Emporio Cancun Exterior photoEmporio Cancun Beds photoEmporio Cancun Business photo
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From117US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
-
Next to the beach
Great
8.1
7.6
/10
3.9
3.4
/5

Accommodations

Emporio Cancun offers spacious guest rooms and suites with stunning ocean views. Each room provides private balconies, allowing guests to soak in the vibrant scenery. Select suites feature kitchenette facilities for added convenience.

Dining

The hotel presents diverse dining options with specialty restaurants featuring local and international cuisine. Guests can savor meals from various culinary traditions daily. An all-inclusive experience allows for endless beverages and snacks throughout the day.

Family Offerings

Emporio Cancun provides complimentary stays for children, ensuring families can enjoy their beach getaway together. The hotel offers various recreational activities suited for all ages. Kids can explore supervised programs that include engaging games and educational outings.

Facilities

Guests can utilize the 24-hour fitness center equipped with modern exercise machines. The hotel boasts a smoke-free beach area for added comfort. Complimentary parking is available for guests with vehicles.

Location

Situated in Cancun, the hotel provides easy access to local attractions and activities. Guests can explore the nearby cultural sites and beaches for enriching experiences. The location combines convenience with breathtaking views.

Highlights

Dining: local and international cuisine

Accommodations: ocean views

Family Offerings: Los NIÑOS se hospedan GRATIS

Facilities: smoke-free beach area

“Emporio Cancun strikes me as a reliable choice for families, with its supervised kids' club and beachfront location, offering stunning Caribbean Sea views. I appreciate the all-inclusive option alongside the flexibility to explore local dining; however, some may find the on-site dining repetitive over longer stays, while the rooms may need some improvements. Overall, the hotel's central location in Cancun's Hotel Zone ensures easy airport access and proximity to attractions, especially for those prioritizing convenience.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Emporio Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe King Ocean Front Suite
2 persons
435 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Double Room Partial Ocean View
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
Swim Up Ocean Front Double Adults Only
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Emporio Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Emporio Cancun presents a diverse dining landscape that beautifully marries local flavors with international culinary artistry. With options ranging from casual family-friendly spots to intimate evening escapes, guests can savor authentic dishes in inviting atmospheres that enhance every meal.
Emporio Cancun Restaurant photo
Emporio Cancun Restaurant photo
Emporio Cancun Restaurant photo

CúA

International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Start the day with hearty breakfasts, enjoy long lunches with family, and unwind with delightful dinners that cater to every palate.
Reservation
no
Open for breakfast, lunch, and dinner.

Bacoli

Italian
Ambiance
Traditional
Key Offerings
Bacoli serves up an array of classic Italian specialties, perfect for those seeking comfort in the form of pasta and pizza, in a cozy, inviting setting.
Reservation
yes
Open Tuesday to Sunday, 18:00 - 23:00.

Sunset Grill

Mexican
Ambiance
Family friendly, Traditional
Key Offerings
Enjoy the warmth of traditional Mexican flavors at Sunset Grill while dining amid a welcoming environment. Perfect for family dinners, this venue creates an inviting atmosphere for sampling a plethora of rich local dishes.
Reservation
no
Open Wednesday to Sunday, 18:00 - 23:00.

