Conrad Tulum | Oceanfront from $353 * Spa & Private Beach

Name: Conrad Tulum Riviera Maya, An All-Inclusive Experience
Address: Carretera Cancun Tulum 307, Tulum, Quintana Roo, ROO 77774
Price range: US$353+

Conrad Tulum Riviera Maya, An All-Inclusive Experience Amenities photo

Conrad Tulum Riviera Maya, An All-Inclusive Experience Room photo

Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, ROO 77774

Close to the beach

Great

8.5

9.2

/10

4.6

4.2

Loved by Conrad Tulum Riviera Maya, An All-Inclusive Experience guests

Comfortable beds

Ocean views

Beautiful pools

Friendly staff

Delicious food

Spacious rooms

"The beach/cove is the nicest I have seen in Mexico with crystal clear, calm waters."

Sean C from United States

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"The rooms are spacious and lovely."

Yvonne from United States

"A nice surprise were the complimentary cabanas at the pool."

RoadsterGirlie from United States

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5-star oceanfront sanctuary in Tulum

Amenities

Conrad Tulum Riviera Maya offers a total of 349 rooms and suites, each with spectacular ocean views. Guests can enjoy five sparkling pools for relaxation or fun, complemented by poolside cabanas and service. The hotel also hosts Tulum's first dedicated event center, featuring over 4600 m² of versatile space for meetings and celebrations.

Rooms

Luxuriously appointed rooms are designed with natural tones, immersing guests in Caribbean coastal bliss. Each room includes an ocean view, while those booking Ceiba rooms gain exclusive access to the Ceiba Club. The Ceiba Club offers personalized services including private check-in, complimentary food, and separate pool areas.

Dining

Conrad Tulum features 11 distinct dining venues, showcasing an array of local and international cuisines. Guests can experience curated culinary offerings at Autor, focusing on exceptional flavors and innovative presentations. Poolside bites from three chiringuitos deliver casual dining options, enhancing the overall culinary adventure.

Location

Nestled on the coast of Tulum, the hotel overlooks pristine white-sand beaches and the turquoise waters of the Caribbean. It is strategically placed near popular attractions such as ancient Mayan ruins and the Sian Ka'an Biosphere. The hotel's setting allows guests to experience both the natural beauty and cultural richness of the region.

Leisure

The Conrad Spa offers 16 treatment rooms and a variety of healing therapies inspired by ancient Mayan rituals. Wellness options include yoga sessions and use of the dynamic outdoor pool area. Adventure seekers can engage in activities such as snorkeling and kayaking, providing a comprehensive exploration of the area's natural beauty.

Highlights

Dining: 11 distinct dining venues

Rooms: Ceiba Club with exclusive access

Wellness: Conrad Spa with 16 treatment rooms

Location: Overlooking pristine white-sand beaches

“Conrad Tulum strikes me as a secluded sanctuary that balances luxury with the region's ecological beauty. The eleven on-site restaurants promise culinary diversity, though some experiences seem to miss the mark, overshadowed by higher prices. I'm particularly drawn to the exclusive Ceiba Club, which seems to offer a more elevated, personalized stay, and that alone might be worth the upgrade. For families or couples seeking both relaxation and a touch of adventure, this resort presents a compelling, if pricey, option.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.3/10Review score

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Highlights from guests

DiningBreakfast Stood Out

The breakfast buffet featured an amazing array of vegan and gluten-free options, plus many delicious local dishes.

Carlos from Spain

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Spa & LeisureSerene and Beautiful

The spa has plunge pools. It is exceptionally gorgeous, incredibly well designed with utmost luxury, health, and beauty in mind.

Naomi from Canada

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Sports & FitnessWell-Equipped Gym

The gym offered abs and glutes training classes. There were a good number of treadmills.

Kenji from Japan

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Room FeaturesSpectacular Room

We enjoyed a large television, a comfortable bed, and a small waterproof bracelet functioning as the room key.

Mei Ling from China

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Select your room type

Conrad Tulum Riviera Maya, An All-Inclusive Experience offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Ocean View
2 persons
560 sq. feet
1 King-size bed
Ocean view
Air conditioning
Balcony
room details
King Room Tropical View
2 persons
560 sq. feet
1 King-size bed
Tropical view
Air conditioning
Balcony
room details
King Room Roll Shower Mobility Access
2 persons
560 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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October 2026 - October 2027

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Check-in/ Check-out

Facilities

Conrad Tulum Riviera Maya, An All-Inclusive Experience offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Dine in style at Conrad Tulum Riviera Maya, where a diverse selection of restaurants brings a blend of flavors from around the world. Each dining venue offers a unique ambiance, craftfully curated menus, and delightful experiences that reflect the rich culinary heritage of the region and beyond.

