Mercure Sydney, Sydney ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

818-820 George Street, Sydney, Australia, 2000

Close to Darling Harbour dining

Great

8.4

8.5

/10

4.0

3.9

Loved by Mercure Sydney guests

Awesome lights
Excellent staff
Clean rooms
Superior service

"The rooftop indoor pool was great."

Den from Australia

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"As Accor Plus members we were so impressed with our 2 night stay here."

andrese002 from Australia

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"Best hotel because it is right beside the central station."

Gumersinda

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Accommodation

Mercure Sydney offers 517 newly refurbished rooms equipped with contemporary amenities. Many rooms provide views of the Sydney skyline, enhancing the experience of city living. Guests can choose Privilege Rooms for additional comforts such as bathrobes, slippers, and a capsule coffee machine.

Dining

Platform 818 Restaurant and Bar serves modern Australian cuisine and is recognized as one of the top dining spots within Sydney CBD. Guests can enjoy a breakfast buffet and an a la carte menu for lunch and dinner. Eve's Bar offers local craft beer and hearty dishes such as schnitzels and steaks.

Location

Situated just steps from Central Station, Mercure Sydney offers easy access to Sydney's popular attractions, including Darling Harbour and the Sydney Opera House. The hotel is near various dining and shopping precincts, enhancing convenience for guests. Its central location allows for quick travel to locations such as Bondi Beach and The Rocks.

Wellness

The hotel features a heated rooftop pool open daily, providing exceptional views of the city skyline. Guests can access a well-equipped fitness center and also take advantage of the sauna for relaxation. These facilities allow visitors to maintain their wellness routines during their stay.

Business Facilities

Mercure Sydney offers versatile meeting and event spaces, accommodating groups from 14 to 400 delegates. The event venues include state-of-the-art audio-visual equipment and natural light, creating an inviting setting for conferences. The hotel ensures that all meetings are carbon neutral and offers Mindful Meetings menu options.

Highlights

Location: Prime location near Central Station and Darling Harbour

Rooms: 517 contemporary accommodations with city views

Dining: Award-winning Platform 818 Restaurant and Bar

Wellness: Heated rooftop pool and fully-equipped fitness center

Business: Meeting rooms accommodating up to 400 guests

Events: Outdoor Terrace for private events with city views

“Mercure Sydney strikes me as a practical choice in the heart of the CBD, blending modern style with conveniences like 24-hour room service and close proximity to Central Station. I appreciate the thoughtfulness evident in their sustainability efforts and accessibility features; plus, the rooftop pool offers a welcome city escape. For business or leisure, it seems a reliable and well-placed option.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

Sports & FitnessTop Floor Fitness

The top floor had a clean gym, a dry sauna, and a small swimming pool for exercise and relaxation.

Kenji from Japan

Review on

DiningBreakfast Variety

The breakfast buffet included both hot and cold dishes. They kept everything topped up, so it was always fresh.

Rajesh from India

Review on

Room FeaturesCustomizable Lighting

I loved the customizable lighting in the room. It was easy to create a relaxing atmosphere after a long day.

Olivia from Canada

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Guest ParkingConvenient Parking

Parking was very convenient, with elevators going directly to the guest rooms. Made arrival and departure simple.

George from United States

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Select your room type

Mercure Sydney offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Two Double Beds City View

2 persons

305 sq. feet

2 Double beds

Shower

Heating

room details

Superior Queen Room City View

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Superior King Room City View

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Mercure Sydney offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Sun terrace
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Mercure Sydney offers a delightful array of dining options that celebrate local and international flavors, with a focus on fresh, sourced ingredients. Guests can indulge in a welcoming atmosphere at both venues-each with its own unique flair and charm, perfect for family gatherings or a relaxing evening out.

Platform 818

Modern Australian

Ambiance

Family-friendly, Modern

Key Offerings

Experience a modern take on classic Australian fare crafted from locally-sourced ingredients. Ideal for evening gatherings, guests can savor exquisite vegetarian, vegan, gluten-free, and dairy-free options.