Emporio Cancun Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Nearby
Museum
Mayan Museum of Cancun
900 ft
Museum
Parque Maya Cancun
1300 ft
Restaurants
Bacoli Tratoria
100 ft
Boulevard Kukulcan Km 17
Captain's Cove
900 ft
Blvd Kukulkan Km 16. 5
Pina Colada Restaurant
600 ft
Boulevard Kukulcan Omni Hotels & Resort
Spices Restaurant
1300 ft
Boulevard Kukulcan Km. 17
Galeon Columbus
1300 ft
Blvd Kukulcan 16.6
Terranostra
1300 ft
Boulevard Kukulcan Km 21
Sunset Bar
1300 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Pancho & Willy's Cantina
1000 ft
KM 16 Kukulcan Blvd - at Captain's Cove
Cayo Largo Restaurant
4200 ft
Kukulcan Boulevard 17. 5 km Royal Islander Hotel
Explore Cancun
Local Highlights Near Emporio Cancun
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
4 minutes walking
Breathtaking Mayan artifacts and exhibitions in a serene setting. A great place for both history buffs and families.
Playa Delfines
Playa Delfines
25 minutes walking
Stunning beach known for its golden sands and turquoise waters, perfect for sunbathing and swimming.
El Rey Archaeological Zone
El Rey Archaeological Zone
25 minutes walking
Ancient Mayan ruins that offer a glimpse into history with fascinating structures and iguanas roaming freely.
Extreme Games Cancun
Extreme Games Cancun
15 minutes walking
Thrilling outdoor adventures including zip-lining, water sports, and obstacle courses for adrenaline seekers.
Wellness Yoga Sessions
5 minutes drive
Calming yoga classes at nearby studios focusing on relaxation and mindfulness. Ideal for stress relief.
Bacoli Tratoria
Bacoli Tratoria
1 minute walking
Charming Italian cuisine with fresh pasta and seafood. Cozy atmosphere perfect for families or romantic dinners.
Captain's Cove
Captain's Cove
4 minutes walking
Seaside restaurant famous for its seafood and stunning sunset views. Reservations recommended for prime seating.
H Roof
H Roof
25 minutes walking
Lively rooftop bar with stunning views and vibrant nightlife. Offers weekly events and live music.
Interactive Aquarium
Interactive Aquarium
10 minutes drive
Family-friendly aquarium featuring interactive exhibits and animal encounters, great for all ages.
Getting around
City Centre
Cancun18 min  ·  7.5 mi
Airports
Cancun (CUN)24 min  ·  9.9 mi
Isla Mujeres (ISJ)51 min  ·  20.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 545 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
594
Former name
The Royal Mayan

Reviews and Ratings

Feedback about Emporio Cancun from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
At Emporio Cancun, many guests enjoy the oceanfront rooms that provide excellent views, alongside the convenience of multiple dining options near the beautiful beach. Guests appreciate the spacious and comfortable rooms, some featuring updated bathrooms with tubs, and the inviting infinity pool. The hotel's location is ideal with frequent bus service and a bus stop nearby.
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Review score
Based on 2699 verified reviews
7.8/10
Very good
76%
Recommend
Location
8.7/10
Comfort
8.5/10
Breakfast
7.3/10
Paid Wi-Fi
7.3/10
Pros
Clean rooms
Friendly staff
Great location
Fabulous drinks
Convenient access
Cons
Maintenance issues
Cold pools
Hot buffet terrace
Guest reviews
based on 2699 reviews
7.8/10
based on 3669 reviews
8.1/10
Leo from Canada
Family with children
Deluxe Double Room Partial Ocean View
3 nights in November 2025
|
Reviewed:January 14, 2026
8.3/10

solid stay

direct accessspacious roomsvaried menu
the hotel has direct beach access. the rooms were spacious providing comfort. the pools were enjoyable even when the sea was rough. the restaurants offered a varied menu with traditional and international dishes.
Facilities
8/10
the gym includes several treadmills and stationary bikes. multiple pools are available with ample loungers. beach access is direct. the hotel is undergoing remodeling work.
Service
8/10
the staff speaks fluent english and spanish. i waited a long time to check in. the reception desk staff was excellent. poolside bartenders were helpful.
Rooms
9/10
the room had two separate sinks and a rainfall shower. the room was cleaned daily. bottled water was replenished. the floors were wet upon arrival. some furniture was old.
Dining
8/10
the main restaurant had a variety of food on display. reservations at the restaurants were difficult to secure. the all-inclusive option had fees for multiple things. some food at the buffet was bland.
0 Helpful
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Francis from United Kingdom
Family with children
deluxe double room partial ocean view
5 nights in November 2025
|
Reviewed:December 17, 2025
9.0/10

