Is there parking available for guests, and is there a fee associated with it?
12 January 2024
Parking permits for on-street parking are available for £2.20 per day, subject to availability. These permits allow parking until 11:00 AM the next day.
75 photos
Citrus Hotel Eastbourne By Compass Hospitality, Eastbourne
50US$
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Key details
About the Hotel
King Edward Parade,
Eastbourne,
United Kingdom,
BN21 4EB,
East Sussex
- Near the beach
Very good
7.0
2.5
3.6
Loved by Citrus Hotel Eastbourne By Compass Hospitality guests
"The family studio rooms are huge, with a full sized table to eat at, and mini kitchenette, so are ideal if you don't want to eat out every meal."
"We had a sea view room, good size, plenty of room, very quiet, two showers was handy, small walk in wardrobe was handy, three chairs, small table."
"The hotel is across the road from the beach and a short walk to the town centre we had a lovely stay and will definitely be returning"
3-star coastal retreat with stunning sea views
Location
Citrus Hotel Eastbourne sits along King Edward's Parade, providing breathtaking views of the English Channel. The hotel is a quick walk from the iconic Eastbourne Pier and minutes from Beachy Head, renowned for its striking cliffs. This prime location allows guests to easily explore Eastbourne's charming seaside attractions.
Rooms
The hotel offers
Dining
Guests at Citrus Hotel Eastbourne can start the day with a complimentary continental breakfast served each morning. The breakfast room features selections tailored for various dietary requirements and allergen concerns. This thoughtful approach to dining sets a welcoming tone for the guests' seaside adventure.
Pet-Friendly Amenities
Citrus Hotel Eastbourne is a pet-friendly establishment, welcoming dogs of all sizes for a nominal charge. Guests can enjoy walks along the scenic coastline with their four-legged companions. The hotel's staff is ready to assist with recommendations for local pet-friendly activities.
Entertainment
The
Highlights
Location: views of the English Channel
Rooms: deluxe sea view suite
Dining: complimentary continental breakfast
Pet-Friendly: special welcome packs for dogs
Entertainment: recreation area with pool table
“The location near Eastbourne's main attractions is a definite plus, as are the sea views from some rooms. While spacious family studios with kitchenettes are a practical option for larger groups, some areas require attention. This property has potential, particularly for those traveling with pets.”
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Select your room type
Citrus Hotel Eastbourne By Compass Hospitality offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
110 sq. feet
1 Single bed
room details
Standard Double Room
2 persons
120 sq. feet
1 Double bed
room details
24-Hour Double Room
2 persons
120 sq. feet
1 Double bed
room details
Standard Twin Room
2 persons
140 sq. feet
2 Single beds
room details
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Facilities
Citrus Hotel Eastbourne By Compass Hospitality offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Off-site car park
- Handicap parking
- 24-hour reception
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Pet amenities available
- Welcome drink
Dining
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Spa & Leisure
- Beach access
Room features
- Heating
Bathroom
- Free toiletries
Show more
Citrus Hotel Eastbourne By Compass Hospitality Location
King Edward Parade,
Eastbourne,
United Kingdom,
BN21 4EB,
East Sussex
Map view
King Edward Parade,
Eastbourne,
United Kingdom,
BN21 4EB,
East Sussex
City landmarks
Harbour
Eastbourne Pier
3000 ft
Gallery
Towner Art Gallery
2100 ft
Museum
The Story of Eastbourne
2300 ft
Gallery
Henry Paddon Contemporary Art
2300 ft
Park
Carpet Gardens
2700 ft
Gallery
Art at the da Vinci
3200 ft
Museum
Eastbourne Redoubt
1.4
mi
Landmark
At The Makery
3300 ft
Mall
The Beacon
2900 ft
Park
Princes Park
3200 ft
Church
Christ Church
1.0
mi
Landmark
Grange Gardens
2100 ft
Church
Parish Church of St Saviour & St Peter
2400 ft
Landmark
Eastbourne Airbourne Airshow
2500 ft
Gallery
Devonshire Collective
2800 ft
Landmark
Meads
4600 ft
Landmark
Italian Gardens
4200 ft
Landmark
Helen Garden
4700 ft
Park
Gildredge Park
5300 ft
Garden
Motcombe Gardens
1.5
mi
Landmark
Holywell
1.1
mi
Landmark
Manor Gardens
1.0
mi
Nearby
Museum
Eastbourne Lifeboat Museum
1600 ft
20 Cornfield Terrace
Museum of Shops
2000 ft
Museum
The Eastbourne Heritage Centre
800 ft
Tower
Wish Tower
1200 ft
Event hall
Devonshire Park Conference Centre
600 ft
Gallery
Nigel Greaves Gallery
1700 ft
Gallery
Emma Mason Gallery
1700 ft
Western Lawns,
8th Duke of Devonshire
1400 ft
Restaurants
Simply Patisserie
2300 ft
112 South Street
Coffee & Carrot
2200 ft
42 Cornfield Road
Vickery's Coffee House
2600 ft
234 Terminus Road
Rumours Cafe
2800 ft
214 Terminus Road
Duke of Devonshire
3200 ft
155 Terminus Road
Notarianni Bros
2900 ft
201-203 Terminus Road
The Village Fish & Chips
2900 ft
197 Terminus Road
Explore Eastbourne
Explore Eastbourne
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Public parking is possible on site.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of GBP9 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Danish, Polish, Greek, Afrikaans
Year renovated:
2008
Number of floors:
5
Number of rooms:
50
Former name
Big Sleep Hotel Eastbourne
Reviews and Ratings
Feedback about Citrus Hotel Eastbourne By Compass Hospitality from previous guests about their experience.