Reservation

Yes

Dinner: Tuesday to Thursday 6 PM - 10 PM; Friday and Saturday 5 PM - 10 PM

Eve's Bar

American, British, Australian

Ambiance

Contemporary and inviting

Key Offerings

Offering a diverse menu featuring lunch and dinner with modern interpretations of classic dishes. The bar serves refreshing local beers from Sydney Brewery, perfect for a pre-theatre bite, just minutes away from the city's vibrant theatre scene.

Reservation

Lunch and Dinner: Daily from 12 PM - 9:30 PM

Mercure Sydney Location

818-820 George Street, Sydney, Australia, 2000

Map view

818-820 George Street, Sydney, Australia, 2000

City landmarks

Opera House

Sydney Opera House

2.0 mi

Aquarium

SEA LIFE Sydney Aquarium

1.2 mi

Park

Royal Botanic Gardens

1.6 mi

Landmark

Darling Harbour

1.1 mi

Garden

Chinese Garden of Friendship

3900 ft

Park

Hyde Park

1.1 mi

Museum

Powerhouse Museum

2700 ft

Landmark

Darling Harbour dining

3900 ft

Mall

Queen Victoria Building

5100 ft

Gallery

Art Gallery of New South Wales

1.3 mi

Museum

Australian National Maritime Museum

1.3 mi

Church

St Mary's Cathedral

1.2 mi

Public Building

Sydney Town Hall

4000 ft

Landmark

The Goods Line

2100 ft

Event hall

International Convention Centre Sydney

1.0 mi

Museum

Australian Museum

1.0 mi

Zoo

WILD LIFE Sydney Zoo

1.3 mi

Museum

Anzac Memorial

4600 ft

Museum

Hyde Park Barracks Museum

1.3 mi

Museum

Museum of Contemporary Art Australia

1.7 mi

Landmark

Sydney Tower Eye Observation Deck

1.1 mi

Landmark

Crown Street

4500 ft

Park

Tumbalong Park

3900 ft

Harbour

Cockle Bay Wharf

1.1 mi

Park

Belmore Park

2500 ft

Museum

Madame Tussauds Sydney

1.3 mi

Public Building

Victoria Barracks

1.5 mi

University

University of Sydney

1.4 mi

Nearby

Shopping Area

Central Park

1500 ft

Gallery

White Rabbit Gallery

1700 ft

Restaurants

Platform 818

300 ft

818 George Street

Khao Yum

100 ft

12-26 Regent St Chippendale

Mekong

700 ft

14 Kensington Street Chippendale

Gavroche Chippendale

600 ft

2-10 Kensington St Level 1

Kensington Street Social

600 ft

3 Kensington Street Chippendale

Eastside Bar & Grill

700 ft

2-10 Kensington Street First Floor

Olio Kensington Street

600 ft

The Old Rum Store L 2 2-10 Kensington St Chippendale

Holy Duck

700 ft

The Old Rum Store

Andiamo

800 ft

9 Kensington St

Viet

700 ft

185-211 Broadway

Explore Sydney

Explore Sydney Near Mercure

Darling Harbour

20 minutes' walk

A vibrant waterfront area featuring shops, restaurants, and attractions like the Australian National Maritime Museum.

SEA LIFE Sydney Aquarium

25 minutes' walk

Home to diverse marine life, this aquarium offers impressive exhibits and educational experiences for all ages.

Royal Botanic Gardens

30 minutes' walk

Beautiful gardens showcasing native flora, perfect for leisurely walks and picnics with stunning views of Sydney Harbour.

Sydney Opera House

35 minutes' walk

Iconic performing arts venue known for its stunning architecture and vibrant calendar of world-class performances.

Cycle Around the City

6 minutes' drive

Bike rentals available at various local shops for exploring Sydney's scenic routes and parks, ideal for adventurous souls.