a charmed stay

comfortable bedhelpful staff
The two beds in the beautiful double room partial ocean view were very comfortable and huge! the staff cleaned the room everyday and it had everything i needed. i especially liked gabriel who gave good downtown tips! the breakfast was probably the best part. There was lots of food to choose from.
Dining
9/10
the breakfast buffet featured a huge variety of foods to choose from, covering many different tastes. the wait staff in the cua breakfast buffet were very kind, helpful, and attentive to the dining area!
Rooms
9/10
the beautiful double room partial ocean view was spacious and well kept. the acoustic setup was good. the room included a coffeemaker and coffee kit, greatly appreciated!
0 Helpful
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francis from canada
Family with children
deluxe king suite
5 nights in November 2025
|
Reviewed:November 17, 2025
8.7/10

charmed stay

comfortable bedsamazing breakfast
The room was spacious with comfortable beds. the staff cleaned it daily, a welcome touch! the check-in staff was friendly. Gabriel gave us tips on local spots. the breakfast selection was amazing, with plenty of choices.
Dining
9/10
The breakfast offers a diverse range of options ensuring everyone finds something they like. It had fresh fruit, pastries, hot dishes, and a variety of beverages! the swim-up bar is a fun addition.
Rooms
8/10
the beautiful king suite was generously sized and well-kept, providing ample space for luggage and relaxation! the daily cleaning service ensured a fresh and cute atmosphere.
Facilities
9/10
the hotel features two main pools for adults and three jacuzzis creating various options for relaxation! a swim-up bar adds to the experience, and convenient access to bus stops simplifies travel, very useful!
0 Helpful
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Jessica L from United Kingdom
Family with children
Deluxe Double Room
4 nights in August 2025
|
Reviewed:October 14, 2025
8.5/10

a splendid stay

oceanfront roomdining locations
the oceanfront room provided one of the best views. several dining locations showcased the beautiful beach. many options for relaxation were available. the breakfast buffet featured a nice selection of dishes.
Dining
9/10
breakfast options included a buffet with a rich selection of foods. several tables overlooked the sea. the restaurants provided a variety of choices.
Location
8/10
the hotel boasts direct beach access. the hotel benefits from its proximity to the airport. this made our departure easier. the southern end offers a quieter setting i enjoyed.
0 Helpful
|
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Questions of the users
About Emporio Cancun
What does the all-inclusive package at Emporio Cancun cover?
20 November 2024
The all-inclusive package includes breakfast, lunch, dinner served buffet-style, snacks, and both alcoholic and non-alcoholic beverages.
Is the beach accessible for guests at this hotel currently?
18 December 2024
The beach is currently open for all guests, providing access to a relaxing seaside experience.
Could you explain what a swim-up ocean front room entails?
5 January 2025
A swim-up ocean front room offers direct access to the new infinity pool, allowing guests to step out and enjoy both the pool and the beach within steps.
Are snacks and alcoholic beverages included in the all-inclusive meal plan?
28 February 2025
Yes, the all-inclusive plan covers all meals, snacks, and an extensive selection of drinks including alcoholic beverages.
When is payment required when making a reservation?
12 March 2025
A deposit of 50% of the total amount will be taken five days prior to the arrival date, with the balance due upon check-in.
Does Emporio Cancun offer COVID-19 testing for guests?
8 April 2025
Yes, COVID-19 testing is available at the hotel. Guests are advised to inquire at the front desk for all the necessary details.
Can guests enjoy food and drinks at the hotel right now?
15 May 2025
Yes, restaurants and bars are open, allowing guests to enjoy a variety of food and beverages during their stay.
Is it possible to use a different name for credit card payments at check-in?
22 June 2025
Payment can be made with a different name on the credit card; guests can choose their preferred payment method at arrival.
How many dining options are available for guests choosing the all-inclusive plan?
3 July 2025
Guests can select from three different restaurants, including a new one with an oceanfront view.
What kind of amenities does the hotel offer for families?
19 August 2025
Emporio Cancun provides a family-friendly atmosphere where children stay free, along with various services to enhance the stay.

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Rooms and Guests2 Guests, 1 Room