> The Pelham London | Kit Kemp Design * Michelin Dining

Name: The Pelham London - Starhotels Collezione
Address: 15 Cromwell Place, London, Greater London, SW7 2LA
Price range: US$396+
Rating: 9.2

The Pelham London - Starhotels Collezione Exterior photo

Key details

About the Hotel

15 Cromwell Place, London, SW7 2LA

Close to the Natural History Museum

Great

8.6

9.3

/10

4.8

4.4

Loved by The Pelham London - Starhotels Collezione guests

Spacious rooms

Attentive staff

Comfortable bed

Delicious breakfast

"The room is very comfortable, spacious and so English charming."

Dr from Lithuania

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"The beds are very comfortable and the bed linens are soft and light, (they remind me of high quality Italian bed linen brands such as Frette)."

Franca M from United Kingdom

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"The Pelham is a little slice of London living in what was once a townhouse in South Kensington."

Peter

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5-star boutique hotel in South Kensington

Location

The Pelham London is located in South Kensington, steps from renowned attractions like the Natural History Museum, Science Museum, and Victoria & Albert Museum. This prime location allows guests to explore cultural landmarks within walking distance. Just a stone's throw from Harrods and the Royal Albert Hall, it positions guests perfectly for city exploration.

Rooms

The hotel offers 51 individually designed bedrooms and suites, each showcasing a unique blend of antique and contemporary furnishings. The Deluxe double rooms provide ample space at approximately 23 m², complete with luxurious amenities such as Penhaligon's bathroom products. For spacious living, the King Suite presents over 78 m² of opulently furnished space with stunning views of South Kensington.

Dining

Dining at The Pelham is highlighted by La Trattoria, led by Michelin-starred Chef Alfredo Russo. This restaurant serves traditional Italian cuisine reimagined with a modern twist, focusing on fresh ingredients and culinary excellence. Guests can also enjoy British Afternoon Tea in the hotel's drawing room, complemented by a selection of expertly crafted pastries and sandwiches.

Wellness

The wellness offerings at The Pelham include a 24-hour fitness room equipped with the latest exercise machinery. This facility allows guests to maintain their fitness regimen while traveling. The hotel also provides exclusive pampering options through a range of in-room services.

Family-Friendly Accommodations

The Pelham welcomes families with a dedicated Family Program, ensuring a comfortable stay for all ages. Children can enjoy tailored amenities and experiences designed to keep them engaged during their visit. Complimentary dinner for two when booking suites makes dining out a simpler experience for families.

Highlights

Location: Steps from the Natural History Museum

Rooms: 51 individually designed rooms and suites

Dining: La Trattoria by Michelin-starred Chef Alfredo Russo

Wellness: 24-hour fitness room

Family-Friendly Accommodations: Dedicated Family Program

“The hotel is located in South Kensington, within walking distance of major museums. The eclectic interior design, curated by Kit Kemp, creates a unique aesthetic that is visually interesting. The Michelin-starred dining, overseen by Chef Alfredo Russo, focuses on innovative Italian cuisine.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

BedroomDreamy Slumber

The king bed was incredibly comfortable, ensuring a restful night's sleep with soft, high-quality linens.

Emily Carter from United Kingdom

Review on

DiningBreakfast Bliss

Breakfast had many hot and cold options. Pastries, juices, and made to order eggs were delicious.

Bernie Sanders from Ireland

Review on

BathroomLuxurious Retreat

The bathroom had a large bathtub and modern facilities, alongside fluffy towels and robes.

Alessandra Silva from Italy

Review on

Children's AmenitiesFamily Comfort

They provided a cot and mattress for our toddler, plus complimentary snacks and water.

Anita Patel from United States

Review on

Select your room type

The Pelham London - Starhotels Collezione offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Triple Room
2 persons
305 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
Bathtub
room details
Cosy Double Room
2 persons
240 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Junior Suite
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

October 2026 - October 2027

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Check-in/ Check-out

Facilities

The Pelham London - Starhotels Collezione offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre

Guest Parking

Public parking is possible at a location nearby at .

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Armchair
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Pelham London - Starhotels Collezione, La Trattoria by Alfredo Russo invites guests on a delightful culinary adventure through authentic Italian flavors. Combine a charming basement setting with a stylish private dining room to provide a cozy yet elegant experience for every meal.

The Pelham London - Starhotels Collezione Restaurant photo

La Trattoria by Alfredo Russo

Italian dining

Ambiance

Located in a warm, inviting basement with contemporary decor, this restaurant exudes charm, enhanced by bold brass fittings and spacious layouts that encourage an intimate dining experience.

Key Offerings

Indulge in handcrafted pasta dishes and Italian classics, complemented by an exquisite selection of wines. Don't miss the afternoon high tea featuring homemade scones paired with New Forest Naked strawberry jam and rich Cornish Rodda's clotted cream.

Reservation

Recommended for all dining.

Open for breakfast, lunch, dinner, and high tea.

The Pelham London - Starhotels Collezione Location

15 Cromwell Place, London, SW7 2LA

Explore London

Local Experiences

Victoria and Albert Museum

5 minutes walking

Home to art and design collections, the V&A offers free admission and unique exhibits highlighting culture and history.

