The Condado Plaza Hotel | 4 Pools & Ocean Views

Name: The Condado Plaza Hotel, San Juan
Address: 999 Ashford Avenue, San Juan, San Juan Municipality, 907
Price range: US$159+
Rating: 6.9

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The Condado Plaza Hotel San Juan Room photo

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Key details

About the Hotel

999 Ashford Avenue, San Juan, 907

Close to Condado Beach

Nice

6.9

7.5

/10

2.9

2.6

Loved by The Condado Plaza Hotel guests

Clean grounds

Functional rooms

Kid-friendly activities

Ocean views

Wonderful staff

"We were able to snorkel and see several fish right off the beach at the hotel."

XPelopOriginalX x from United States

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"Huge room with great views and awesome amenities from the beach with chairs ready and multiple pools and jacuzzi."

tiffany M from United States

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"Having the beach right there was incredibly convenient, making it easy for us to switch between the pool and the ocean."

HELLOANY

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4-star beachfront hotel with direct ocean access

Amenities

The Condado Plaza Hotel offers a diverse range of amenities across its stunning waterfront location. Guests can enjoy the outdoor Aqua Bar, which serves refreshing cocktails right by the pool. The on-site Starbucks provides freshly brewed coffee, baked pastries, and convenient grab-and-go options at Viaggi Grab-'N-Go.

Rooms

The hotel features contemporary rooms and suites with luxurious amenities. Each room offers floor-to-ceiling windows and private balconies, enhancing the ocean views that many accommodations provide. Spacious suites include full kitchens, wet bars, and integrated living areas for added comfort.

Location

Located just minutes from Old San Juan, the hotel serves as a gateway to explore Puerto Rico's attractions. The Luis Muñoz Marín International Airport is only a short drive away, making arrivals and departures straightforward. Guests can easily visit the lush El Yunque Rain Forest within a 45-minute drive.

Dining

The Condado Plaza Hotel presents a variety of dining options to satisfy every palate. The diverse culinary offerings range from Starbucks coffee to late-night meal choices, ensuring that guests have access to dining at any time. Outdoor dining experiences by the pool enhance mealtime enjoyment.

Family-Friendly Accommodations

Families can benefit from spacious rooms and special amenities designed for comfort and convenience. The family rooms offer two bedrooms and private balconies, accommodating larger groups comfortably. Additional features like mini-fridges and sitting areas cater to family needs.

Highlights

Location: Short walk from Condado and five-minutes from Old San Juan

Rooms: Spacious suites with full kitchens and dining areas

Amenities: Aqua Bar and Starbucks on-site

Dining: Diverse culinary options with grab-and-go snacks

“The Condado Plaza Hotel stands out for its access to both lively nightlife and tranquil beaches, though some areas show their age. I think the variety of pools and dining options here particularly suits families looking for a mix of activity and relaxation. Its location puts you within easy reach of San Juan's historical sites.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.9/10Review score

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Highlights from guests

Children's AmenitiesKid Paradise

Kids loved the waterslide and the separate kiddie pool. There were also activities like face painting, cornhole, and giant Jenga.

Emily from Canada

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DiningPoolside Sips

The swim-up bar was a hit! You can enjoy your drinks without leaving the water. Be patient, it can get busy.

David from Australia

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Room FeaturesOceanfront Bliss

The oceanfront room was spacious with a balcony. I loved falling asleep to the sound of the waves.

Kevin from United Kingdom

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Guest ParkingEasy Parking

Self-parking was easy and very convenient. This made exploring the area hassle-free.

Maria from Spain

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Select your room type

The Condado Plaza Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room BathTub Disability Access
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Queen Room Balcony Bay View
2 persons
29 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Junior King Suite Balcony
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

The Condado Plaza Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Poolside snack bar
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Jacuzzi
Shallow end

Room features

Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

The Condado Plaza Hotel invites guests to indulge in a culinary adventure with its diverse dining options, including family-friendly spots and sophisticated eateries. Whether craving Italian classics or innovative Asian dishes, every meal becomes a delightful exploration of flavors and settings.

CAFE CARIBE
Italian
Ambiance
Family-friendly atmosphere, perfect for relaxed meals.
Key Offerings
Savor homemade pasta and classic Italian dishes, best enjoyed with the warmth of family or friends. A cozy spot providing a taste of Italy in a vibrant hotel setting.
Reservation
No
Monday to Thursday: 06:00 - 22:00, Friday and Saturday: 06:00 - 23:30, Sunday: 06:00 - 22:00.
STARBUCKS
Café
Ambiance
Casual and inviting, ideal for a quick visit or a leisurely break.
Key Offerings
Enjoy a range of handcrafted coffees paired with delicious sandwiches, salads, and baked pastries, perfect for fueling up before an adventure or unwinding after a long day.
Reservation
No
Daily: 06:00 - 15:00.
TRAVEL TRADERS STORE GRAB N GO
International
Ambiance
Casual and convenient, designed for guests on the go.
Key Offerings
This grab-and-go option features a mix of snacks and light meals, ensuring travelers can have a taste of local offerings even while exploring the surroundings.
Reservation
No
Hours vary.

