Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
-
Steps from Chichen Itza
Very good
7.8
8.5
/10
4.0
/5
Loved by Hotel Chichen Itza guests
Helpful staff
Clean restaurant
Delicious food
Nice pool
Garden view
Good breakfast
"Breakfast was delicious and perfectly timed for a trip to visit Chichén Itzá."
Christina from Colombia
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"We came to Chichen Itza not expecting great food so we ate at the front of Hotel Chichen Itza where they have a terrace with BBQ and pizza oven."
Itcanbedone from United Kingdom
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"Had a very relaxed evening in the pool after visiting Chichén Itzá ruins."
Ernesto from United States
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Location
Hotel Chichen Itza is located in the village of Piste, just 1 mile from the Pyramid of Kukulkan at the UNESCO World Heritage site of Chichen Itza. This strategic position allows easy access to nearby attractions, including the swimmable cenote Ik Kil and the colonial town of Valladolid. Guests can explore various natural wonders such as caves and cenotes within a short drive from the hotel.
Amenities
Immersed in tropical gardens, Hotel Chichen Itza offers a serene environment for relaxation. Guests have access to a pool surrounded by lush landscapes, creating a calm retreat after a day of exploration. Outdoor spaces invite leisurely walks and tranquil moments amid nature.
Exploration Opportunities
The hotel serves as a gateway to the captivating sites of the Yucatan Peninsula. Visitors can easily reach the caves of Balancanche and the archaeological site of Ek Balam. Nearby attractions also include charming colonial towns and monasteries, enriching the travel experience.
Dining
On-site dining options offer a taste of authentic local cuisine. Culinary experiences allow guests to savor flavors inspired by traditional Yucatecan dishes. Meals can be enjoyed in an inviting setting that reflects the regional heritage.
Room Options
Accommodations at Hotel Chichen Itza provide a comfortable retreat after a day of activities. Each room offers views of the surrounding gardens, enhancing the connection with nature. The layout and amenities are suitable for both couples and families.
Highlights
Location: 1 mile from the Pyramid of Kukulkan
Amenities: tropical gardens and pool
Dining: authentic local cuisine experiences
Exploration: caves of Balancanche and Ek Balam
“What struck me about this place is its commitment to regional authenticity; the colonial style, while familiar, feels newly relevant here. Its advantage lies in that sweet spot: proximity to Chichen Itza coupled with the pulse of Piste. I appreciate that it accommodates families looking for cultural immersion.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Hotel Chichen Itza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Standard Room Garden View
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Superior Room
2 persons
345 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Price and Room Availability Calendar
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Facilities
Hotel Chichen Itza offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.6/10Review score
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Chichen Itza Location
Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
Map view
Avenida Principal Piste,
Piste,
Mexico,
97751,
Yucatan
City landmarks
Landmark
Chichen Itza
1.4
mi
Landmark
Templo de Kukulkan
3100 ft
Stadium
Gran Juego de Pelota
1.3
mi
Landmark
Sacred Cenote
1.3
mi
Landmark
Yaxuna
2600 ft
Landmark
The Red House Chichanchob
1.3
mi
Landmark
Temple of the Warriors
1.5
mi
Landmark
El Caracol
1.5
mi
Landmark
Plataforma de las Aguilas y los Jaguares
1.3
mi
Landmark
Las Monjas
1.5
mi
Landmark
Temple of the Bearded Man
1.5
mi
Landmark
The Ossuary
1.5
mi
Landmark
La Iglesia
1.5
mi
Landmark
Temple of Kukulcan
1.4
mi
Landmark
Cenote Sagrado de Chichen Itza
1.3
mi
Landmark
chichen itza mexico
1.6
mi
Landmark
Casa del Venado
1.4
mi
Landmark
Venus Platform
1.4
mi
Landmark
Temple of the Big Tables
1.4
mi
Landmark
Templo de las Mesas
1.4
mi
Landmark
Cenote
1.5
mi
Landmark
Cenote X'toloc
1.5
mi
Landmark
Grupo de las Monjas
1.5
mi
Landmark
Thousand Columns
1.5
mi
Landmark
Ak'ab Dzib
1.6
mi
Landmark
Chichen Adventure
3.0
mi
Nearby
Calle 13
Casa Museo Arte Maya
1200 ft
Restaurants
Restaurante Hacienda Xaybe'h
700 ft
Calle 15-a No. 46
Explore Piste
Explore Piste
Top Attractions
Activities
Dining
Entertainment
Chichen Itza
25 minutes walking
A UNESCO World Heritage site, renowned for its impressive Mayan ruins, including the iconic El Castillo pyramid.