Natural History Museum

11 minutes walking

Famous for its dinosaur skeletons and interactive exhibits, this family-friendly museum promises engaging experiences for all ages.

Royal Albert Hall

13 minutes walking

Iconic venue for concerts and performances, offering a diverse range of shows. Guided tours are available for a behind-the-scenes look.

Harrods

12 minutes walking

Luxury department store featuring high-end brands and gourmet food halls. A must-see for shoppers and food enthusiasts alike.

Biking in Hyde Park

25 minutes walking

Rent a bike to navigate the scenic pathways of Hyde Park, perfect for active guests looking for a day outdoors.

Yoga at Kensington Gardens

20 minutes walking

Enjoy outdoor yoga sessions in a serene garden setting. Classes cater to all levels and are popular during summer months.

Thrill-seeking at The London Eye

45 minutes walking

Experience stunning city views from above on the London Eye. A thrilling ride that provides a unique perspective of the skyline.

Muriel's Kitchen

1 minute walking

Cozy eatery offering British comfort food with a homemade touch. Popular for brunch with vegetarian options available.

Khan's of Kensington

2 minutes walking

Authentic Indian cuisine served in a warm atmosphere. Offers flavorful dishes, including vegan options, making it family-friendly.

Jia

1 minute walking

Contemporary Chinese dining experience featuring exquisite dim sum and a stylish setting. Reservations recommended for dinner.

The Drawing Rooms

2 minutes walking

Afternoon tea service in a chic environment, offering a selection of pastries and light bites. A unique spot for a treat after sightseeing.

Royal Albert Hall Events

13 minutes walking

Host of concerts and performances, including classical and contemporary genres. See the schedule for family-friendly shows.

Saatchi Gallery

17 minutes walking

Modern art exhibit space featuring contemporary artists in a vibrant setting. Free admission makes it accessible for all guests.

Getting around

City Centre
London 6 min · 2.2 mi
Airports
London City (LCY) 28 min · 11.2 mi
London Heathrow (LHR) 35 min · 14.4 mi
Train
London Victoria Train Station 27 min · 1.4 mi
Underground
South Kensington Tube Station 3 min · 700 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at .

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel The Pelham London - Starhotels Collezione serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Hindi

Year renovated:

2007

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about The Pelham London - Starhotels Collezione from previous guests about their experience.

Review summary

Based on recent reviews

The Pelham London - Starhotels Collezione is often praised for its charming and classic décor, providing guests with spacious and comfortable rooms equipped with tea and coffee making facilities. Its location is considered perfect, with convenient access to transportation and being just a short walk from the Natural History Museum and the V&A museum. Guests appreciate the excellent breakfast, though some have noted that certain rooms can be smaller than expected, or have limited view.

Review score

Based on 5 verified reviews

9.2 /10

Perfect

100 %

Recommend

Location

9.5/10

Staff

9.2/10

Value for money

8.1/10

Free Wi-Fi

8.3/10

Pros

Hotel location

Welcoming staff

Clean room

Great atmosphere

Cons

Dated facilities

Tray charge

based on 1080 reviews

4.5/5

Samantha from United Kingdom

Couple

Deluxe Double Room

3 nights in November 2025

Reviewed: January 30, 2026

9.3/10

Charming Stay Experience

fantastic assistance breakfast selections personalized note convenient location

Thomas, the concierge, offered fantastic assistance. Breakfast selections included many choices and great quality items. The staff delivered a lovely fruit plate and a personalized birthday note. I appreciated a location close to transport links.

The elevator made noise. I heard every movement from my room.

Facilities

9/10

Breakfast offers a good variety for the start of the day. I found the breakfast room lovely. This hotel has various facilities, including efficient transport links. Everything is very accessible.

Rooms

9/10

My room included complete amenities, and offered excellent service. The room was very clean and also very comfortable, and well-kept. I was very impressed with the setup.

Location

10/10

The location felt safe, and included many options for food and drink. The neighborhood offers convenient public transit options. I could walk to several places from the hotel.

0 Helpful

Tony from United Kingdom

Single

deluxe double room

3 nights in November 2025

Reviewed: December 05, 2025

9/10

helpful concierge spacious room attentive housekeeping

thomas, the concierge, was helpful. he answered my questions cheerfully. the room was spacious with many amenities like tea and coffee making facilities. housekeeping services were very attentive.

the sound of metro was slightly audible at certain times.

0 Helpful

Penelope from Greece

Business traveller

deluxe double room

4 nights in November 2025

Reviewed: December 03, 2025

9.4/10

home away from home!

central location beautiful decoration peaceful atmosphere

i needed a hotel that hit like home during my frequent trips and this one delivered! it has a very elegant private home's atmosphere, with beautiful and cozy decorations. the location is great because it is very central, peaceful, and close to many attractions! i will definitely return.

the elevator was small and out of service one day, so i had to use the stairs to the 4th floor. it was not a major inconvenience, but it was not ideal.

Facilities

9/10

the hotel features complimentary wifi throughout the hotel, and there is a fitness center available who want to exercise. a concierge service is available to assist with travel arrangements or any needs. daily housekeeping is also provided.