Conrad Tulum Riviera Maya, An All-Inclusive Experience Restaurant photo

Maratea

Greek

Ambiance

Modern, Romantic

Key Offerings

Indulge in vegetarian and gluten-free options with a Greek flair, perfect for an intimate evening. Delight in fresh Mediterranean ingredients presented beautifully.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Autor

Mexican, Local

Ambiance

Modern, Romantic

Key Offerings

Experience contemporary Mexican dishes tailored for vegetarians, set in an inviting atmosphere that enhances each meal.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Kengai

Asian

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Enjoy a fusion of Asian-inspired vegetarian dishes, perfect for families and couples alike, with a beautiful dining atmosphere.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Ukai

Japanese, Sushi

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Savor a variety of vegetarian and vegan sushi selections in a contemporary setting that merges tradition and flair.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Arbolea

American, Mexican, International

Ambiance

Modern

Key Offerings

Start your day with a delightful breakfast featuring buffet, à la carte, and continental options, highlighting local favorites.

Reservation

not needed

Breakfast and Brunch from 07:00 - 11:00 daily

Conrad Tulum Riviera Maya, An All-Inclusive Experience Location

Carretera Cancun Tulum 307, Tulum, ROO 77774

Explore Tulum

Nearby Activities and Dining

Playa Chemuyil

10 minutes' walk

A serene beach known for its clear waters and soft sand, perfect for swimming and sunbathing in a tranquil setting.

Playa Coba

11 minutes' walk

A stunning beach renowned for its beauty and relaxing ambiance, offering a quiet escape for couples and families.

Riviera Maya Golf Club

5-minute drive

An expansive golf course featuring beautiful landscapes, ideal for golfers of all skill levels looking to enjoy the outdoors.

Xcacel-Xcacelito

10-minute drive

A protected natural reserve with gorgeous beaches and cenotes, known for turtle nesting, great for nature lovers and families.

Snorkeling Excursions

5-minute drive

Guided snorkeling trips to vibrant reefs nearby, ideal for thrill-seekers wanting to explore marine life in turquoise waters.

Yoga Classes

10-minute drive

Relaxing yoga sessions offered at nearby studios amidst nature, perfect for solo travelers and couples looking for tranquility.

La Nave Pizzeria

5-minute drive

Casual pizzeria with a relaxed atmosphere, serving delicious wood-fired pizzas and fresh salads, great for families.

El Camello Jr.

10-minute drive

Popular seafood restaurant known for its fresh ceviche and casual vibe; reservations recommended during peak hours.

Cenote de la Vida

10-minute drive

An inviting venue featuring live music and cultural performances, perfect for families and couples alike, with a lively ambiance.

Teatro de Tulum

10-minute drive

A local theater showcasing comedy shows and performances, offering a fun night out for all ages in a vibrant setting.

Getting around

City Centre
Tulum 32 min · 13.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 62 min · 25.7 mi
Cozumel (CZM) 89 min · 36.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Pets

Pets are allowed on request.

Number of rooms:

349

Reviews and Ratings

Feedback about Conrad Tulum Riviera Maya, An All-Inclusive Experience from previous guests about their experience.

Breakfast

7.5/10

Cleanliness

9.2/10

Comfort

9.3/10

Facilities

9.4/10

Free Wi-Fi

2.5/10

Location

8.3/10

Staff

8.6/10

Value for money

7.8/10

Pros

Spectacular hotel

Tasty food

Welcoming staff

Cozy atmosphere

Stunning facilities

Cons

Slow room service

Seaweed on beach

Incorrect order

Small pizza

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Questions of the users

About Conrad Tulum Riviera Maya, An All-Inclusive Experience

Is Conrad Tulum Riviera Maya an all-inclusive resort, or does it follow a different service model?

10 January 2024

This property operates on a European plan, which means that room rates do not include meals or drinks. All consumptions will incur additional costs.

Are there options available for guests who want to add meal plans or all-inclusive packages during their stay?

25 February 2024

Currently, the hotel does not offer all-inclusive packages; it follows a European plan where only room stays are included in the rate.

Is it possible to request a rollaway bed if traveling with additional guests in the suites?

18 March 2024

Yes, guests can request a rollaway bed for suites, making it convenient for extra accommodation needs.

What is the cost of breakfast per person at Conrad Tulum Riviera Maya?

22 April 2024

Breakfast is priced at 880 Mexican Pesos per person, offering a selection of delicious options.

Does the hotel have facilities or services to clear seaweed from the beach, which can sometimes be an issue?

5 May 2024

While the hotel does not have machinery for seaweed removal, dedicated team members regularly clean the beach to ensure a pleasant environment for guests.

Are family-friendly activities available for teenagers at this property?

10 June 2024

Yes, Conrad Tulum is family-friendly and offers various activities, including cycling and live musical performances at select venues.

How can reservations be made for the spa, and is there a specific time to do this before my stay?

12 July 2024

Spa appointments can be arranged upon check-in, providing convenient options to secure treatments during the stay.

Do dining establishments at Conrad Tulum have halal food options available?

15 August 2024

The hotel does not offer halal food options; however, fish dishes are available in all restaurants.

Is there a Kids' Club available for young children, and what types of activities are offered?

1 October 2024

Yes, there is a dedicated Kids' Club for children aged 4-12, featuring culturally-inspired crafts, cooking classes, and themed parties to ensure a fun-filled experience.