Yoga in the Park

15 minutes' walk

Relaxing yoga sessions held at nearby parks, perfect for unwinding and connecting with nature amidst the city bustle.

Walking Tours

10 minutes' walk

Guided tours of historical sites and neighborhoods offer insights into Sydney's rich culture and vibrant history.

Khao Yum

1 minute' walk

Authentic Thai cuisine with a cozy atmosphere; try the signature Khao Soi for a delightful flavor experience.

Platform 818

1 minute' walk

Casual dining spot known for modern Australian dishes and a selection of local wines; reservations are recommended.

Kensington Street Social

3 minutes' walk

Trendy spot featuring shared plates and a vibrant atmosphere; look for seasonal specials using local ingredients.

White Rabbit Gallery

7 minutes' walk

Contemporary art gallery showcasing Chinese art and culture with rotating exhibitions and free admission.

Darling Harbour Nightlife

15 minutes' walk

Lively nightlife scene with various bars and venues hosting live music and events, great for all-age entertainment.

Getting around

City Centre

Sydney17 min · 4600 ft

Airports

Kingsford Smith Airport (SYD)12 min · 4.8 mi

Wollongong Airport (WOL)147 min · 60.9 mi

Train

Central Station Sydney6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 10 am

Guest Parking

Public parking is possible on site at AUD 45 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of AUD 35 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, Chamorro, Macedonian, Burmese, Swahili, Tamil, Thai, Tagalog / Filipino, Urdu, Vietnamese

Year renovated:

2008

Number of floors:

Number of rooms:

517

Reviews and Ratings

Feedback about Mercure Sydney from previous guests about their experience.

Review score

Based on 3188 verified reviews

8.1/10

Great

84%

Recommend

Breakfast

8.0/10

Cleanliness

8.6/10

Comfort

8.6/10

Facilities

8.4/10

Free Wi-Fi

8.4/10

Location

9.2/10

Paid Wi-Fi

8.0/10

Staff

8.9/10

Value for money

8.2/10

Pros

Helpful staff

Good location

Comfortable room

Late checkout

Cons

Slow lifts

Murky pool

Long wait

based on 5718 reviews

4/5

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Questions of the users

About Mercure Sydney

Is there convenient parking available at the hotel?

05 January 2024

Onsite parking is available for AUD $45.00 per night, providing easy access for guests.

Are laundry facilities accessible for guests during their stay?

12 February 2024

Yes, self-service laundry facilities are located on Level B1, along with in-house laundry options that typically return within 24 hours.

Is luggage storage an option if my arrival is before check-in time?

15 March 2024

Guests can store their luggage with the concierge prior to check-in, allowing for easy exploration of Sydney.

Is there a bond required at check-in?

20 April 2024

A bond of AUD $100 per booking is required at check-in to cover any incidental charges.

Are there spa and heated pool facilities available for guests?

25 May 2024

Currently, only the swimming pool is available, which is open from 6:00 AM to 10:00 PM. The pool will be closed for renovations from 01 August 2024 to 04 August 2024, and is expected to reopen on 05 August 2024.

Can you provide information about Wi-Fi availability in the hotel?

10 June 2024

Wi-Fi is available throughout the hotel, including guest rooms, with complimentary access provided to ALL - Accor Live Limitless members.

What hours are breakfast served for guests?

18 July 2024

Breakfast hours are Monday to Friday from 6:30 AM to 10:00 AM, and Saturdays and Sundays from 6:30 AM to 10:30 AM.

How far is the hotel from the international cruise terminal?

19 August 2024

The hotel is approximately 1.6 kilometers from the international cruise terminal, easily accessible by a short train ride.

Is it possible to request interconnecting rooms for families?

22 September 2024

Interconnecting rooms are available based on hotel occupancy, and should be requested at the time of booking for a family-friendly arrangement.

Does the hotel offer dining options on-site?

14 October 2024

The hotel's on-site restaurant, Platform 818, offers award-winning Modern Australian cuisine in a relaxed setting, making it a great dining choice for guests.