Rooms

9/10

the room included soft bed linens that reminded me of high-quality italian brands. the room has a spacious wardrobe with hangers and shelving. blackout curtains. a minibar with a selection of drinks and snacks is available. each room also has a work desk.

Location

10/10

the hotel is next to the tube station, bus stop and taxi rank. nearby attractions include hyde park, knightsbridge, and sloane street, all within walking distance. the v&a and natural history museums are also just around the corner!

Dining

9/10

The italian chef prepares traditional italian food. I recommend the 'guancia brasata,' a delicious northern italian dish. breakfast service is available daily and includes a continental buffet. there is a bar area offering cocktails, wine, and appetizers!

Service

10/10

the staff are kind, helpful, professional, and proactive. the concierge is available to assist with travel arrangements. room service is also offered and is very quick!

0 Helpful

Emily from Canada

Single

Executive Triple Room

3 nights in November 2025

Reviewed: November 28, 2025

9.0/10

charming stay

key attraction breakfast selection helpful staff polite staff

the location was superb, placing me close to key attractions. the executive triple room was well-appointed, complete with all necessary amenities (i especially appreciated the fast wifi). i found the breakfast selection offered many options. the staff were helpful and courteous.

the room service menu was slightly limited during late hours.

Facilities

9/10

the hotel offers a fitness center equipped with cardio machines and weights. guests can access complimentary wifi throughout the premises. a concierge service is available to assist with travel arrangements and local recommendations.

Location

10/10

situated near the tube station, the hotel provides convenient access to transport links. various museums are within walking distance from the hotel. hyde park is easily accessible via a short bus ride.

Dining

8/10

the breakfast buffet includes a selection of pastries, cereals, and hot dishes. the on-site restaurant provides lunch and dinner service with an extensive menu. room service is available, with a limited selection of meals and snacks.

0 Helpful

Jessica from United States

Business traveller

Deluxe Double Room

3 nights in August 2026

Reviewed: September 17, 2025

9.3/10

convenient location good dining unique design

the location near museums proved convenient i found several good dining options nearby. the staff assisted me with directions and suggestions for local attractions. the room design provided a unique touch i appreciated the individuality of each space.

the wooden floor made some noise when walking on it.

Facilities

9/10

the hotel provides amenities for a comfortable stay including complimentary toiletries. it offers services for convenience during the visit. the premises were well-kept adding to the overall positive experience.

Dining

9/10

the breakfast includes a good selection of options to start the day. the trattoria restaurant offers tasty meals with excellent service. i found the food quality consistent .

Service

10/10

the concierge was particularly helpful assisting with various requests promptly. the front desk staff was friendly and always available. i found the overall service efficient and attentive.

0 Helpful

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Questions of the users

About The Pelham London - Starhotels Collezione

What is the fare for the airport shuttle service from Heathrow Airport?

15 November 2024

The airport shuttle service pricing varies based on the size of the vehicle and the number of passengers. It's best to contact the Concierge team for specific pricing details.

If I book a room, can I arrange for a late check-out at 1 PM for my online medical meeting?

22 February 2025

A complimentary late check-out is available with your reservation. It would be good to confirm this during your booking.

Can you confirm if the junior suite includes both a shower and a bathtub?

10 March 2024

Yes, the junior suite is equipped with both a shower and a bathtub for your comfort.

Are king-sized beds guaranteed in the deluxe rooms?

18 January 2025

King-sized beds are not guaranteed in all deluxe rooms. To ensure a king-sized bed, booking an executive room or higher is recommended.

Is parking available on the premises of the hotel?

05 April 2024

There is no parking onsite. The nearest parking facility is just a minute's drive from the hotel at 31-36 Harrington Road SW7 3ND.

Can I store my luggage at the hotel after I check out, as my flight is later in the day?

28 May 2024

Yes, luggage storage is available with the concierge team for guests after check-out.

Do the junior suite and the mews suite share similar views?

11 July 2024

The mews suite faces a side street while junior suites offer varied views, either front or back facing, based on your preference.

Is it possible to connect two junior suites for my family travel plans?

30 September 2024

Yes, if availability allows, interconnecting junior suites can be arranged for families.

Is there an elevator within the hotel for guest use?

14 August 2024

Yes, there is an elevator available, but some rooms may only be accessible by stairs.

Is it feasible to place two baby cribs in a single room?

03 December 2024

Two baby cribs can be accommodated in one room if you book an Executive room, Junior Suite, or a higher category.

Are twin bed arrangements available in any of the rooms?

20 June 2025

Twin beds are available in Executive room categories and above.

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The Pelham London - Starhotels Collezione, London

About the Hotel

Loved by The Pelham London - Starhotels Collezione guests

Location

Rooms

Dining

Wellness

Family-Friendly Accommodations

Highlights

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Room features

Bathroom

Self-catering

Media

Room decor

Dining Onsite

La Trattoria by Alfredo Russo

The Pelham London - Starhotels Collezione Location

Reviews and Ratings

Charming Stay Experience

home away from home!

charming stay

Next best alternative

Popular hotels all over the world