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From120US$ /night
Check-in
02Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Principal Piste, Piste, Mexico, 97751
-
Steps from Chichen Itza
Very good
7.8
8.5
/10
4.0
/5

Location

Hotel Chichen Itza is located in the village of Piste, just 1 mile from the Pyramid of Kukulkan at the UNESCO World Heritage site of Chichen Itza. This strategic position allows easy access to nearby attractions, including the swimmable cenote Ik Kil and the colonial town of Valladolid. Guests can explore various natural wonders such as caves and cenotes within a short drive from the hotel.

Amenities

Immersed in tropical gardens, Hotel Chichen Itza offers a serene environment for relaxation. Guests have access to a pool surrounded by lush landscapes, creating a calm retreat after a day of exploration. Outdoor spaces invite leisurely walks and tranquil moments amid nature.

Exploration Opportunities

The hotel serves as a gateway to the captivating sites of the Yucatan Peninsula. Visitors can easily reach the caves of Balancanche and the archaeological site of Ek Balam. Nearby attractions also include charming colonial towns and monasteries, enriching the travel experience.

Dining

On-site dining options offer a taste of authentic local cuisine. Culinary experiences allow guests to savor flavors inspired by traditional Yucatecan dishes. Meals can be enjoyed in an inviting setting that reflects the regional heritage.

Room Options

Accommodations at Hotel Chichen Itza provide a comfortable retreat after a day of activities. Each room offers views of the surrounding gardens, enhancing the connection with nature. The layout and amenities are suitable for both couples and families.

Highlights

Location: 1 mile from the Pyramid of Kukulkan

Amenities: tropical gardens and pool

Dining: authentic local cuisine experiences

Exploration: caves of Balancanche and Ek Balam

“What struck me about this place is its commitment to regional authenticity; the colonial style, while familiar, feels newly relevant here. Its advantage lies in that sweet spot: proximity to Chichen Itza coupled with the pulse of Piste. I appreciate that it accommodates families looking for cultural immersion.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Hotel Chichen Itza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
345 sq. feet 
2 Double beds
Coffee machine
Balcony
Standard Room Garden View
2 persons
345 sq. feet 
2 Double beds
Coffee machine
Balcony
Superior Room
2 persons
345 sq. feet 
2 Double beds
Coffee machine
Balcony

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Chichen Itza offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance

Dining

  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Hotel Chichen Itza Location

Avenida Principal Piste, Piste, Mexico, 97751
Map view
Avenida Principal Piste, Piste, Mexico, 97751
Nearby
Calle 13
Casa Museo Arte Maya
1200 ft
Restaurants
Restaurante Hacienda Xaybe'h
700 ft
Calle 15-a No. 46
Explore Piste
Explore Piste
Top Attractions
Activities
Dining
Entertainment
Chichen Itza
25 minutes walking
A UNESCO World Heritage site, renowned for its impressive Mayan ruins, including the iconic El Castillo pyramid.
Templo de Kukulkan
12 minutes walking
An architectural marvel, this temple showcases the advanced engineering of the Maya with its stunning pyramid design.
Casa Museo Arte Maya
5 minutes walking
A small museum highlighting the rich history of Mayan art and culture, featuring various artifacts and exhibitions.
Sacred Cenote
25 minutes walking
A natural sinkhole used for ancient Mayan rituals, offering a serene experience amid lush surroundings.
Wildlife Tours
10 minutes drive
Guided tours through nearby ecological parks offering insights into local flora and fauna, suitable for nature lovers.
Cenote Swimming
10 minutes drive
Refresh in the stunning cenotes, where you can swim and relax surrounded by nature's beauty. Rentals and tours available.
Cultural Workshops
5 minutes walking
Participate in hands-on workshops that highlight traditional Mayan crafts and rituals, perfect for a cultural deep dive.
Restaurante Hacienda Xaybe'h
3 minutes walking
Authentic local cuisine in a charming garden setting. Signature dishes include cochinita pibil and fresh seafood options.
Los Dos Lunas
5 minutes drive
A cozy spot offering a mix of Mexican and international dishes, renowned for its vibrant atmosphere and delicious tacos.
El Caracol
25 minutes walking
A casual dining venue known for its tacos and enchiladas, known for friendly service and family-friendly options.
Teatro Chichen Itza
10 minutes drive
A local venue hosting live performances, including music and dance showcasing Mayan heritage. Family-friendly events available.
Chichén Itzá Sound & Light Show
25 minutes walking
An evening spectacle that brings the history of Chichen Itza to life with stunning lights and storytelling.
Getting around
City Centre
Piste8 min  ·  2000 ft
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Chichen Itza provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Number of rooms:
24
Former name
Best Western Chichen Itza

Reviews and Ratings

Feedback about Hotel Chichen Itza from previous guests about their experience.
Review score
Based on 291 verified reviews
7.9/10
Very good
81%
Recommend
Breakfast
9.2/10
Cleanliness
8.2/10
Comfort
8.0/10
Facilities
7.6/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
4.0/10
Staff
8.5/10
Value for money
7.7/10
Pros
Great location
Friendly staff
Excellent breakfast
Cons
Uncomfortable beds
Guest reviews
based on 684 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Chichen Itza
Is there a place to store luggage after checking out if we want to visit the pyramids?
12 November 2024
A baggage holding area is available for guests, allowing you to explore the archaeological site after checking out.
Can I arrange a sunrise tour to Chichen Itza through the hotel?
23 December 2024
On-site concierges can assist with coordinating local guides for sunrise tours.
At what time is breakfast served each morning?
18 October 2024
Breakfast is served starting at 7:00 AM.
Are baby cribs available for guests traveling with infants?
15 November 2024
Baby cribs are available upon request, subject to daily availability.
Is early luggage storage offered for guests arriving before check-in?
5 January 2025
Luggage storage is provided, allowing guests to enjoy the hotel or the archaeological site while waiting for room readiness.
Are sunrise tours accessible now for visitors?
30 November 2024
Currently, public access to sunrise tours is not available.
Do guided tours of Chichen Itza exist, and can they be arranged through your property?
2 February 2025
Guided tours can be arranged; please send a message via booking for specific details and requests.
What health guidelines are in place due to the pandemic for tourism activities?
22 February 2025
Tourism sites follow general global health safety measures implemented by the government to contain the pandemic.
Is there complimentary transportation from the hotel to the Chichen Itza archaeological site?
8 March 2025
Complimentary shuttle service is available, subject to availability and schedules. Be sure to request it at the front desk the night before.
Is it possible for non-staying guests to dine at the hotel restaurant for breakfast?
19 April 2025
Yes, visitors are welcome to dine at the hotel restaurant, and menu prices vary depending on selection.
Can I find a private entrance access to Chichen Itza as suggested by travel guides?
12 May 2025
There is no private entrance; all visitors must enter through the main entrance of Chichen Itza.
What is the cost for airport shuttle service from Cancun airport?
21 June 2025
A personalized quote for private transportation can be provided upon request via booking messages.

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Hotel Chichen Itza Piste Exterior photo

Hotel Chichen Itza

7.8
Very good684 reviews
2000 ft from center
108 US$
120 US$
per night
Mobile-only price