Ciudad De Alcala, Alcala de Henares ➤ Reviews, Rooms & Prices 2026

Name: Ciudad De Alcala, Alcala de Henares
Address: Canovas Del Castillo, Alcala de Henares, Community of Madrid, 28807
Price range: US$55+
Rating: 7.0

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Ciudad De Alcala Hotel Alcala de Henares Interior photo

Ciudad De Alcala Hotel Alcala de Henares Exterior photo

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Key details

About the Hotel

Canovas Del Castillo, Alcala de Henares, 28807

Close to the historic old town

Very good

7.0

6.5

/10

3.7

Loved by Ciudad De Alcala guests

Friendly staff

Spacious bathroom

Good location

Daily service

Good price

"The fridge in the room was a huge bonus and coffee and water from the machine in the foyer was only €1 ."

Margaret from Ireland

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"It has parking which is very convenient, but you have to pay for it."

Gaviglio from Spain

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"The hotel also has paking parking space."

Jose

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4-star hotel with comprehensive business amenities in Alcala de Henares

Amenities

Ciudad De Alcala offers a range of business-oriented facilities, including meeting rooms equipped with advanced audiovisual technology. The hotel includes complimentary parking for guests, providing convenient access. Guests can enjoy the on-site café, serving a selection of light meals and beverages.

Rooms

The hotel features 128 guest rooms designed for productivity and relaxation. Each room is equipped with a work desk and ergonomic chair to support business travelers. Select rooms also offer spacious balconies for fresh air and outdoor views.

Location

Located in Alcala de Henares, the hotel is just minutes away from historic landmarks such as the Cervantes Birthplace Museum. The proximity to Madrid allows guests to easily access the capital's attractions. Public transportation options are within walking distance for added convenience.

Wellness

A fitness center is available for guests wanting to maintain their workout routines during their stay. The hotel also offers sauna facilities for relaxation after a busy day. Access to nearby parks provides additional opportunities for outdoor activities.

Dining

The on-site restaurant at Ciudad De Alcala offers a diverse menu focusing on local cuisine. Breakfast is served daily using fresh, seasonal ingredients. Guests can enjoy dining indoors or on the terrace based on their preference.

Highlights

Location: Near historic landmarks and museums

Rooms: 128 guest rooms with work desks

Dining: On-site restaurant with local cuisine

Wellness: Fitness center and sauna facilities

“What stands out is the staff responsiveness and the practical location near the train station, an advantage for travels to Madrid. Though the decor shows its age, the rooms are well-maintained and provide essential comforts like comfortable beds and safe parking. In my opinion, it's a conveniently situated and functional choice.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.4/10Review score

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Highlights from guests

Guest ParkingEasy Parking

Parking was directly under the hotel. It made arrival and departure simple and secure and costs only €8.

David from Canada

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DiningTasty Recommendation

The family-run Chinese restaurant next door was a real find. The food was delicious and very affordable.

Carlos from Spain

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BedroomComfortable Bed

The bed was surprisingly comfortable. I had a great night's sleep. It was also warm and quiet.

Emily from Australia

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Room FeaturesBonus Fridge

Having a fridge in the room was a really useful bonus. It made keeping drinks and snacks cool easy.

Rajesh from India

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Select your room type

Ciudad De Alcala offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room
2 persons
20 sq. feet
3 Single beds
Air conditioning
Bathtub
room details
Double or Twin Room
2 persons
20 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Single Room
2 persons
12 sq. feet
1 Single bed
Air conditioning
Bathtub
room details

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Ciudad De Alcala offers amenities for your comfortable stay and unforgettable experiences

Facilities: Nice

6.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Luggage storage
Lift
Vending machines
Fire extinguishers

Services

Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Room decor

Parquet floor

Ciudad De Alcala Location

Canovas Del Castillo, Alcala de Henares, 28807

Explore Alcala de Henares

Cervantes Birthplace Museum

15 minutes' walk

This museum celebrates the life of Miguel de Cervantes, housing exhibits that delve into his literary contributions and life.

