Is there a place to store luggage after checking out if we want to visit the pyramids?
12 November 2024
A baggage holding area is available for guests, allowing you to explore the archaeological site after checking out.
75 photos
Hotel Chichen Itza, Piste
120US$
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Key details
About the Hotel
Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
- Steps from Chichen Itza
Great
8.0
8.5
4.0
Loved by guests
"Breakfast was delicious and perfectly timed for a trip to visit Chichén Itzá."
"We came to Chichen Itza not expecting great food so we ate at the front of Hotel Chichen Itza where they have a terrace with BBQ and pizza oven."
"Had a very relaxed evening in the pool after visiting Chichén Itzá ruins."
Rooms and Amenities
Hotel Chichen Itza offers air-conditioned rooms around a swimming pool and tropical gardens. Rooms feature satellite TV, a minibar, and a coffee maker. Bathrooms include a shower and a hairdryer. Amenities include high-speed wired internet connection and free Wi-Fi.
On-Site Dining
The hotel features an air-conditioned restaurant with a capacity for 300 people, serving regional specialties daily from 7:00 am to 10:00 pm. LOS ARCOS is also available, featuring a bar/lounge. The on-site restaurant offers regional and international cuisine, including buffets. The hotel prepares regional dishes following original recipes and hygienic standards. A free full breakfast is also provided. Special local dishes are available.
Leisure Facilities
Recreational amenities include an outdoor pool. Guests can enjoy the poolside bar and terrace. The hotel provides adventurers with a place to rest and relax.
Location and Access
Hotel Chichen Itza is in the heart of Piste, on the main street. The temples at Chichen Itza are one mile away. It is a 5-minute drive to the ancient pyramids and temples of Chichen Itza, Court of the Thousand Columns, and Pyramid of Kukulkan. Balancanche Cave, tropical rainforests, and colonial towns are within a 10-minute drive. Landmarks nearby include La Iglesia (2.5 km), Cenote Sagrado de Chichen Itza (2 km), and Temple of the Warriors (2.5 km).
Hotel Services
The hotel offers a 24-hour front desk, luggage storage, room service, meeting facilities, and babysitting. Concierge services and a picnic area are available. The concierge service arranges tours and excursions. Safety features include a fire extinguisher and a first aid kit.
“What struck me about this place is its commitment to regional authenticity; the colonial style, while familiar, feels newly relevant here. Its advantage lies in that sweet spot: proximity to Chichen Itza coupled with the pulse of Piste. I appreciate that it accommodates families looking for cultural immersion.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Standard Room Garden View
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Superior Room
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Tours/Ticket assistance
Dining
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
Map view
Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
City landmarks
Landmark
Chichen Itza
1.4
mi
Landmark
Templo de Kukulkan
3100 ft
Stadium
Gran Juego de Pelota
1.3
mi
Landmark
Sacred Cenote
1.3
mi
Landmark
Yaxuna
2600 ft
Landmark
The Red House Chichanchob
1.3
mi
Landmark
Temple of the Warriors
1.5
mi
Landmark
El Caracol
1.5
mi
Landmark
Plataforma de las Aguilas y los Jaguares
1.3
mi
Landmark
Las Monjas
1.5
mi
Landmark
Temple of the Bearded Man
1.5
mi
Landmark
The Ossuary
1.5
mi
Landmark
La Iglesia
1.5
mi
Landmark
Temple of Kukulcan
1.4
mi
Landmark
Cenote Sagrado de Chichen Itza
1.3
mi
Landmark
chichen itza mexico
1.6
mi
Landmark
Casa del Venado
1.4
mi
Landmark
Venus Platform
1.4
mi
Landmark
Temple of the Big Tables
1.4
mi
Landmark
Templo de las Mesas
1.4
mi
Landmark
Cenote
1.5
mi
Landmark
Cenote X'toloc
1.5
mi
Landmark
Grupo de las Monjas
1.5
mi
Landmark
Thousand Columns
1.5
mi
Landmark
Ak'ab Dzib
1.6
mi
Landmark
Chichen Adventure
3.0
mi
Nearby
Calle 13
Casa Museo Arte Maya
1200 ft
Restaurants
Restaurante Hacienda Xaybe'h
700 ft
Calle 15-a No. 46
Explore Piste
Explore Piste
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Chichen Itza provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
24
Former name
Best Western Chichen Itza
Questions of the users
About Hotel Chichen Itza
Can I arrange a sunrise tour to Chichen Itza through the hotel?
23 December 2024
On-site concierges can assist with coordinating local guides for sunrise tours.
At what time is breakfast served each morning?
18 October 2024
Breakfast is served starting at 7:00 AM.
Are baby cribs available for guests traveling with infants?
15 November 2024
Baby cribs are available upon request, subject to daily availability.
Is early luggage storage offered for guests arriving before check-in?
5 January 2025
Luggage storage is provided, allowing guests to enjoy the hotel or the archaeological site while waiting for room readiness.
Are sunrise tours accessible now for visitors?
30 November 2024
Currently, public access to sunrise tours is not available.
Do guided tours of Chichen Itza exist, and can they be arranged through your property?
2 February 2025
Guided tours can be arranged; please send a message via booking for specific details and requests.
What health guidelines are in place due to the pandemic for tourism activities?
22 February 2025
Tourism sites follow general global health safety measures implemented by the government to contain the pandemic.
Is there complimentary transportation from the hotel to the Chichen Itza archaeological site?
8 March 2025
Complimentary shuttle service is available, subject to availability and schedules. Be sure to request it at the front desk the night before.
Is it possible for non-staying guests to dine at the hotel restaurant for breakfast?
19 April 2025
Yes, visitors are welcome to dine at the hotel restaurant, and menu prices vary depending on selection.
Can I find a private entrance access to Chichen Itza as suggested by travel guides?
12 May 2025
There is no private entrance; all visitors must enter through the main entrance of Chichen Itza.
What is the cost for airport shuttle service from Cancun airport?
21 June 2025
A personalized quote for private transportation can be provided upon request via booking messages.Next best alternative
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Hotel Chichen Itza
8.0
2000 ft from center
108 US$
120 US$
per nightMobile-only price
