Best Western The Lagoon Hotel, Manado ➤ Reviews, Rooms & Prices 2026

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Best Western The Lagoon Hotel Manado Exterior photo

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Key details

About the Hotel

Komplek Bahu Mall, Blok A3, Manado, Indonesia, 95115

Close to the waterfront

Very good

7.6

7.8

/10

5.0

4.0

Loved by Best Western The Lagoon Hotel guests

Fine views
Attentive staff
Clean rooms
Delicious meals

"I recently stayed at Best Western The Lagoon Hotel and was thoroughly impressed."

Rantung from Indonesia

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"The views from the room are worth it."

Michael from United States

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"Very enjoyable sea view from the room and restaurant."

Huri from Austria

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Location

Best Western The Lagoon Hotel is situated in the Bahu Mall integrated area, providing guests with easy access to shopping, commercial, and entertainment facilities. Sam Ratulangi International Airport is located just a 45-minute drive from the hotel, making travel convenient. The hotel's location offers perfect spots for diving at Bunaken National Park and trekking in nearby volcanoes.

Accommodations

The hotel offers 185 spacious guest rooms and suites, all designed with spectacular views of the sea, city, and mountains. Room types include Superior, Deluxe, Deluxe Sea View, Deluxe Executive, Suite Room, and Lagoon Suite, each equipped with modern amenities. The Lagoon Suite is the largest option, featuring two separate bedrooms and a dining area.

Dining

Lagoon Resto and Bar, located on the 2nd floor, serves a variety of local and international dishes with panoramic city, sea, and mountain views. The restaurant offers buffet breakfast along with an à la carte menu for lunch and dinner. Guests can also enjoy 24-hour room service for in-room dining.

Wellness and Leisure

The hotel features an infinity pool located on the 3rd floor, providing stunning views for guests while they relax. Tongkaina Gym is equipped with cardio machines and weights, facilitating guests' fitness routines. An in-house spa service is also available for those looking to unwind.

Meetings and Events

Best Western The Lagoon Hotel offers six multifunction meeting rooms with the capacity to accommodate up to 160 guests. The meeting spaces can be arranged in various styles such as Theater and U Shape, catering to different event needs. Available amenities include complimentary Wi-Fi and diverse coffee break options.

Highlights

Location: Bahu Mall integrated area

Rooms: 185 spacious guest rooms

Dining: Lagoon Resto and Bar

Wellness: Infinity Pool & Tongkaina Gym

Meetings: six multifunction meeting rooms

“The hotel's strength lies in its views and waterfront location, enhanced by attentive staff. Details like readily available pool pH levels speak to a commitment to guest experience. Its proximity to shopping and dining makes it a practical choice, balancing tranquility with city access.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.3/10Review score

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Highlights from guests

Room FeaturesBalcony Bliss

My room had a private balcony. I enjoyed stunning ocean views every morning. It was pure paradise.

Ricardo from Brazil

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BathroomRefreshing Oasis

The bathroom was spacious, with a rainfall shower. Fluffy towels and high-end toiletries completed the experience.

Mei from China

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DiningTasty Treats

The on-site restaurant served delicious local dishes. The seafood was incredibly fresh and flavorful.

Hans from Netherlands

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Media & EntertainmentConnected Comfort

The large flat-screen TV had many channels. Fast, reliable Wi-Fi made streaming movies easy.

Omar from Egypt

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Select your room type

Best Western The Lagoon Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

2 persons

270 sq. feet

1 King-size bed

Air conditioning

room details

Superior Twin Room Shower Smoking

2 persons

270 sq. feet

2 Single beds

Air conditioning

room details

Superior Twin Room Shower Non-Smoking

2 persons

270 sq. feet

2 Single beds

Air conditioning

room details

Deluxe Queen Room Sea View Smoking

2 persons

315 sq. feet

1 King-size bed

Sea view

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Best Western The Lagoon Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.4/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Beach access
BBQ facilities
Massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Dining Onsite

Best Western The Lagoon Hotel offers a delightful array of dining experiences that blend local flavors with global influences. The Lagoon Resto & Bar presents an inviting atmosphere for casual dining, while the exclusive Executive Lounge on the 12th floor offers a sophisticated retreat with an impressive beverage selection.

