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From607US$ /night
Check-in
17Jan2026Select date
Check-out
18Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Crosare 15, Andalo, Italy, 38010
-
Steps from the Paganella Mountain
Perfect
9.3
/10
5.0
/5

Rooms and Suites

Family Hotel Serena offers a range of accommodations that prioritize family comfort. Some rooms include separate areas to provide privacy for adults. All rooms feature a kettle for preparing herbal teas and baby food.

Wellness and Spa

The hotel has a wellness center called Carpe Diem, which includes a Turkish bath, Finnish sauna, and emotional showers. An adults-only area ensures that caregivers can enjoy relaxation while children are entertained. Treatments for children are also available, ensuring wellness is accessible for all ages.

Dining

The on-site dining experience revolves around the Serena Family Delight formula, which includes breakfast, afternoon snacks, and gourmet dinners. Meals are prepared with attention to nutrition by family nutritionist Verdiana Ramina. Special menus for allergies and intolerances can be arranged upon request.

Children's Activities

A dedicated Mini Club welcomes children aged 3 to 12, offering tailored activities throughout the day. The Baby Club caters to younger guests aged 12 to 35 months, ensuring safety and engagement. Evening dining options for club participants allow parents some well-deserved time together.

Outdoor Exploration

Andalo's natural beauty surrounds the hotel, inviting families to explore meadows and forests. The hotel offers guided excursions organized by Activity partner group for diverse adventure levels. Electric bikes are also available for rent, further enhancing outdoor exploration opportunities.

Highlights

Location: Nestled in scenic Trentino with access to nature

Rooms: Family-friendly accommodations with separate areas

Dining: Gourmet dinners with children's menus

Wellness: Carpe Diem wellness centre for adults only

Activities: Mini Club and Baby Club for young children

“Family Hotel Serena stands out in Andalo for its dedication to both children's activities and adult relaxation. The thoughtful design, from customized children's menus to a dedicated adults-only wellness center, reflects a genuine commitment to family comfort. Its proximity to both ski slopes and town, plus details like complimentary bike rentals, further enhance its appeal as a base for exploring the Dolomites.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Triple Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double Room Balcony
2 persons
230 sq. feet 
1 King-size bed
Shower
Heating
Standard Family Room
2 persons
305 sq. feet 
2 Single beds
Shower
Heating
Superior Family Room
2 persons
410 sq. feet 
2 King Size Beds
Shower
Heating
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player

Room decor

  • Parquet floor
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Dining Onsite

Family Hotel Serena offers an inviting Italian dining experience, where traditional flavors blend seamlessly into a family-friendly setting. With options accommodating vegetarian, vegan, gluten-free, and dairy-free diets, each meal invites guests to savor comfort and authenticity, creating cherished moments at the table.
Family Hotel Serena Andalo Restaurant photo
Family Hotel Serena Andalo Restaurant photo

Ristorante #1

Italian with a focus on family-friendly dining
Ambiance
Warm, traditional atmosphere perfect for family gatherings and creating memories
Key Offerings
Specializes in vegetarian, vegan, gluten-free, and dairy-free options, with a comforting selection of Italian classics. Families can enjoy meal options at their convenience, including a kettle for preparing herbal teas and baby food.
Reservation
Not needed
Open for breakfast, lunch, and dinner

Location

Via Crosare 15, Andalo, Italy, 38010
Map view
Via Crosare 15, Andalo, Italy, 38010
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei presepi
Mostra Delle Miniature e Dei presepi
8-minute walk
Exhibition of miniature scenes and nativity displays, showcasing intricate craftsmanship. Perfect for art and culture enthusiasts.
AcquaIN
AcquaIN
11-minute walk
Family-friendly water park with pools, slides, and wellness areas. Great for a fun day of relaxation and excitement.
Biblioigloo
Biblioigloo
20-minute walk
Unique library structure. Hosts community events and a cozy reading atmosphere, ideal for book lovers and families.
Piz Galin
Piz Galin
35-minute walk
Stunning mountain offering hiking trails with panoramic views. Excellent for outdoor adventurers and nature photography.
Skiing at Paganella Ski Area
2-minute drive
Thrilling skiing opportunities with diverse slopes, rental services available. A must for winter sports enthusiasts.
Hiking at Prati di Gaggia
4-minute walk
Accessible trails offering serene landscapes and wildlife. Ideal for families, with picnic spots along the way.
Wellness at local spas
6-minute drive
Relaxing spa services ranging from massages to wellness retreats. Perfect for rejuvenation after outdoor adventures.
Lucin Food & Flower - Bistrot & Gastronomia
Lucin Food & Flower - Bistrot & Gastronomia
2-minute walk
Charming bistro with local dishes and fresh ingredients. Vegetarian options are available, making it a great choice for all.
Baita Lovara
Baita Lovara
4-minute walk
Cozy restaurant serving traditional mountain cuisine, renowned for its hearty polenta dishes. Reservations are recommended.
Ristorante El Tavel
Ristorante El Tavel
8-minute walk
Fine dining with a focus on local flavors and seasonal ingredients. Romantic ambiance, great for special occasions.
Local Bars and Pubs
5-minute drive
Vibrant nightlife options with live music and a relaxed atmosphere. Great for socializing with locals and other travelers.
Community Events at Biblioigloo
20-minute walk
Hosts regular events including book readings and family-friendly activities. A local favorite for engaging entertainment.
Getting around
City Centre
Andalo5 min  ·  1400 ft
Airports
Bolzano Airport (BZO)94 min  ·  38.9 mi
Verona Villafranca Airport (VRN)206 min  ·  85.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free. 
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena

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