Name: Hyatt Centric Gran Via Madrid, Madrid
Address: Gran Via 31, Madrid, Community of Madrid, 28013
Price range: US$238+
Rating: 8.8

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Hyatt Centric Gran Via Madrid Hotel Room photo

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Key details

About the Hotel

Gran Via 31, Madrid, 28013

Close to the city center

Great

8.8

9.4

/10

4.5

Loved by Hyatt Centric Gran Via Madrid guests

Central location

Attentive staff

Spacious rooms

Comfortable beds

Delicious breakfast

"Rooftop bar was excellent."

Melissa from United States

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"The rooftop was absolutely beautiful - great views and atmosphere."

Neda

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"The windows faced the street, but the room was well soundproofed."

Inessa from Ukraine

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4-star city-center hotel in Madrid

Location

Hyatt Centric Gran Via Madrid is located in the bustling heart of Madrid, providing direct access to numerous cultural landmarks. The hotel is within walking distance of famous sites such as the Royal Palace and Plaza Mayor. With a central metro station nearby, exploring the city is convenient and efficient.

Rooms

The hotel offers over 150 spacious guest rooms, each equipped with floor-to-ceiling windows showcasing city views. Suites at Hyatt Centric Gran Via Madrid include access to a dedicated lounge for an elevated experience. Rooms are designed with contemporary decor, providing a comfortable and stylish setting.

Dining

The hotel houses a rooftop bar, which features a menu of cocktails and small plates while providing panoramic views of the city skyline. The on-site restaurant serves a variety of Mediterranean dishes crafted with fresh, local ingredients. 24-hour room service is also available for guests wanting to dine in privacy.

Wellness

Hyatt Centric Gran Via Madrid provides a well-equipped fitness center to accommodate guests' workout routines. The hotel also offers a sauna for relaxation after a long day of exploration. Refreshing wellness offerings are integrated into the overall experience.

Business

The hotel features versatile meeting spaces designed to host various events, ranging from conferences to intimate gatherings. High-quality audio-visual equipment is available to support business needs. Professional staff are on hand to assist with event planning and coordination.

Highlights

Location: bustling heart of Madrid

Rooms: over 150 spacious guest rooms

Dining: rooftop bar with panoramic views

Business: versatile meeting spaces designed

“This is a stylish hotel in an unbeatable location on Gran Via, putting guests within easy reach of Madrid's key attractions. I appreciate the family-friendly accommodations and the unique dining experiences, but the rooftop bar with its panoramic views is a standout. The modern art deco design, set within a historic building, gives the property a distinctive character.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Hyatt Centric Gran Via Madrid offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Balcony
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Family Suite
2 persons
65 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Twin Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Heating
room details

Show all rooms

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Check-in/ Check-out

Facilities

Hyatt Centric Gran Via Madrid offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

No parking available.

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's menu

Spa & Leisure

Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

At Hyatt Centric Gran Via Madrid, guests can indulge in a diverse array of culinary experiences, ranging from modern grill fare to vibrant Spanish flavors, all set against the backdrop of contemporary atmospheres. With a focus on inclusive dining options, including vegetarian and gluten-free choices, each venue invites travelers to savor authentic dishes crafted from fresh, local ingredients.

Hielo y Carbón
Grill/BBQ
Ambiance
Family friendly, Modern
Key Offerings
Delight in a mouthwatering selection of vegetarian, vegan, and gluten-free options, complemented by grilled specialties. The lively setting makes it perfect for family gatherings or intimate dinners.
Reservation
Recommended
Open for lunch and dinner from 7:00 AM to 11:00 PM daily.
El Jardín de Diana
Spanish
Ambiance
Modern
Key Offerings
Experience a blend of traditional Spanish dishes served during brunch, lunch, and dinner alongside a delightful cocktail hour. A perfect setting for relaxation, with a focus on vegetarian and vegan meals.
Reservation
Recommended
Open for brunch, lunch, dinner, and cocktail hour from 11:00 AM to 12:00 AM daily.
Ondas
Mediterranean
Ambiance
Modern with a vibrant atmosphere reflecting the movida madrileña spirit.
Key Offerings
Relax in a stylish lounge while enjoying a variety of vegetarian dishes and refreshing beverages. Perfect for a leisurely afternoon or social gathering with vibrant music.
Reservation
Not needed
Open daily from 11:00 AM to 6:00 PM.