Best Western The Lagoon Hotel Manado Restaurant photo

Lagoon Resto & Bar

International with local influences

Ambiance

Family-friendly, modern setting with a welcoming atmosphere suitable for all occasions.

Key Offerings

Highlights include the tantalizing Kawah Lokon mocktail, only available here, alongside a diverse menu featuring dishes inspired by American, Chinese, Indonesian, Italian, Mexican, and local cuisines. Discover the vibrant flavors reminiscent of the nearby Manado main street.

Reservation

Hours vary.

Executive Lounge

Beverage service and light snacks

Ambiance

A sophisticated and serene lounge on the 12th floor, perfect for relaxing with stunning views over the area.

Key Offerings

Offers a wide variety of beverages in a tranquil setting, providing an exclusive space to unwind after a day of exploring.

Reservation

Hours vary.

Best Western The Lagoon Hotel Location

Komplek Bahu Mall, Blok A3, Manado, Indonesia, 95115

Map view

Komplek Bahu Mall, Blok A3, Manado, Indonesia, 95115

City landmarks

Landmark

Zero Point

2.3 mi

Landmark

Christ Blessing

2.3 mi

Bridge

Soekarno Bridge

3300 ft

Amusement Park

CitraLand WaterPark Manado

2.2 mi

Landmark

Zero Point Manado

3800 ft

Landmark

TKB

2.5 mi

Landmark

Desa Wisata Bentenan

3200 ft

Landmark

Tunan Waterfall

3800 ft

Landmark

Mount Tumpa

3800 ft

Landmark

Fakultas Hukum

2100 ft

Church

GGP Kharis Bahu

2100 ft

Church

GMIM Fungsional Kampus UNSRAT

2300 ft

Landmark

Gereja Sangkakala

2300 ft

Landmark

FKM

2500 ft

Landmark

Fakultas Ilmu Sosial dan Ilmu Politik

2900 ft

Church

GPDI HOREB Bahu

3000 ft

Landmark

Faculty Of Engineering

3100 ft

Church

Gereja GMIM Sumber Berkat

1.0 mi

Landmark

Gereja GMIM Laharoi

1.4 mi

Landmark

Gereja Sion

1.6 mi

Church

Gereja KGPM Eben Heazer Bahu

1.7 mi

Church

Gereja KGPM Sidang Anugrah MalALAYANG

1.7 mi

Landmark

Pasar Bahu 66

1.7 mi

Landmark

Gereja GPDI Elim

1.7 mi

Shopping Area

Manado Town Square

14.7 mi

Landmark

Boulevard area

15.1 mi

Nearby

Mall

Bahu Mall

1200 ft

Church

GPdI Bahu

600 ft

Market

Pasar Bahu

1600 ft

Church

gereja GMPU sario

2000 ft

Restaurants

Wisata Bahari Seafood Restaurant

1300 ft

Jln. Wolter Monginsidi 1 Bahu Mall Complex

Kawan Baru

3300 ft

Ruko Mega Mas Boulevard B2 no. 11-12

Explore Manado

Soekarno Bridge

12 minutes' walk

Soekarno Bridge offers stunning views and is a vital landmark in Manado. Great for strolls and photography.

Bahu Mall

5 minutes' walk

Bahu Mall features shopping, dining, and entertainment options, making it perfect for families and casual outings.

CitraLand WaterPark Manado

10 minutes' drive

CitraLand WaterPark provides fun water attractions. Ideal for families looking for a day of excitement.

Malalayang Beach

10 minutes' drive

Malalayang Beach offers beautiful sunsets and beach activities, perfect for couples or those seeking relaxation.

Tunan Waterfall

14 minutes' walk

Tunan Waterfall is a serene spot for relaxation and nature walks, easily accessible for nature lovers.

