Is there an airport shuttle service available from JNB to the hotel?
20 January 2024
A shuttle service is available at a cost of R750 for a single trip. 75 photos
Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch, Johannesburg
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Key details
About the Hotel
22 Whiteley Road, Melrose Arch Precinct, Johannesburg, 8000,
- Near James & Ethel Gray Park
Great
8.8
4.3
4.5
4-star contemporary hotel with vibrant dining and nightlife in Johannesburg
Amenities
The hotel offers a full-service restaurant, 24-hour room service, and an
Rooms
The accommodation includes
Location
Situated in the bustling
Dining
The hotel's restaurant serves a variety of local and international cuisine throughout the day. Guests can unwind at the bar, which provides
Entertainment
The hotel's lounge area features regular
Highlights
Location: Steps away from retail shops and restaurants
Rooms: 197 rooms and suites with luxurious bedding
Dining: Restaurant serving local and international cuisine
Entertainment: Lounge area with regular live music
“Protea Hotel Fire & Ice! in Melrose Arch distinguishes itself with vibrant decor and a lively bar scene, appealing to those seeking a trendy Johannesburg experience; its location in a secure area adds peace of mind. While some have raised concerns regarding payment flexibility and security protocols, the hotel generally offers a comfortable stay with attentive service. It's a solid choice for travelers who prioritize style and location.”
Select your room type
Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Guest room 1 King Bed2 persons29 sq. feet1 King-size bedAir conditioningShowerroom details
- Guest room 2 Twin or Single Beds2 persons29 sq. feet2 Single bedsAir conditioningShowerroom details
- Deluxe Guest Room 1 King Bed2 persons29 sq. feet1 King-size bedAir conditioningCoffee machineroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Public parking is possible on site at true.
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, delight in a culinary landscape where African and international cuisines blend seamlessly. The hotel's vibrant onsite restaurant beckons with a modern ambiance, ideal for guests seeking a unique dining experience infused with local flavors.
Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch Location
22 Whiteley Road, Melrose Arch Precinct, Johannesburg, 8000,
Explore Johannesburg
Explore Melrose Arch
Bidvest Wanderers Stadium
10 minutes' walk
Home to cricket matches, the stadium offers thrilling sports events and a vibrant atmosphere.
Nelson Mandela Foundation
25 minutes' walk
A center dedicated to the legacy of Nelson Mandela, featuring exhibitions and guided tours about his life.
MalaMala Game Reserve
15 minutes' walk
A renowned safari destination; perfect for wildlife enthusiasts seeking a transformative African adventure.
James & Ethel Gray Park
18 minutes' walk
A beautiful park with lush gardens and a serene lake, ideal for leisurely strolls and family picnics.
Acrobranch Melrose
18 minutes' walk
An adventure park featuring zip lines and obstacle courses, perfect for thrill-seekers of all ages.
Spa Facilities
5 minutes' drive
Relaxation options nearby include spa treatments and wellness services, ideal for rejuvenating after your travels.
Rodizio Brazilian Grill & Tapas
2 minutes' walk
A vibrant Brazilian eatery offering grilled meats and a relaxed atmosphere; reservations recommended.
Mezepoli Meze and Wine Bar
3 minutes' walk
This Mediterranean gem features mezze platters and a refined wine selection, ideal for a romantic dinner.
The Grind Coffee Company
1 minute' walk
A cozy café known for specialty coffee and light bites, perfect for a casual morning or afternoon treat.
Acoustic Live Music Venue
5 minutes' drive
This laid-back venue hosts live music nights, creating a lively atmosphere for a fun evening out.
Theaters of Sandton
6 minutes' drive
Catch the latest films at nearby cinemas or enjoy live performances in a dynamic, entertaining setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served and charges are applicable.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
197
Former name
Protea Hotel Fire & Ice! Melrose Arch
Reviews and Ratings
Feedback about Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch from previous guests about their experience.
Show moreShow less
Pros
Comfortable room
Breakfast variety
Engaging staff
Outdoor pool
Cons
Mouldy smell
Unprofessional attitude
Overpriced hotel
Guest reviewsbased on 1175 reviews
Tom from United Kingdom
Single
Guest room 1 King Bed
3 nights in November 2025
|
Reviewed: January 15, 2026
6/10
I was a little disappointed with a couple of things. the shower drain was blocked with hair. That was not pleasant. i needed to get to my site early the next morning, and that delay was really stressful.
0 Helpful
Philip from United States
Single
guest room 2 twin or single beds
3 nights in November 2025
|
Reviewed: December 23, 2025
6/10
mixed feelings here
unhelpful staff disinterested staff
The location was okay. Nothing to write home about, but acceptable.
The staff at the front desk seemed pretty unhelpful. They seemed disinterested and didn't acknowledge me when i approached. i felt quite unwelcome because of this behaviour.
0 Helpful
isabella from italy
Business traveller
guest room 2 twin or single beds
4 nights in November 2025
|
Reviewed: November 18, 2025
9/10
efficient staff clean hotel multiple options
the staff were very efficient. i found the hotel to be very clean. breakfast had many options i have not encountered before. i found many shops and restaurants nearby
the rooms felt a little tiny and not quite at the level of a true five-star hotel.
0 Helpful
Show more reviews
Questions of the users
About Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch
Can I check in at 12pm tomorrow?
14 February 2024
Early check-in at 12pm is generally possible, but it's best to confirm on the day. Are Nespresso machines provided in guest rooms?
28 March 2024
Guest rooms do not include Nespresso machines, but there are coffee and tea facilities available. Are bathrobes available in the rooms?
15 April 2024
Bathrobes can be provided upon request. Is it possible to request an extra bed for children?
10 May 2024
Extra beds can be requested, but the room size may limit availability. What is the cost of a round-trip airport shuttle from O R Tambo?
22 June 2024
A return airport shuttle costs R1500. Does the hotel feature a sauna or similar amenities?
19 July 2024
There is no sauna available, but a lovely swimming pool is offered for guests. Are there refrigerators in the hotel rooms?
30 August 2024
All rooms are equipped with refrigerators for guest convenience. Does the hotel have interleading rooms for families?
11 September 2024
Interleading rooms are available for families or groups traveling together. Are there any tours available through the hotel?
3 October 2024
Various tours, including city tours and wildlife experiences, can be arranged via the concierge desk. Is breakfast included in the stay, and what type is served?
25 November 2024
A full English breakfast buffet is served to guests. Is the swimming pool currently open and is it heated?
7 December 2024
The swimming pool is open, but it is not heated.Next best alternative
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