Ea Hotel Crystal Palace, Prague ➤ Reviews, Rooms & Prices 2026

Name: Ea Hotel Crystal Palace, Prague
Address: Mala Stepanska 17, Prague, Prague Region, 11000
Price range: US$55+
Rating: 7.5

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Ea Hotel Crystal Palace Prague Amenities photo

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Ea Hotel Crystal Palace Prague Interior photo

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Key details

About the Hotel

Mala Stepanska 17, Prague, 11000

Steps from the Old Town Hall with Astronomical Clock

Very good

7.5

6.7

/10

3.6

Loved by Ea Hotel Crystal Palace guests

Excellent location

Varied breakfast

Helpful staff

Comfortable beds

Clean rooms

"The parking lots in front of the hotel are great and free of charge for customers."

Rok from Slovenia

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"Just a a short walk from city center , very good breakfast , air-condition working properly, cleaning service was fine everyday we had clean towels."

Giannisgreen from Greece

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"Very nice clean option for an affordable stay just a little off the beaten path."

Eirik from Canada

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4-star hotel in the center of Prague with Relax Center

Amenities

The hotel provides air-conditioned rooms with underground parking available for €35 per night. A well-equipped Relax Center includes a Finnish sauna and heated relaxation bench. Additional complimentary amenities include baby cots, highchairs, and bathrobes.

Rooms

Guests can choose from various room types, including barrier-free options and family suites. All rooms feature an LCD TV with international channels and spacious storage solutions. Bathrooms are equipped with lighted mirrors and underfloor heating.

Location

The hotel is located in a quiet alley within walking distance of Wenceslas Square, approximately 0.5 km away. Public transport options are nearby, with tram stops and metro stations located within a short walk. This location allows for convenient access to Prague's main attractions.

Wellness

The Relax Center invites guests to unwind in a calming environment with soothing music and comfortable relaxation beds. Visitors can take advantage of the sauna's facilities, which feature two showers and locker accommodations. Bath towels and bathrobes are provided for guest comfort.

Dining

A buffet breakfast is served daily from 07:00 to 10:00, with extended hours on weekends. The selection includes a variety of hot and cold dishes, with Prosecco featured on the menu. Packed breakfast options can also be arranged for guests on the go.

Highlights

Location: Quiet alley in the city center, 0.5 km from Wenceslas Square

Rooms: Various room types including family suites and barrier-free options

Dining: Daily buffet breakfast with Prosecco and packed options

Wellness: Relax Center featuring a Finnish sauna and heated benches

“This hotel makes a smart choice in a city center, with surprisingly quiet surroundings despite its proximity to Wenceslas Square. I noted that the generous breakfast and on-site wellness center contribute to a relaxing stay. For business needs, conference facilities are available, plus practical perks like an airport shuttle.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Ea Hotel Crystal Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room
2 persons
16 sq. feet
1 Single bed
Air conditioning
Shower
room details
Double Room
2 persons
20 sq. feet
2 Single beds
Air conditioning
Shower
room details
Double or Twin Room
2 persons
20 sq. feet
2 Single beds
Air conditioning
room details

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Check-in/ Check-out

Facilities

Ea Hotel Crystal Palace offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.4/10Review score

General

No smoking on site
Parking
Safe deposit box
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Electric vehicle charging station

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Free Wi-Fi in rooms
Air conditioning
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Ea Hotel Crystal Palace Location

Mala Stepanska 17, Prague, 11000

Explore Prague

Explore the Best of Prague

Charles Bridge

20 minutes' walk

Famous medieval bridge adorned with sculptures, offering stunning views of the Vltava River and Prague skyline.

Old Town Square

19 minutes' walk

Historic central square featuring the Astronomical Clock and vibrant street performances year-round.

Petrin

30 minutes' walk

Beautiful park with a lookout tower, gardens, and walking paths, perfect for leisurely afternoons.

Prague Castle

25 minutes' walk

One of the largest ancient castles in the world, offering rich history and breathtaking city views.

Biking along Vltava River

10 minutes' walk

Scenic bike paths along the river provide thrilling rides, with rental shops nearby for convenience.

Franciscan Gardens

10 minutes' walk

Serene garden with beautiful greenery and peaceful walking paths, ideal for relaxation and picnics.

Pivovarsky Dum

2 minutes' walk

Traditional Czech brewery offering hearty local dishes and fresh beer brewed on-site.

Restaurace U Fleku

9 minutes' walk

Historical brewery famous for its dark beer and classic Czech cuisine, with a lively atmosphere.

Bar Nota

2 minutes' walk

Trendy bar with live music, ideal for a fun night out with cocktails and vibrant local vibe.

National Theatre

10 minutes' walk

Cultural landmark hosting opera, ballet, and drama performances, showcasing local talent and art.