Hyatt Centric Gran Via Madrid Location

Gran Via 31, Madrid, 28013

Explore Madrid

Explore Madrid's Vibrant Offerings

Prado National Museum

18 minutes walking

Home to masterpieces by Goya and Velázquez, the museum offers guided tours on select days and free admission times.

Plaza Mayor

9 minutes walking

A grand square surrounded by historical buildings, popular for cafés and street performances, capturing Madrid's lively atmosphere.

Royal Palace of Madrid

15 minutes walking

The official residence of the Spanish royal family, featuring opulent architecture and beautifully landscaped gardens.

Parque del Retiro

15 minutes walking

A large and serene park ideal for leisurely strolls, with gardens, a lake, and free cultural events throughout the year.

Historical Walking Tours

10 minutes walking

Engaging tours that reveal Madrid's rich history, available through local services. Booking in advance is recommended.

Yoga in the Park

15 minutes walking

Relaxing yoga sessions conducted in Parque del Retiro. Perfect for individuals seeking tranquility amidst nature.

Biking around the City

10 minutes riding

Bike rentals available near the hotel for exploring Madrid at your own pace. Ideal for thrill-seekers and adventurers.

Torres Bermejas

1 minute walking

Renowned for Flamenco shows, this restaurant serves traditional Spanish cuisine. Reservations are recommended for peak times.

MU El Placer de la Carne

2 minutes walking

A cozy steakhouse offering succulent cuts and an inviting atmosphere. Great for meat lovers looking for local flavors.

Hattori Hanzo

3 minutes walking

An intimate Japanese eatery famous for sushi and fusion dishes. Vegetarian options available; reservations suggested.

Circulo de Bellas Artes

9 minutes walking

A cultural hub featuring art exhibitions, films, and live performances, with a rooftop bar offering stunning city views.

Teatro Rialto

4 minutes walking

A historic theater showcasing a variety of performances. Check the schedule for family-friendly shows and events.

Getting around

City Centre
Madrid 3 min · 700 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 33 min · 13.5 mi
Train
Principe Pio Train Station 18 min · 5000 ft
Underground
Callao Station 3 min · 700 ft
Gran Via Station 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 08:00-12:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 27.0 per person.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Number of floors:

Number of rooms:

159

Reviews and Ratings

Feedback about Hyatt Centric Gran Via Madrid from previous guests about their experience.

Review summary

Based on recent reviews

Hyatt Centric Gran Via Madrid is often praised for its superb location right on Gran Via, putting guests in the heart of the city, close to shops and restaurants. The spacious and clean rooms, some featuring balconies, along with equally large bathrooms, are a common highlight. The rooftop bar, Jardin Diana, is a must-visit with great views, tapas and cocktails; some guests, however, have noted that the design is a bit eccentric for their taste. The breakfast offers a wide choice, with both buffet and a la carte options available.

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Review score

Based on 977 verified reviews

8.9 /10

Great

90 %

Recommend

Location

9.6/10

Staff

9.2/10

Paid Wi-Fi

7.7/10

Value for money

8.2/10

Pros

Excellent location

Friendly staff

Large bedroom

Delicious breakfast

Strong wifi

Cons

Slow elevators

Limited options

Rude check-in

Tiny beds

Scarlett from United Kingdom

Couple

king room terrace gran via view

3 nights in November 2025

Reviewed: February 13, 2026

9/10

tender memories in the heart

perfect location attentive staff friendly staff

The location was perfect. Everything felt so accessible. the staff was attentive and friendly, especially christina cordero, who helped us with everything. the hotel is clean, and i found the rooms very decent.

i found no pen or paper in the room. also, the room faces another building, so there's limited sunlight or privacy. it wasn't a big deal, but it's worth noting.

0 Helpful

John from United Kingdom

Couple

King Room Terrace Gran Via View

3 nights in November 2025

Reviewed: February 06, 2026

7/10