Cleo Balaikota Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2026

67 photos

Cleo Balaikota Surabaya Hotel Beach photo

Cleo Balaikota Surabaya Hotel Interior photo

Cleo Balaikota Surabaya Hotel Exterior photo

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Jalan Walikota Mustajab No.59, Surabaya, Indonesia

Close to Grand City Surabaya

Very good

7.3

8.0

/10

4.3

Loved by Cleo Balaikota Surabaya Hotel guests

Kind staff
Central location
Functional room
Affordable stay

"The location was very central and close to supermarkets and restaurants."

Mia from Italy

read full review

"good location, friendly stuff, clean rooms."

Vlad from Australia

read full review

"Overall is good enough. Affordable for backpacker"

Yussika from Indonesia

read full review

Location

Cleo Business Hotel is located near major business hubs in Surabaya, providing easy access to office buildings and shopping malls. The hotel is conveniently situated close to train stations, enhancing accessibility for all guests. This central placement makes it a strategic choice for both corporate travelers and leisure visitors.

Meeting Facilities

Cleo Business Hotel offers a variety of meeting and conference venues to accommodate corporate events and leisure gatherings. The meeting package includes benefits such as complimentary rooms, with 2 free rooms for every 30 booked and 4 free rooms for every 100 booked. This makes it a suitable choice for businesses planning larger meetings and functions.

Rooms

The hotel comprises 55 Biz Rooms, each designed for comfort and efficiency, catering to the needs of business travelers. Rooms provide essential amenities to support productivity while providing a clean and trendy environment. A commitment to cleanliness is prioritized to enhance the guest experience.

Dining

On-site dining at The Origin Coffee & Dine Express allows guests to enjoy a variety of meal options throughout their stay. The venue is designed to provide quick service for busy travelers. Guests can enjoy a selection of beverages and dishes suitable for both casual dining and formal meetings.

Community Engagement

Cleo Business Hotel actively contributes to local community events, such as the Cleo Play Day that encourages confidence in children. Initiatives like the Mini Fashion Show Batik involve children in cultural celebrations and provide opportunities for self-expression. This community connection enhances the overall guest experience.

Highlights

Location: near major business hubs

Meeting Facilities: comprehensive packages available

Rooms: 55 Biz Rooms designed for productivity

Dining: The Origin Coffee & Dine Express onsite

Community Engagement: Cleo Play Day events

“This hotel's central Surabaya location places guests within walking distance of Gubeng Station, restaurants, and supermarkets, a definite plus. Rooms are compact but functional, and the staff earns points for being accommodating. While the absence of a lift might inconvenience some, the affordability and convenient location make it a practical choice for budget-conscious travelers seeking a no-frills base.”

James DavidEditor-in-Chief at Tohotel

View all

Select your room type

Cleo Balaikota Surabaya Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

2 persons

165 sq. feet

1 Double bed

Shower

Air conditioning

room details

Superior Double or Twin Room

2 persons

165 sq. feet

2 Single beds

Shower

Air conditioning

room details

Hollywood Queen Room

2 persons

165 sq. feet

1 Double bed

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Cleo Balaikota Surabaya Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Nice

6.8/10Review score

General

Smoking allowed in designated areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Valet parking
Room service
Housekeeping

Business

Business centre

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Cleo Balaikota Surabaya Hotel Location