Show moreShow less
Pros
Helpful staff
Excellent location
Comfortable beds
Cons
Unsatisfactory housekeeping
Poor condition lift
Guest reviewsbased on 534 reviews
henry from united kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed: January 21, 2026
8.5/10
seaside stay
spacious roombig bed
i was greeted well upon arrival. the room was very spacious, offering a big bed. i found the location convenient, near the seafront. everything was in good order for my short stay.
Location
9/10
the hotel is across the street from the beach and promenade. it is a short walk from the hotel to the town centre. its position offers great access to many nearby points of interest.
Facilities
8/10
the hotel has continental breakfast options available to guests. these options include pastries, fruits, yoghurts, cereals, and scrambled eggs. there are also boiled eggs, beans, tomatoes, toast, and jams available at breakfast.
Rooms
8/10
the room was spacious, with a comfortable bed and ample storage. it was adequately furnished for a short stay. attention to detail from cleaning staff could improve the already adequate cleanliness.
Dining
9/10
the continental breakfast featured a selection of fruits and yoghurts. it had a selection of cereals plus scrambled and boiled eggs. beans, tomatoes, toast and jams were available and all items tasted fresh.
0 Helpful
|
Jacob from United States
Family with children
Standard Single Room
3 nights in November 2025
|
Reviewed: November 30, 2025
7/10
helpful staffcomfortable bedspool tablejaded hotellimited storagemissing hooks
The staff was helpful and very informative. my two boys used the pool table. It was a bonus. the beds were comfortable, and food choices were nearby. the location was right next to the beach, and that was great.
i found the hotel to be a bit jaded. my single room lacked storage space, even for hangers. for a short stay, it was ok, but longer stays might have been a problem. there were no hooks at all.
0 Helpful
Riley from Australia
Single
Standard Single Room
3 nights in August 2025
|
Reviewed: October 27, 2025
8.4/10
Good Spot Near the Beach
helpful staffconvenient locationsingle roomfriendly reception
i found staff very helpful. the location was very convenient for the congress theatre, i saw it from the hotel, reassuring when i walked back alone at night. my single room was fine and it even had a bath with shower. reception was friendly too.
the hotel needs some tlc, but it was alright for the price i pay.
Rooms
8/10
the room included a television. a bath with a shower was also there. basic toiletries were provided next to the sink. the room size was sufficient for one guest.
Location
9/10
the hotel is positioned opposite the beach and the promenade. the hotel is also within walking distance to the town centre. it was reassuring to see the congress theatre from the hotel when i was walking back at night.
Service
9/10
reception were friendly and they were able to get my room ready early. they let me check in before the event i attended. this was helpful as it allowed me to freshen up.
Dining
8/10
i did not have breakfast as i had an early start. there is a sea view restaurant, i noticed. other guests said the continental breakfast was adequate, according to other reviews.
Facilities
8/10
the hotel had a lift to access upper floors. i heard the lift was repaired recently. the congress theatre was located nearby the hotel. i walked there at night.
0 Helpful
|
Emily from Canada
Family with children
Family Room Side Sea View
3 nights in August 2025
|
Reviewed: October 11, 2025
9.0/10
roomy family stay
roomy studiobreakfast choicefriendly staffmissing safe
the family studio was roomy and suitable for our needs. the room provided all necessities. breakfast offered many choices, including a coffee machine, juices, cereals, fruit, toast, jams, and mini pastries. reception staff were friendly and helpful.
the room lacked a fridge and a safe.
Dining
9/10
A continental breakfast featured a coffee machine, juice, water, cereals, fruit, bread for toasting, jams and spreads, and mini danish pastries. It all provided ample options. I was very satisfied.
Service
10/10
Reception staff were friendly and accommodated all our needs. I found them a credit to the hotel. Their assistance was greatly appreciated.
Facilities
8/10
The hotel offers a breakfast area stocked with adequate supplies. The elevator operated efficiently, and the parking permit allowed for convenient parking on the road opposite and next to the hotel.
Rooms
9/10
The family studio had plenty of space. It included a bath with a shower. Temperature regulation was easy. Fresh towels and toiletries were provided. It was great for my group.
0 Helpful
|
Questions of the users
About Citrus Hotel Eastbourne By Compass Hospitality
Is there any type of swimming pool available at the hotel?
15 February 2024
The hotel does not have a swimming pool, but the beautiful ocean beach is just a short walk away.
Is there an elevator in the hotel for guests with mobility needs?
4 March 2024
An elevator is available, giving access to all floors. However, there are steps from the entrance to the reception that may pose challenges for those in electric wheelchairs.
Are pets allowed in the hotel, and what are the restrictions if any?
20 April 2024
The hotel is pet-friendly with a fee of £20 per night. Pets are allowed in most areas except the breakfast hall.
What are the breakfast service hours during the weekend?
22 May 2024
Breakfast is served on weekends from 8:00 AM to 10:30 AM.
Can parking be arranged for early arrivals before check-in?
10 June 2024
Parking can be arranged with a voucher for the day of arrival until 11:00 AM the next day, based on availability.
When is the best season to enjoy beach activities near the hotel?
15 July 2024
The ideal months for beach weather in Eastbourne are typically June, July, and August.
Is luggage storage available for guests before check-in or after check-out?
25 August 2024
Luggage storage can be accommodated free of charge, allowing guests to explore the area without the burden of their bags.
Are there family-friendly dining and shopping options nearby?
1 September 2024
Yes, there are various shops, restaurants, and child-friendly venues within walking distance along the seafront.
What is the policy regarding late check-out requests?
15 October 2024
Late check-out can be requested for a nominal fee of £10.Next best alternative
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