa area is designed to provide a tranquil escape for parents while their children engage in supervised activities. Various treatments are available for both adults and children, promoting wellbeing.

Family-Friendly Services

Family Hotel Serena offers numerous services tailored for children, including a Baby Club for toddlers and a Mini Club for older children, with dedicated staff for activities. A special children's menu developed by nutritionist Verdiana Ramina ensures wholesome meals are available. Flexible dining options allow families to enjoy meals at convenient times.

Highlights

Location: Surrounded by hiking trails and skiing slopes

Rooms: Spacious rooms and suites with Brenta Dolomites views

Wellness: Carpe Diem wellness center with Finnish sauna

Dining: Children's menu developed by nutritionist Verdiana Ramina

Activities: Baby Club for toddlers and Mini Club for older children

“Family Hotel Serena stands out in Andalo for its dedication to both children's activities and adult relaxation. The thoughtful design, from customized children's menus to a dedicated adults-only wellness center, reflects a genuine commitment to family comfort. Its proximity to both ski slopes and town, plus details like complimentary bike rentals, further enhance its appeal as a base for exploring the Dolomites.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Family Hotel Serena offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
165 sq. feet 
1 Single bed
Shower
Heating
Classic Triple Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
230 sq. feet 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
305 sq. feet 
2 Single beds
Shower
Heating
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Facilities

Family Hotel Serena offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

Family Hotel Serena offers an inviting Italian dining experience, where traditional flavors blend seamlessly into a family-friendly setting. With options accommodating vegetarian, vegan, gluten-free, and dairy-free diets, each meal invites guests to savor comfort and authenticity, creating cherished moments at the table.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian with a focus on family-friendly dining
Ambiance
Warm, traditional atmosphere perfect for family gatherings and creating memories
Key Offerings
Specializes in vegetarian, vegan, gluten-free, and dairy-free options, with a comforting selection of Italian classics. Families can enjoy meal options at their convenience, including a kettle for preparing herbal teas and baby food.
Reservation
Not needed
Open for breakfast, lunch, and dinner

Family Hotel Serena Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8-minute walk
Exhibition of miniature scenes and nativity displays, showcasing intricate craftsmanship. Perfect for art and culture enthusiasts.
AcquaIN
AcquaIN
11-minute walk
Family-friendly water park with pools, slides, and wellness areas. Great for a fun day of relaxation and excitement.
Biblioigloo
Biblioigloo
20-minute walk
Unique library structure. Hosts community events and a cozy reading atmosphere, ideal for book lovers and families.
Piz Galin
Piz Galin
35-minute walk
Stunning mountain offering hiking trails with panoramic views. Excellent for outdoor adventurers and nature photography.
Skiing at Paganella Ski Area
2-minute drive
Thrilling skiing opportunities with diverse slopes, rental services available. A must for winter sports enthusiasts.
Hiking at Prati di Gaggia
4-minute walk
Accessible trails offering serene landscapes and wildlife. Ideal for families, with picnic spots along the way.
Wellness at local spas
6-minute drive
Relaxing spa services ranging from massages to wellness retreats. Perfect for rejuvenation after outdoor adventures.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2-minute walk
Charming bistro with local dishes and fresh ingredients. Vegetarian options are available, making it a great choice for all.
Baita Lovara
Baita Lovara
4-minute walk
Cozy restaurant serving traditional mountain cuisine, renowned for its hearty polenta dishes. Reservations are recommended.
Ristorante El Tavel
Ristorante El Tavel
8-minute walk
Fine dining with a focus on local flavors and seasonal ingredients. Romantic ambiance, great for special occasions.
Local Bars and Pubs
5-minute drive
Vibrant nightlife options with live music and a relaxed atmosphere. Great for socializing with locals and other travelers.
Community Events at Biblioigloo
20-minute walk
Hosts regular events including book readings and family-friendly activities. A local favorite for engaging entertainment.
Getting around
City Centre
Andalo5 min  ·  1400 ft
Airports
Bolzano (BZO)94 min  ·  38.9 mi
Villafranca (VRN)199 min  ·  82.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena

Reviews and Ratings

Feedback about Family Hotel Serena from previous guests about their experience.
Review score
Based on 141 verified reviews
9.7/10
Perfect
99%
Recommend
Breakfast
9.1/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.5/10
Value for money
8.9/10
Guest reviews
based on 107 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Rooms and Guests2 Guests, 1 Room