Getting around

City Centre
Prague 16 min · 4300 ft
Airports
Vaclav Havel Prague (PRG) 26 min · 10.7 mi
Pardubice (PED) 180 min · 74.5 mi
Train
Prague Main Railway Station 15 min · 4000 ft
Underground
I.P.Pavlova Subway 6 min · 1700 ft
Bus
Bus stop 21 min · 1.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site (reservation might be needed) at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 15.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Czech, Russian

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

EUROAGENTUR CRYSTAL PALACE

Reviews and Ratings

Feedback about Ea Hotel Crystal Palace from previous guests about their experience.

Review summary

Based on recent reviews

Ea Hotel Crystal Palace enjoys a convenient location, making it easy to reach Wenceslas Square/Václavské náměstí and the old town with just a short walk, roughly 10-20 minutes, and the Karlov bridge being reachable in about 25 minutes. Guests appreciate the good value, varied breakfast buffet, and spacious rooms, some of which even feature balconies and mini fridges. Some guests have mentioned issues with room cards, but overall, the hotel is considered a great base for exploring Prague, with restaurants and a metro to the Barocco museum nearby.

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Review score

Based on 853 verified reviews

7.0 /10

Very good

64 %

Recommend

Location

8.9/10

Free WiFi

8.8/10

Paid Wi-Fi

7.0/10

Facilities

7.4/10

Pros

Clean rooms

Good breakfast

Car parking

Helpful staff

Cons

Card failure

Ahmed from Egypt

Single

double room

5 nights in November 2025

Reviewed: December 13, 2025

7/10

diverse breakfast abundant breakfast excellent location flexible staff malfunctioning room card emergency number chilly room

The breakfast offered a diverse and abundant selection. I found something to suit my taste each morning. the location was excellent. I could easily reach most sights on foot from the hotel. the staff demonstrated flexibility when handling my early arrival, which i greatly appreciated.

the room cards malfunctioned one night, around 10:30 pm. i had to call the emergency number provided. i found it quite chilly because the heating was reportedly off due to the end of the winter season, even though the temperature was about 10 degrees.

0 Helpful

Khalid from Saudi Arabia

Single

single room

3 nights in November 2025

Reviewed: December 12, 2025

9.0/10

convenient location and clean

efficient check-in good breakfast perfect location warm room

The check-in process was easy and efficient upon my late arrival. breakfast was a GOOD experience. I appreciate the variety. i found the hotel offered great value for the cost and the location was perfect for WALKING to the city center. the room was clean and WARM.

i noticed the furnishings was somewhat outdated throughout the hotel.

Service

9/10

the staff provided assistance promptly, whenever i needed it. reception tended to be unmanned after 7pm , but i was able to easily access the building with a code. overall , i had a positive experience with the service.

Location

10/10

the hotel is centrally located , , made it easy to explore nearby attractions. it is close to the city center , and many sites are within WALKING distance. the location provided a convenient base for my visit.

Dining

9/10

breakfast offered a nice variety of options , satisfying different tastes. the quality of the food was good , and i found plenty to enjoy. the breakfast experience was a positive start to each day.

Facilities

8/10

the hotel provides free coffee and tea in the lobby , which is a nice perk. the rooms were cleaned daily , ensuring a tidy environment. while some areas may show wear , the essential facilities functioned well.

0 Helpful

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Questions of the users

About Ea Hotel Crystal Palace

What is the cost for using the sauna facilities at the hotel?

15 November 2024

The sauna service is available for 600 CZK per person. Thank you for considering the Crystal Palace Hotel.

How can I arrange for an airport shuttle service when I arrive?

22 January 2025

It's best to submit your request through the reservation platform you booked with.

Is it possible to check in late at night, say around 11 PM or midnight?

7 February 2025

Yes, late check-in is possible as the reception operates 24/7.

Are there options for rooms with a bathtub instead of just a shower?

3 March 2025

Rooms with a bathtub are available. Kindly specify your preference during booking.

Is it possible to check into a room for just one night on short notice?

29 March 2025

Yes, checking into a room for one night is possible based on availability.

What are the parking fees for a motorcycle in the hotel garage?

12 April 2025

The cost for parking a motorcycle is 12 EUROS per night.

Are there facilities to charge an electric vehicle on-site?

5 May 2025

There is one parking space available for electric vehicle charging. Cables must be provided by the guest.

Can luggage be stored at the hotel after check-out?

10 May 2025

Yes, guests are welcome to leave their luggage at reception after checking out.

Is there a fitness center or gym available within the hotel?

19 June 2025

Unfortunately, there is no gym facility at this hotel.

What is the breakfast schedule and is there an additional fee?

25 July 2025

Breakfast is served from 07:00 to 10:00, with extended hours on weekends. There is an additional fee of 16€ per person per day.

Can gift vouchers for the hotel be purchased, and what can they be used for?

9 August 2025

Gift vouchers can be bought for any nominal value and can be used for various services at the hotel. You can also choose package vouchers for special offers.