The Condado Plaza Hotel, San Juan ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

999 Ashford Avenue, San Juan, Puerto Rico, 907

Close to Condado Beach

Very good

7.1

7.4

/10

3.2

2.7

Loved by guests

Clean grounds
Functional rooms
Kid-friendly activities
Ocean views
Wonderful staff

"We were able to snorkel and see several fish right off the beach at the hotel."

XPelopOriginalX x from United States

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"Huge room with great views and awesome amenities from the beach with chairs ready and multiple pools and jacuzzi."

tiffany M from United States

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"Having the beach right there was incredibly convenient, making it easy for us to switch between the pool and the ocean."

HELLOANY

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Location

The Condado Plaza Hotel offers a prime location just minutes away from historic Old San Juan and the Luis Muñoz Marín International Airport. Guests can reach the vibrant Condado area by a short walk. Visitors can also explore the El Yunque Rain Forest within a 45-minute drive.

Rooms

The hotel provides contemporary rooms in the Ocean Tower, many of which feature floor-to-ceiling windows and private balconies with ocean views. Spacious suites include amenities like full kitchens, wet bars, and dining areas for enhanced comfort. Larger family rooms offer configurations with two bedrooms and additional facilities like a microwave and wet bar.

Dining

Dining options at The Condado Plaza Hotel include a range of choices from fresh-brewed Starbucks coffee in the morning to late-night dining experiences. The Aqua Bar serves refreshing drinks, including unique cocktails, directly at the main pool area. Viaggi Grab-'N-Go provides quick snacks and beverages for guests on the move.

Amenities

The hotel boasts a variety of recreational facilities, including multiple pools and direct beach access. Guests can enjoy the convenience of on-site parking and concierge services, streamlining their experience from arrival to departure. Gold-level recognition helps guests with personalized accommodations tailored to their needs.

Family-Friendly Accommodations

The Condado Plaza Hotel offers spacious family rooms with added comforts, such as kitchenette facilities and separate living areas. The hotel's activities cater to families looking for entertainment options while traveling. Additionally, the beachfront and pool areas provide safe play spaces for children.

Highlights

Location: minutes from Old San Juan

Rooms: spacious suite with full kitchens

Dining: Starbucks and Aqua Bar

Amenities: Gold-level recognition

“The Condado Plaza Hotel stands out for its access to both lively nightlife and tranquil beaches, though some areas show their age. I think the variety of pools and dining options here particularly suits families looking for a mix of activity and relaxation. Its location puts you within easy reach of San Juan's historical sites.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Children's AmenitiesKid Paradise

Kids loved the waterslide and the separate kiddie pool. There were also activities like face painting, cornhole, and giant Jenga.

Emily from Canada

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DiningPoolside Sips

The swim-up bar was a hit! You can enjoy your drinks without leaving the water. Be patient, it can get busy.

David from Australia

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Room FeaturesOceanfront Bliss

The oceanfront room was spacious with a balcony. I loved falling asleep to the sound of the waves.

Kevin from United Kingdom

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Guest ParkingEasy Parking

Self-parking was easy and very convenient. This made exploring the area hassle-free.

Maria from Spain

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room BathTub Disability Access

2 persons

390 sq. feet

1 King-size bed

Heating

Balcony

room details

Queen Room Balcony Bay View

2 persons

315 sq. feet

2 King Size Beds

Heating

Balcony

room details

Junior King Suite Balcony

2 persons

420 sq. feet

1 King-size bed

Heating

Balcony

room details

Queen Room Balcony Oceanfront

2 persons

390 sq. feet

2 King Size Beds

Heating

Balcony

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Jacuzzi
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

The Condado Plaza Hotel invites guests to indulge in a culinary adventure with its diverse dining options, including family-friendly spots and sophisticated eateries. Whether craving Italian classics or innovative Asian dishes, every meal becomes a delightful exploration of flavors and settings.

The Condado Plaza Hotel San Juan Restaurant photo

CAFE CARIBE

Italian

Ambiance

Family-friendly atmosphere, perfect for relaxed meals.

Key Offerings

Savor homemade pasta and classic Italian dishes, best enjoyed with the warmth of family or friends. A cozy spot providing a taste of Italy in a vibrant hotel setting.

Reservation

Monday to Thursday: 06:00 - 22:00, Friday and Saturday: 06:00 - 23:30, Sunday: 06:00 - 22:00.

STARBUCKS

Café

Ambiance

Casual and inviting, ideal for a quick visit or a leisurely break.

Key Offerings

Enjoy a range of handcrafted coffees paired with delicious sandwiches, salads, and baked pastries, perfect for fueling up before an adventure or unwinding after a long day.

Reservation

Daily: 06:00 - 15:00.

TRAVEL TRADERS STORE GRAB N GO

International

Ambiance

Casual and convenient, designed for guests on the go.

Key Offerings

This grab-and-go option features a mix of snacks and light meals, ensuring travelers can have a taste of local offerings even while exploring the surroundings.

Reservation

Hours vary.