Jalan Walikota Mustajab No.59, Surabaya, Indonesia

Map view

Jalan Walikota Mustajab No.59, Surabaya, Indonesia

City landmarks

Landmark

Monumen Kapal Selam

3100 ft

Landmark

Pointed Bamboo Monument

4400 ft

Mosque

Muhammad Cheng Hoo Mosque

4100 ft

Shopping Area

Hi-Tech Mall

3900 ft

Landmark

Joko Dolog Statue

4600 ft

Mall

Surabaya Plaza

3600 ft

Public Building

Grahadi Building

4100 ft

Landmark

Indonesian Cancer Museum

2900 ft

Museum

Heroes Monument and 10th November Museum

1.6 mi

Landmark

Siola Surabaya Museum

1.1 mi

Landmark

Taman Prestasi

2200 ft

Landmark

Tomb of Dr. Soetomo

5000 ft

Landmark

Monkasel

4500 ft

Landmark

Taman Dayu Waterpark

3900 ft

Shopping Area

WTC Surabaya HANDPHONE CENTER

2800 ft

Landmark

Hokky Buah Panglima Sudirman

2300 ft

Landmark

Taman Mundu

4800 ft

Mall

Tunjungan Plaza

1.1 mi

Landmark

November 10th Museum

1.1 mi

Landmark

Taman Surabaya

2800 ft

Mosque

Sunan Ampel's Tomb

2.1 mi

Landmark

Taman Hiburan Rakyat

4900 ft

Park

Ade Irma Suryani Nasution Park

3200 ft

Landmark

Jalan Pahlawan

1.1 mi

Square

Taman Apsari

4200 ft

Bridge

Suramadu National Bridge

1.1 mi

Nearby

Mall

Grand City Surabaya

1200 ft

Jl. Walikota Mustajab

Surabaya Town Hall

1200 ft

Park

Surya Park

2000 ft

Jl. Genteng Sayangan no. 29-33 & 35A

Rumah Suci Bodhimandala

2000 ft

Restaurants

Sate Kelopo Ondomohen Bu Asih

800 ft

Jl. Walikota Mustajab 36

Depot Mie 168

600 ft

Jln. Walikota Mustajab no. 52

Soto Ayam Pakelan

800 ft

Jl. Walikota Mustajab no. 19

Jokopi

2500 ft

Jl. Ketabang Kali No.51 A

Inball Savory and Dessert

1500 ft

Jln. Wijaya Kusuma no. 17

Soto Ayam Kenari Surabaya

1800 ft

Jln. Simpang Dukuh

Aiola Eatery

500 ft

Jln. Slamet no. 16

Platter

400 ft

Jl. Slamet no. 12

Maxx Coffee

1000 ft

Jl. Gubeng Pojok No. 1 Grand City Mall

Soto Cak To

2800 ft

Undaan

Be Cafe

900 ft

Jl. Bkr Pelajar 34

Explore Surabaya

Local Attractions & Activities

Grand City Surabaya

5 minutes' walk

A modern shopping and entertainment complex featuring a variety of shops, dining, and a cinema, ideal for families and solo travelers.

Surabaya Town Hall

5 minutes' walk

An elegant historical building showcasing Dutch colonial architecture, with gardens, perfect for a leisurely stroll and local photography.

Monumen Kapal Selam

12 minutes' walk

A unique submarine monument turned museum, offering guided tours that provide insight into Indonesia's maritime history.

Heroes Monument and 10th November Museum

5 minutes' drive

A significant monument commemorating Indonesian heroes, featuring a museum dedicated to the nation's struggle for independence.

Surabaya Zoo

10 minutes' drive

A family-friendly zoo housing exotic animals, perfect for a day out with kids. Guided tours and picnic areas are available.

Taman Dayu Waterpark

15 minutes' walk

An exciting waterpark featuring slides and pools, ideal for thrill-seekers. Open daily with ticket purchases available on-site.

Sate Kelopo Ondomohen Bu Asih

3 minutes' walk

Famous for its delectable satay, this casual eatery serves authentic Indonesian dishes, often bustling with locals.

Depot Mie 168

3 minutes' walk

A cozy spot known for its delicious noodle dishes, offering a casual atmosphere and quick service, perfect for lunch.

Inball Savory and Dessert

6 minutes' walk

A charming café known for its delightful desserts and savory snacks, making it a perfect spot for afternoon tea or coffee.

Siola Surabaya Museum

20 minutes' walk

A museum exploring Surabaya's rich culture and history, featuring interactive exhibits, great for all ages and family visits.

Taman Mundu

18 minutes' walk

A vibrant park hosting local performances and events, great for family outings or a relaxed evening with friends.

Getting around

City Centre

Surabaya8 min · 2000 ft

Airports

Juanda (SUB)32 min · 13.1 mi

Abdul Rachman Saleh (MLG)131 min · 54.3 mi

Train

Gubeng Train Station11 min · 3000 ft

Pasar Turi Train Station Surabaya26 min · 1.3 mi

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Number of rooms:

Former name

cleo walikota surabaya hotel

Reviews and Ratings

Feedback about Cleo Balaikota Surabaya Hotel from previous guests about their experience.

Review score

Based on 18 verified reviews

6.2/10

Nice

67%

Recommend

Cleanliness

7.1/10

Comfort

6.9/10

Facilities

6.8/10

Free Wi-Fi

10.0/10

Location

8.6/10

Staff

8.5/10

Value for money

7.1/10

Pros

Clean hotel

Central location

Accommodating staff

Cons

Stained bedsheets

Noisy reception

No window

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Questions of the users

About Cleo Balaikota Surabaya

What are the breakfast options available for guests?

10 November 2024

Guests can enjoy breakfast by selecting the Room Breakfast option. Thank you for your interest!

Is breakfast provided at Cleo Balaikota Surabaya?

20 December 2024

Yes, breakfast is available for guests. Please choose Room Breakfast when booking. Thank you!

Can an extra bed be added to a room for three guests?

15 January 2025

Currently, extra beds are not available at Cleo Balaikota Surabaya. Thank you for understanding, and the team looks forward to welcoming you!

Is there a business center or meeting facilities available at the hotel?

5 February 2025

Cleo Balaikota Surabaya offers a variety of meeting venues suited for corporate and leisure groups, complete with attractive amenities.

How can I access high-speed internet during my stay?

12 March 2025

Complimentary high-speed internet is available throughout the hotel to ensure that guests stay connected.

Are there any complimentary offers when booking meeting packages?

23 April 2025

Yes, you can receive complimentary rooms: two rooms for every 30 booked and four rooms for every 100 booked.

What makes Cleo Balaikota Surabaya unique for business travelers?

30 May 2025

The hotel is strategically located near major business hubs, providing easy access to office buildings, malls, and other conveniences, making it an ideal choice for business travelers.

Do you provide any special services for maintaining cleanliness?

15 June 2025

Cleo Balaikota Surabaya is committed to cleanliness, ensuring that each room and public area is well-maintained for guest comfort.

What is the hotel's commitment to future expansions?

10 July 2025

Cleo Business Hotel aims to expand its services to up to 100 hotels across Indonesia within the next ten years, enhancing accessibility for travelers.

Is there a specific atmosphere or theme in the hotel environment?

22 August 2025

Cleo Balaikota Surabaya embodies a 'Cool, Clean, Connected' atmosphere, offering contemporary designs and comfortable settings for an enjoyable stay.