Templo de Kukulkan
12 minutes walking
An architectural marvel, this temple showcases the advanced engineering of the Maya with its stunning pyramid design.
Casa Museo Arte Maya
5 minutes walking
A small museum highlighting the rich history of Mayan art and culture, featuring various artifacts and exhibitions.
Sacred Cenote
25 minutes walking
A natural sinkhole used for ancient Mayan rituals, offering a serene experience amid lush surroundings.
Wildlife Tours
10 minutes drive
Guided tours through nearby ecological parks offering insights into local flora and fauna, suitable for nature lovers.
Cenote Swimming
10 minutes drive
Refresh in the stunning cenotes, where you can swim and relax surrounded by nature's beauty. Rentals and tours available.
Cultural Workshops
5 minutes walking
Participate in hands-on workshops that highlight traditional Mayan crafts and rituals, perfect for a cultural deep dive.
Restaurante Hacienda Xaybe'h
3 minutes walking
Authentic local cuisine in a charming garden setting. Signature dishes include cochinita pibil and fresh seafood options.
Los Dos Lunas
5 minutes drive
A cozy spot offering a mix of Mexican and international dishes, renowned for its vibrant atmosphere and delicious tacos.
El Caracol
25 minutes walking
A casual dining venue known for its tacos and enchiladas, known for friendly service and family-friendly options.
Teatro Chichen Itza
10 minutes drive
A local venue hosting live performances, including music and dance showcasing Mayan heritage. Family-friendly events available.
Chichén Itzá Sound & Light Show
25 minutes walking
An evening spectacle that brings the history of Chichen Itza to life with stunning lights and storytelling.
Getting around
City Centre
Piste8 min
·
2000 ft
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Chichen Itza provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
24
Former name
Best Western Chichen Itza
Reviews and Ratings
Feedback about Hotel Chichen Itza from previous guests about their experience.
Review score
Based on 291 verified reviews
7.9/10
Very good
81%
Recommend
Breakfast
9.2/10
Cleanliness
8.2/10
Comfort
8.0/10
Facilities
7.6/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
4.0/10
Staff
8.5/10
Value for money
7.7/10
Pros
Great location
Friendly staff
Excellent breakfast
Cons
Uncomfortable beds
Guest reviews
based on 684 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Chichen Itza
Is there a place to store luggage after checking out if we want to visit the pyramids?
12 November 2024
A baggage holding area is available for guests, allowing you to explore the archaeological site after checking out.
Can I arrange a sunrise tour to Chichen Itza through the hotel?
23 December 2024
On-site concierges can assist with coordinating local guides for sunrise tours.
At what time is breakfast served each morning?
18 October 2024
Breakfast is served starting at 7:00 AM.
Are baby cribs available for guests traveling with infants?
15 November 2024
Baby cribs are available upon request, subject to daily availability.
Is early luggage storage offered for guests arriving before check-in?
5 January 2025
Luggage storage is provided, allowing guests to enjoy the hotel or the archaeological site while waiting for room readiness.
Are sunrise tours accessible now for visitors?
30 November 2024
Currently, public access to sunrise tours is not available.
Do guided tours of Chichen Itza exist, and can they be arranged through your property?
2 February 2025
Guided tours can be arranged; please send a message via booking for specific details and requests.
What health guidelines are in place due to the pandemic for tourism activities?
22 February 2025
Tourism sites follow general global health safety measures implemented by the government to contain the pandemic.
Is there complimentary transportation from the hotel to the Chichen Itza archaeological site?
8 March 2025
Complimentary shuttle service is available, subject to availability and schedules. Be sure to request it at the front desk the night before.
Is it possible for non-staying guests to dine at the hotel restaurant for breakfast?
19 April 2025
Yes, visitors are welcome to dine at the hotel restaurant, and menu prices vary depending on selection.
Can I find a private entrance access to Chichen Itza as suggested by travel guides?
12 May 2025
There is no private entrance; all visitors must enter through the main entrance of Chichen Itza.
What is the cost for airport shuttle service from Cancun airport?
21 June 2025
A personalized quote for private transportation can be provided upon request via booking messages.