Plaza de Cervantes

17 minutes' walk

A vibrant square surrounded by historical buildings, perfect for soaking in the local culture, with cafes and events throughout the year.

Magisterial Church of Sts Just and Pastor

15 minutes' walk

A stunning Gothic church known for its impressive architecture and beautiful interior, ideal for history and architecture enthusiasts.

Monastery of San Bernardo

15 minutes' walk

A serene monastery with lovely gardens and historical significance, offering a glimpse into the region's religious heritage.

Biking around Alcala

10 minutes' walk

Rent a bike and explore beautiful parks and scenic routes around Alcala. Rentals available near the hotel; an adventurous way to see the town.

Relax at Parque Municipal O'Donnell

10 minutes' walk

A peaceful park perfect for leisurely strolls, picnics, or unwinding on a bench surrounded by greenery away from the city buzz.

Indalo Tapas Alcala Centro

8 minutes' walk

A lively tapas bar known for its vibrant atmosphere and traditional Spanish dishes, perfect for sharing with friends or family.

Pinky Burguer Rapide

2 minutes' walk

This casual spot offers gourmet burgers and fast service, making it a great option for a quick and satisfying meal.

Teatro Salon Cervantes

10 minutes' walk

A charming theater offering a variety of performances, including plays and concerts, ideal for a cultural night out.

Calle Mayor

10 minutes' walk

A bustling street with bars and shops, featuring a lively ambiance perfect for evening strolls or drinks with friends.

Getting around

City Centre
Alcala de Henares 9 min · 2300 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 41 min · 16.7 mi
Train
Alcalá de Henares 3 min · 700 ft
La Garena 30 min · 1.6 mi
Bus
Bus stop 11 min · 4.4 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 03:00-11:00

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Ciudad De Alcala from previous guests about their experience.

Review score

Based on 508 verified reviews

6.4 /10

Nice

53 %

Recommend

Breakfast

8.7/10

Cleanliness

7.3/10

Comfort

7.2/10

Facilities

6.7/10

Free WiFi

7.8/10

Location

8.4/10

Paid Wi-Fi

6.0/10

Staff

8.1/10

Value for money

7.1/10

Pros

Helpful staff

Good location

Comfortable bed

Big bathroom

Cons

Loud people

Connection problems

Tired decor

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Questions of the users

About Ciudad De Alcala

What happens if I need to cancel my reservation after the allowed timeframe?

22 February 2024

In such a case, the first night of your stay will be charged if you do not show up or cancel after the deadline.

Is late-night check-in possible, for instance at 1 AM?

10 March 2024

Yes, the hotel offers a 24-hour reception, so checking in late at night is perfectly fine.

What should I do if I encounter an issue during my stay?

15 April 2024

Feel free to contact the front desk staff at any time, as they are available to assist with any issues or concerns.

Can I change my reservation details after booking?

29 May 2024

Yes, modifications to your reservation can often be made, but it's advisable to check the specific terms associated with your booking.

What are the payment options available for booking a room?

2 June 2024

Various payment methods are accepted, including credit cards and cash, ensuring flexibility upon booking or check-in.

Is there any age requirement for checking in at the hotel?

18 July 2024

Typically, guests must be at least 18 years old to check in, though policies may vary, so it's recommended to check in advance.

How does the hotel handle personal data for reservations?

5 August 2024

Personal information is collected to process bookings, respond to inquiries, and for marketing purposes in an aggregated form, ensuring privacy and security.

Are there any additional fees I should be aware of?

13 September 2024

Any potential extra fees, such as resort fees or deposits, will be outlined during the booking process, so be sure to review the details.

Can I request a room with specific features or amenities?

30 October 2024

Requests for specific room features can be made at the time of booking, and the hotel will do its best to accommodate them based on availability.

What actions are taken if there is a legal requirement for personal data?

20 November 2024

The hotel may respond to subpoenas or court orders as necessary, ensuring compliance with legal obligations while maintaining guest confidentiality.