Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International, Surabaya
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Key details
About the Hotel
Jalan Mayor Jendral Sungkono No. 87 - 89, Surabaya, 60225,
-
Close to Bungkul Park
Great
8.6
8.6
/10
5.0
4.8
/5
Loved by Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International guests
Attentive staff
City view
Well-appointed rooms
Comprehensive breakfast
"The roof top swimming pool is stunning."
Pyf from Singapore
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"Hotel is connected to shopping malls and easy to get food around the hotel."
Atilla M from Indonesia
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"Further I got heartful sweets complimentary, so it was impressive services."
Tadashi
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5-star luxury hotel adjacent to Ciputra World Mall
Amenities
Hotel Ciputra World Surabaya offers a rooftop outdoor pool and jacuzzi on the 22nd floor, providing stunning views of the city. Guests can access a Health Club equipped with state-of-the-art exercise equipment and sauna facilities. For business travelers, there is an Executive Lounge that provides luxury privileges and complimentary beverages throughout the day.
Rooms
The hotel includes a variety of rooms such as Deluxe, Superior Deluxe, Grand Deluxe, and Suite Rooms, accommodating diverse guest preferences. Each room is decorated with high-quality furnishings, ensuring comfort and style. The Suite Rooms feature separate living areas, offering more space for guests to relax.
Location
Hotel Ciputra World Surabaya is strategically located adjacent to Ciputra World Mall, the largest shopping destination in Surabaya. The hotel provides easy access to major business, retail, and entertainment areas within the city. Local landmarks such as Surabaya Zoo and Kenjeran Beach are just a short drive away.
Wellness
The Health Club at Hotel Ciputra World Surabaya offers a comprehensive range of fitness equipment and wellness amenities. Guests can opt for rejuvenating body treatments including traditional or Balinese massages. The pool area provides an opportunity for relaxation and leisure after a busy day.
Business
With eight flexible meeting spaces available, the hotel caters to corporate events ranging from intimate gatherings to large conferences. The Glory and Victory Function rooms can accommodate up to 450 guests, making it suitable for weddings and events. Dedicated staff are available to assist with all event planning needs.
Highlights
Location: Adjacent to Ciputra World Mall.
Rooms: Variety of room options including Suites.
Dining: The Gallery Restaurant offers all-day dining.
Events: 8 meeting spaces accommodating up to 450 guests.
“This five-star Surabaya hotel impresses with its award-winning design and direct access to Ciputra World Mall. I especially note the Executive Club Lounge, a detail that signals a commitment to personalized service and high-quality amenities. Its integration within a superblock also strikes me as particularly convenient for business or leisure, offering immediate access to dining, shopping, and other attractions.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Superior Deluxe Twin Room
2 persons
33 sq. feet
2 Single beds
Air conditioning
Shower
room details
Grand Deluxe Double Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Rooftop pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Hotel Ciputra World Surabaya offers a delightful range of dining experiences, from the sophisticated ambiance of The Gallery Restaurant to the relaxed vibes of the lounge. Culinary influences span across American, Asian, and European cuisines, ensuring a unique taste journey for every guest.
The Gallery Restaurant
A rich mix of American, Chinese, Indian, Indonesian, and European dishes, with a focus on Halal and vegetarian options.
Ambiance
Family-friendly and modern, perfect for both casual family meals and intimate dinners.
Key Offerings
Signature dishes include tantalizing seafood and expertly grilled options, all served in a vibrant setting that welcomes every palate.
Reservation
Recommended
Open for breakfast, lunch, and dinner.
The Lounge
Casual dining featuring light meals and snacks, ideal for relaxed gatherings.
Ambiance
A cozy, inviting space where friends and colleagues can catch up in comfort.
Key Offerings
Offers a range of snacks and refreshments, making it a perfect spot for casual dining any time of day.
Reservation
Not needed
Hours vary.
Executive Lounge
A sophisticated lounge experience with personalized butler service.
Ambiance
An elegant setting with magnificent views, creating a serene atmosphere from morning until evening.
Key Offerings
Tailored services from 6 AM to 8 PM, perfect for meeting colleagues or enjoying a quiet retreat.
Reservation
Recommended
Open daily from 6 AM to 8 PM.
Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International Location
Jalan Mayor Jendral Sungkono No. 87 - 89, Surabaya, 60225,
Explore Surabaya
Local Highlights Near Hotel Ciputra World Surabaya
Top Attractions
Activities
Dining
Entertainment
Surabaya Zoo
25 minutes walking
Home to diverse wildlife, the zoo offers interactive experiences for families and features historical monuments throughout its grounds.
Taman Bungkul
25 minutes walking
A popular park featuring beautiful gardens, a jogging track, and vibrant local culture, perfect for relaxation and outdoor activities.
Surabaya Town Square
18 minutes walking
This lifestyle destination offers shopping, dining, and entertainment, making it an ideal spot for families and evening outings.
Kenjeran Park
20 minutes walking
A picturesque coastal park with beaches, playgrounds, and gardens, ideal for leisurely walks and enjoying sunsets by the sea.
Bike Rentals at Kenjeran Park
20 minutes walking
Rent a bike to explore the scenic Kenjeran Park, with rental services available on-site and great views along the coast.
Spa Day at Vous Spa
25 minutes walking
Relax at Vous Spa, offering rejuvenating treatments and wellness packages, perfect for unwinding after a busy day.
Paradise Dynasty Ciputra World
1 minute walking
A casual dining experience serving authentic Chinese cuisine with famous Xiao Long Bao and a vibrant atmosphere.
Domi Deli
1 minute walking
Known for its cozy feel, Domi Deli offers a variety of sandwiches, pastries, and a great selection of coffee, perfect for breakfast.
Surabaya Town Square
18 minutes walking
Enjoy nightlife with live music, bars, and a cinema at Surabaya Town Square, catering to all ages and preferences.
Ciputra World Mall
6 minutes walking
A hub for shopping and entertainment featuring cinemas, events, and chic cafes, perfect for family fun or a casual night out.
Getting around
City Centre
Surabaya 7 min · 2.5 mi
Airports
Juanda (SUB) 29 min · 11.7 mi
Abdul Rachman Saleh (MLG) 128 min · 52.9 mi
Train
Gubeng Train Station 8 min · 3.0 mi
Pasar Turi Train Station Surabaya 8 min · 3.2 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served and charges are applicable.
Pets
Pets are not allowed.
Number of floors:
21
Number of rooms:
212
Reviews and Ratings
Feedback about Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International from previous guests about their experience.
Review score
Based on 1044 verified reviews
9.8 /10
Perfect
99 %
Recommend
Cleanliness
9.3/10
Comfort
9.0/10
Facilities
9.1/10
Free WiFi
9.0/10
Location
9.1/10
Staff
9.1/10
Value for money
8.7/10
Pros
Elegant rooms
Comfy bed
Friendly staff
Clean bathroom
Strategic location
Cons
Slow check-in
Weird art
Taste issues
Guest reviews
based on 202 reviews
8.6/10
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Questions of the users
About Hotel Ciputra World Surabaya Managed By Swiss-Belhotel International
Are there any rooms available that connect for larger family stays?
24 January 2024
Yes, connecting rooms are available in the Superior Deluxe category, though they are limited.
Is there a bathtub available in any of the rooms?
11 March 2024
Yes, bathtubs are available in both the Grand Deluxe and Suite Rooms.
What documents are required for check-in if booking a room for someone else?
05 April 2024
A valid guest ID for the staying guest is required. Please ensure to provide it during check-in.
Is breakfast included with the room reservation, and how many people does it serve?
19 February 2024
Rooms that include breakfast are valid for two guests. There are also convenience stores like Indomaret nearby for additional needs.
Can extra bedding be arranged for a room?
15 February 2024
Yes, an extra bed can be requested for an additional charge of IDR 500,000.
Are smoking rooms available at this hotel?
22 March 2024
Yes, smoking rooms are available upon request.
Are the gym and swimming pool currently open for use?
30 June 2024
Yes, both the gym and swimming pool are open from 8 AM to 4 PM with limited capacity.
What are the transportation options from the airport to the hotel, and how much will it cost?
27 August 2024
Airport transfers cost IDR 319,000 for a one-way trip using a Kijang Innova vehicle.
Are there any exciting offers available for guests during their stay?
09 February 2024
Yes, Hotel Ciputra World Surabaya provides various special offers tailored for both business and leisure travelers.