Conrad Tulum Riviera Maya, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Close to the beach

Perfect

8.1

9.1

/10

4.3

4.2

Loved by guests

Comfortable beds
Ocean views
Beautiful pools
Friendly staff
Delicious food
Spacious rooms

"The beach/cove is the nicest I have seen in Mexico with crystal clear, calm waters."

Sean C from United States

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"A nice surprise were the complimentary cabanas at the pool."

RoadsterGirlie from United States

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Accommodations

Conrad Tulum Riviera Maya offers 349 rooms and suites, each showcasing stunning views of the Caribbean coast. The Ceiba rooms provide exclusive access to the Ceiba Club, which offers curated culinary offerings and elevated service. Every accommodation includes spacious showers and luxurious bath amenities.

Dining

The hotel features 11 unique dining venues, incorporating local and global flavors. Guests can enjoy specially crafted menus at Autor, which highlights seasonal ingredients creatively. Other options include sushi at Ukai and Mediterranean dishes from Maratea, catering to diverse tastes.

Wellness

Conrad Tulum houses Conrad Spa, with 16 treatment rooms offering services inspired by ancient Mayan rituals. Wellness options include an outdoor dynamic pool, sauna, steam, and a cold plunge to enhance relaxation. Guests can partake in yoga sessions to rejuvenate both body and mind.

Activities

The resort provides five sparkling pools, allowing guests to unwind poolside in cabanas. Water activities such as kayaking, snorkeling, and paddleboarding offer unique adventure opportunities. Cultural tours to Mayan ruins and cenotes add enriching experiences while exploring Tulum's heritage.

Event Space

With over 50,000 square feet dedicated to events, Conrad Tulum includes versatile ballrooms and outdoor venues with ocean views. The dedicated event center is equipped to host memorable gatherings on the beach. The prime location and facilities cater to both business and social occasions.

Highlights

Location: Oceanfront hideaway in Tulum

Rooms: 349 rooms with stunning views

Dining: 11 unique dining venues

Wellness: Conrad Spa with Mayan-inspired treatments

Activities: Five sparkling pools and adventure water sports

Event Space: Over 50,000 square feet for memorable gatherings

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Highlights from guests

DiningBreakfast Stood Out

The breakfast buffet featured an amazing array of vegan and gluten-free options, plus many delicious local dishes.

Carlos from Spain

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Spa & LeisureSerene and Beautiful

The spa has plunge pools. It is exceptionally gorgeous, incredibly well designed with utmost luxury, health, and beauty in mind.

Naomi from Canada

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Sports & FitnessWell-Equipped Gym

The gym offered abs and glutes training classes. There were a good number of treadmills.

Kenji from Japan

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Room FeaturesSpectacular Room

We enjoyed a large television, a comfortable bed, and a small waterproof bracelet functioning as the room key.

Mei Ling from China

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Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

is available in public areas for free.

Other information

All visitors are offered a buffet breakfast for a fee.

Pets are allowed on request.

Number of rooms:349

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Tropical View

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

King Room Roll Shower Mobility Access

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

Governors Suite

2 persons

145 m²

1 King-size bed

Shower

Coffee machine

room details

Presidential King Suite

2 persons

186 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Tulum 21.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 41.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Dine in style at Conrad Tulum Riviera Maya, where a diverse selection of restaurants brings a blend of flavors from around the world. Each dining venue offers a unique ambiance, craftfully curated menus, and delightful experiences that reflect the rich culinary heritage of the region and beyond.

Conrad Tulum Riviera Maya Restaurant photo

Maratea

Greek

Ambiance

Modern, Romantic

Key Offerings

Indulge in vegetarian and gluten-free options with a Greek flair, perfect for an intimate evening. Delight in fresh Mediterranean ingredients presented beautifully.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Autor

Mexican, Local

Ambiance

Modern, Romantic

Key Offerings

Experience contemporary Mexican dishes tailored for vegetarians, set in an inviting atmosphere that enhances each meal.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Kengai

Asian

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Enjoy a fusion of Asian-inspired vegetarian dishes, perfect for families and couples alike, with a beautiful dining atmosphere.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Ukai

Japanese, Sushi

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Savor a variety of vegetarian and vegan sushi selections in a contemporary setting that merges tradition and flair.

Reservation

recommended

Dinner only, 18:00 - 23:00 daily

Arbolea

American, Mexican, International

Ambiance

Modern

Key Offerings

Start your day with a delightful breakfast featuring buffet, à la carte, and continental options, highlighting local favorites.

Reservation

not needed

Breakfast and Brunch from 07:00 - 11:00 daily

Cafetal

American, International

Ambiance

Family friendly, Traditional, Modern

Key Offerings

From breakfast to dinner, Cafetal serves a range of tasty options in a welcoming atmosphere, perfect for family meals.

Reservation

not needed

Breakfast, Lunch, and Dinner from 07:00 - 22:00 daily

Chiringuito Carbon

Mexican

Ambiance

Family friendly

Key Offerings

A casual spot offering Mexican delights for lunch and dinner, perfect for families looking for a laid-back dining experience.