The Condado Plaza Hotel Location

999 Ashford Avenue, San Juan, 907

Explore San Juan

Explore Condado

Condado Lagoon

16 minutes walking

A serene reserve perfect for birdwatching and kayaking, with picturesque views and lush greenery.

Fort San Jeronimo

13 minutes walking

An iconic historic fort with stunning ocean views, showcasing colonial architecture and rich history.

Plaza Ventana del Mar

10 minutes walking

A beautiful beachfront park ideal for relaxing, picnicking, and enjoying vibrant sunsets over the ocean.

Museum of Art of Puerto Rico

25 minutes walking

Home to a diverse collection of Puerto Rican art, this museum offers unique exhibitions and guided tours.

Kayaking at Condado Lagoon

16 minutes walking

Kayak rentals available to glide through calm waters, perfect for both beginners and adventure lovers.

Yoga on the Beach

5 minutes walking

Relaxing beach yoga sessions offered nearby, promoting wellness with ocean views and soothing sounds.

Jose Enrique

3 minutes walking

Cozy eatery known for authentic Puerto Rican cuisine. Signature dishes include fresh seafood and mofongo.

Cafe Caribe

13 minutes walking

A laid-back spot serving traditional Caribbean dishes with a focus on local ingredients and vibrant flavors.

Crepe Maker

14 minutes walking

Casual dining experience featuring sweet and savory crepes, perfect for a quick bite any time of day.

La Placita de Santurce

25 minutes walking

A lively marketplace that transforms into a nightlife hub with music and dancing, great for all ages.

San Juan Bay Marina

13 minutes walking

A vibrant marina hosting live music events and offering waterfront dining along stunning views of the bay.

Getting around

City Centre
San Juan 14 min · 3700 ft
Airports
Fernando Luis Ribas Dominicci (SIG) 5 min · 1.9 mi
Luis Munoz Marin International (SJU) 15 min · 6.2 mi
Train
Sagrado Corazon Station 6 min · 2.2 mi
Underground
Sagrado Corazon Metro Station 6 min · 2.2 mi
Hato Rey 7 min · 2.6 mi

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Property information and rules

Check-in

from 16:00-23:00

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

High-speed internet access is available in the hotel rooms for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2008

Number of floors:

Number of rooms:

570

Former name

Conrad San Juan Condado Plaza

Reviews and Ratings

Feedback about The Condado Plaza Hotel from previous guests about their experience.

Review score

Based on 1435 verified reviews

7.2 /10

Very good

60 %

Recommend

Breakfast

6.6/10

Cleanliness

7.4/10

Comfort

7.6/10

Facilities

7.0/10

Location

8.9/10

Paid Wi-Fi

6.6/10

Staff

8.0/10

Value for money

6.4/10

Pros

Glamorous lobby

Friendly staff

Comfy bed

Salt water pool

Swim up bar

Cons

Sub par rooms

Overpriced items

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Questions of the users

About The Condado Plaza Hotel

Are the swimming pools currently accessible for guests?

12 November 2024

The pools are closed following the PR Executive Order.

What services are included in the all-inclusive package?

5 December 2024

The hotel does not offer an All Inclusive Package.

What is the distance to the beach and are your pools open?

21 January 2025

The pools are available with limited hours: 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends. Additionally, the daily resort fee of $35 is waived due to limited pool and restaurant hours.

How close is the hotel to the Cruise Port for post-cruise stays?

15 March 2025

The hotel is conveniently located about 5 minutes by car from the cruise port.

Is there a secure place to store luggage after check-out or before check-in for pool access?

27 April 2025

Yes, the pool area offers luggage storage for registered guests before check-in and after check-out.

Can guests easily walk to shops and restaurants from the hotel?

8 June 2025

Yes, a variety of shops and restaurants are within walking distance from the hotel.

Are there transport services to the airport or cruise pier available?

19 July 2025

The hotel is located near the airport and the cruise port but does not provide shuttle services to either.

What are the operating hours for the pool, bars, and restaurants?

10 August 2025

The hotel is open with limited services: the pool operates from 8:00 AM to 6:00 PM with a reservation, while two restaurants are available for dining. The curfew is from 10:00 PM to 5:00 AM.

Is breakfast available at the hotel?

30 September 2025

Breakfast is not included in the room rate and can be purchased directly from the Food & Beverage Outlet.

Are any renovations being carried out at the hotel and what amenities are open?

14 October 2025

There are pending renovations, but currently, the resort fee is waived due to limited restaurant hours, and the pool is open from 8:00 AM to 6:00 PM.