Location

999 Ashford Avenue, San Juan, Puerto Rico, 907

Map view

999 Ashford Avenue, San Juan, Puerto Rico, 907

City landmarks

Landmark

Condado Lagoon

4200 ft

Convention Centre

Puerto Rico Convention Center

1.1 mi

Landmark

Fort San Jeronimo

3400 ft

Museum

Museum of Art of Puerto Rico

1.3 mi

Landmark

Plaza Ventana del Mar

2500 ft

Church

Our Lady of Lourdes Chapel

2300 ft

Museum

Contemporary Art Museum

1.2 mi

Landmark

Ashford Avenue

2500 ft

Landmark

Condado

3800 ft

Market

La Plaza del Mercado de Santurce

1.2 mi

Park

Munoz Rivera Park

5100 ft

Museum

Museum of Art Comtemporary of Puerto Rico

1.2 mi

Landmark

Fortin de San Jeronimo del Boqueron

3300 ft

Landmark

San Juan Bay Marina

3400 ft

Square

La Placita de Santurce

1.2 mi

Landmark

Miramar

4500 ft

Landmark

Luis Munoz Rivera Park

4300 ft

Church

Stella Maris Roman Catholic Church

4800 ft

Castle

Castillo de San Cristobal

2.1 mi

Bridge

Dos Hermanos Bridge

2300 ft

Landmark

Balneario El Escambron

5200 ft

Landmark

Luis A. Ferre Performing Arts Center

1.2 mi

Landmark

Old San Juan

2.4 mi

Landmark

Laguna del Condado

3300 ft

Park

Plaza Antonia Quinones

5000 ft

Landmark

Playa El Escambron

1.0 mi

Square

La Placita

1.2 mi

Landmark

MADMi/Museum of Art and Design of Miramar

3300 ft

Nearby

Condado Beach

1300 ft

Beach

Playita del Condado

500 ft

Restaurants

Denny's

2300 ft

999 Ave Ashford Condado Plaza Hilton

La Marqueta

300 ft

1005 Ave Ashford Condado Beach

Cafe Caribe

3400 ft

999 Ave Ashford

Crazy Pulpo

500 ft

1025 Ave Ashford

Jose Enrique

800 ft

1021 Ave Ashford

Waikiki

1000 ft

1025 Cond Ashford Plz Condado

aMare Restaurant

1500 ft

1045 Ave Ashford

Aqua Restaurant

1500 ft

1045 Cond Ashford Plz

Explore San Juan

Explore Condado

Condado Lagoon

16 minutes walking

A serene reserve perfect for birdwatching and kayaking, with picturesque views and lush greenery.

Fort San Jeronimo

13 minutes walking

An iconic historic fort with stunning ocean views, showcasing colonial architecture and rich history.

Plaza Ventana del Mar

10 minutes walking

A beautiful beachfront park ideal for relaxing, picnicking, and enjoying vibrant sunsets over the ocean.

Museum of Art of Puerto Rico

25 minutes walking

Home to a diverse collection of Puerto Rican art, this museum offers unique exhibitions and guided tours.

Kayaking at Condado Lagoon

16 minutes walking

Kayak rentals available to glide through calm waters, perfect for both beginners and adventure lovers.

Yoga on the Beach

5 minutes walking

Relaxing beach yoga sessions offered nearby, promoting wellness with ocean views and soothing sounds.

Jose Enrique

3 minutes walking

Cozy eatery known for authentic Puerto Rican cuisine. Signature dishes include fresh seafood and mofongo.

Cafe Caribe

13 minutes walking

A laid-back spot serving traditional Caribbean dishes with a focus on local ingredients and vibrant flavors.

Crepe Maker

14 minutes walking

Casual dining experience featuring sweet and savory crepes, perfect for a quick bite any time of day.

La Placita de Santurce

25 minutes walking

A lively marketplace that transforms into a nightlife hub with music and dancing, great for all ages.

San Juan Bay Marina

13 minutes walking

A vibrant marina hosting live music events and offering waterfront dining along stunning views of the bay.

Getting around

City Centre

San Juan14 min · 3700 ft

Airports

Fernando Luis Ribas Dominicci Airport (SIG)35 min · 1.8 mi

Luis Munoz Marin International Airport (SJU)18 min · 7.1 mi

Train

Sagrado Corazon Station6 min · 2.2 mi

Underground

Sagrado Corazon Metro Station6 min · 2.2 mi

Hato Rey7 min · 2.6 mi

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Property information and rules

Check-in

from 16:00-23:00

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at USD 25.65 per day.

Internet

High-speed internet access is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2008

Number of floors:

Number of rooms:

570

Former name

Conrad San Juan Condado Plaza

Questions of the users

About The Condado Plaza Hotel

Are the swimming pools currently accessible for guests?

12 November 2024

The pools are closed following the PR Executive Order.

What services are included in the all-inclusive package?

5 December 2024

The hotel does not offer an All Inclusive Package.

What is the distance to the beach and are your pools open?

21 January 2025

The pools are available with limited hours: 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends. Additionally, the daily resort fee of $35 is waived due to limited pool and restaurant hours.

How close is the hotel to the Cruise Port for post-cruise stays?

15 March 2025

The hotel is conveniently located about 5 minutes by car from the cruise port.

Is there a secure place to store luggage after check-out or before check-in for pool access?

27 April 2025

Yes, the pool area offers luggage storage for registered guests before check-in and after check-out.

Can guests easily walk to shops and restaurants from the hotel?

8 June 2025

Yes, a variety of shops and restaurants are within walking distance from the hotel.

Are there transport services to the airport or cruise pier available?

19 July 2025

The hotel is located near the airport and the cruise port but does not provide shuttle services to either.

What are the operating hours for the pool, bars, and restaurants?

10 August 2025

The hotel is open with limited services: the pool operates from 8:00 AM to 6:00 PM with a reservation, while two restaurants are available for dining. The curfew is from 10:00 PM to 5:00 AM.

Is breakfast available at the hotel?

30 September 2025

Breakfast is not included in the room rate and can be purchased directly from the Food & Beverage Outlet.

Are any renovations being carried out at the hotel and what amenities are open?

14 October 2025

There are pending renovations, but currently, the resort fee is waived due to limited restaurant hours, and the pool is open from 8:00 AM to 6:00 PM.