Desa Wisata Bentenan

15 minutes' walk

Cultural experiences await at Desa Wisata Bentenan, offering traditional crafts and local cuisine.

Wisata Bahari Seafood Restaurant

5 minutes' walk

Wisata Bahari serves fresh seafood in a casual setting, popular for its grilled fish and local specialties.

Kawan Baru

12 minutes' walk

Kawan Baru offers a mix of traditional and modern Indonesian dishes, ideal for a relaxed lunch or dinner.

Matahari Mall

15 minutes' drive

Matahari Mall features vibrant nightlife with bars and live music events, perfect for an evening out.

Café Taman

15 minutes' drive

Café Taman offers a relaxed ambiance with live music and local performances, suitable for all ages.

Getting around

City Centre

Manado34 min · 1.7 mi

Airports

Sam Ratulangi (MDC)29 min · 12.0 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Paid Private parking is possible on site.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel Best Western The Lagoon serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

187

Reviews and Ratings

Feedback about Best Western The Lagoon Hotel from previous guests about their experience.

Review score

Based on 94 verified reviews

8.1/10

Great

82%

Recommend

Cleanliness

7.8/10

Comfort

7.6/10

Facilities

7.4/10

Free Wi-Fi

7.0/10

Location

8.3/10

Staff

8.8/10

Value for money

7.7/10

Pros

Beachfront location

Varied breakfast

Clean rooms

Helpful staff

Stunning views

Cons

Noisy air condition

Slow service

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Questions of the users

About Best Western The Lagoon Hotel

What time of year offers the best beach experience at Best Western The Lagoon Hotel?

10 February 2024

Anytime is great for a beach holiday at Best Western The Lagoon Hotel, located at Manado Bay with stunning ocean views. Guests can enjoy spectacular sunrises and sunsets from their rooms, the restaurant, or the Barol Lounge and Bar.

Is Best Western The Lagoon Hotel currently welcoming visitors from outside the region?

15 March 2024

Yes, Best Western The Lagoon Hotel is open to travelers from all destinations, adhering to the standard Covid-19 protocols to ensure a safe stay.

Can guests request extra beds during their stay at Best Western The Lagoon Hotel?

22 April 2024

Extra beds are available upon request at check-in. More details can be obtained by contacting the hotel directly.

How accessible is the hotel from Sam Ratulangi International Airport?

18 May 2024

Best Western The Lagoon Hotel is conveniently located, just a 45-minute drive from Sam Ratulangi International Airport, making it easy for guests to reach the hotel.

What dining options are available at Best Western The Lagoon Hotel?

25 June 2024

The hotel features Lagoon Resto and Bar on the 2nd floor, offering a buffet breakfast and an extensive menu of local and international dishes, all complemented by beautiful views of the sea, city, and mountains.

What recreational facilities does Best Western The Lagoon Hotel offer?

30 July 2024

Guests can enjoy an infinity pool, a well-equipped gym called Tongkaina Gym, and in-house spa services for relaxation during their stay.

Are there meeting and event facilities available at Best Western The Lagoon Hotel?

12 August 2024

Yes, the hotel provides six multifunction meeting rooms with stunning views, equipped to host events ranging from internal meetings to larger conferences, accommodating up to 160 guests.

What attractions or activities are nearby Best Western The Lagoon Hotel?

5 September 2024

Best Western The Lagoon Hotel serves as a great base for adventures such as scuba diving at Bunaken National Park, volcano trekking, and white-water rafting, all easily accessible from the hotel.

What types of guest rooms are available at Best Western The Lagoon Hotel?

15 October 2024

The hotel offers a variety of room types, including Superior, Deluxe, and Suite options, each designed with modern amenities and stunning views of the sea, city, or mountains.

How do I get to local shopping and entertainment centers from the hotel?

20 November 2024

Best Western The Lagoon Hotel is strategically located within easy access to Bahu Mall and Boulevard area, Manado's premier shopping and entertainment destinations.