Reservation

not needed

Lunch and Dinner from 11:00 - 18:00 daily

Chiringuito Crudo

Caribbean

Ambiance

Family friendly

Key Offerings

Embrace the flavors of the Caribbean with vegetarian-friendly brunch and lunch options served in a vibrant, casual setting.

Reservation

not needed

Brunch and Lunch from 11:00 - 18:00 daily

Chaak-Bar

American

Ambiance

Modern

Key Offerings

Unwind during cocktail hour with creative drinks in a sleek, modern setting, perfect for socializing.

Reservation

not needed

Cocktail hour only

Ultramar Restaurante

Mexican

Ambiance

Modern

Key Offerings

Enjoy a broad selection of vegetarian dishes for brunch, lunch, and dinner, all served with a contemporary twist.

Reservation

not needed

Brunch, Lunch, and Dinner from 11:00 - 22:00 daily

Ultramar Bar

Ambiance

Family friendly, Modern

Key Offerings

Relax and savor drinks in a contemporary bar setting during cocktail hour.

Reservation

not needed

Cocktail hour only

Chiringuito Leña

Italian

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Featuring vegetarian, vegan, and gluten-free options, this dining venue invites guests to relish delicious Italian flavors during brunch and lunch.

Reservation

not needed

Brunch and Lunch from 11:00 - 18:00 daily

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

870 m

Landmark

Playa Chemuyil

680 m

Mall

Hacienda Dona Isabel

1.3 km

Beach

Xcacel-Xcacelito

2.5 km

Landmark

Riviera Maya Golf Club

1.8 km

Landmark

Punta Sur viewpoint

2.3 km

Landmark

Chan Chemuyil

2.5 km

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

2.7 km

Beach

Playa Xcacel

2.5 km

Landmark

Cenote

2.5 km

Beach

Xcacel Beach

2.5 km

Landmark

Casa Kukulcan

2.7 km

Landmark

ATV's Xtreme

2.9 km

Beach

Akumal Beach

4.9 km

Lake

Cenote Xunaan-Ha

3.0 km

Landmark

Xcacel-Xcacelito Sanctuary

3.0 km

Landmark

Jungle Place

3.4 km

Landmark

Aktun Chen Natural Park

3.6 km

Landmark

Xcacelito Beach

3.7 km

Landmark

Parque Aventuras Mayas

3.7 km

Landmark

Aktun Chen

4.4 km

Landmark

Cenote Media Luna

4.3 km

Landmark

Aktun Chen Cenote

4.4 km

Landmark

Coral and Turtle Sighting

4.4 km

Landmark

mexicarteakumal

4.9 km

Landmark

Xelva Eco Park

4.8 km

Landmark

Akumal Monkey Sanctuary

4.8 km

Beach

Cabanas On The Beach

4.6 km

Landmark

Desires

4.7 km

Landmark

turtle beach

4.7 km

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Questions of the users

About Conrad Tulum Riviera Maya

Is Conrad Tulum Riviera Maya an all-inclusive resort, or does it follow a different service model?

10 January 2024

This property operates on a European plan, which means that room rates do not include meals or drinks. All consumptions will incur additional costs.

Are there options available for guests who want to add meal plans or all-inclusive packages during their stay?

25 February 2024

Currently, the hotel does not offer all-inclusive packages; it follows a European plan where only room stays are included in the rate.

Is it possible to request a rollaway bed if traveling with additional guests in the suites?

18 March 2024

Yes, guests can request a rollaway bed for suites, making it convenient for extra accommodation needs.

What is the cost of breakfast per person at Conrad Tulum Riviera Maya?

22 April 2024

Breakfast is priced at 880 Mexican Pesos per person, offering a selection of delicious options.

Does the hotel have facilities or services to clear seaweed from the beach, which can sometimes be an issue?

5 May 2024

While the hotel does not have machinery for seaweed removal, dedicated team members regularly clean the beach to ensure a pleasant environment for guests.

Are family-friendly activities available for teenagers at this property?

10 June 2024

Yes, Conrad Tulum is family-friendly and offers various activities, including cycling and live musical performances at select venues.

How can reservations be made for the spa, and is there a specific time to do this before my stay?

12 July 2024

Spa appointments can be arranged upon check-in, providing convenient options to secure treatments during the stay.

Do dining establishments at Conrad Tulum have halal food options available?

15 August 2024

The hotel does not offer halal food options; however, fish dishes are available in all restaurants.

Can transportation services to and from the airport be arranged through the hotel, and what about COVID-19 testing for travel?

30 September 2024

Airport transportation and on-site COVID-19 testing can be arranged through the guest experience department once a reservation is confirmed.

Is there a Kids' Club available for young children, and what types of activities are offered?

1 October 2024

Yes, there is a dedicated Kids' Club for children aged 4-12, featuring culturally-inspired crafts, cooking classes, and themed parties to ensure a fun-filled experience.