Hotel Sandakan Sandakan | Town Center Stay from $40

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Key details

About the Hotel

Block 83 , 4Th Avenue, Town Centre, Sandakan, Malaysia, 90000

Near the Sandakan Harbour

Very good

7.8

7.1

/10

5.0

3.8

Loved by Hotel Sandakan guests

Spacious rooms
Comfortable bed
City view
Smooth check-in
Friendly staff
Good facilities

"Room is big enough, can fit 2xadults and 2xkids. Facilities complete. Bed confortable."

Noktahcomma from Malaysia

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"Main dishes were self service and accompanying noodle dishes were cooked to your specifications."

tazzat7 from United Kingdom

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"You can be walking into another world in Sandakan and Hotel Sandakan is a sanctuary amongst it."

Jessica

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3-star centrally-located business hotel in Sandakan

Rooms

Hotel Sandakan offers 105 furnished rooms, including 14 suites. Each room comes with a window and a private bathroom. The Selingan Executive Suite spans an average area of 41.94m², accommodating up to 2 adults and 1 child.

Meeting Spaces

The hotel hosts various meeting options including the Palm Cafe Board Room. The Selingan Room is suitable for seminars and business discussions. The Palm Garden Private Room offers an exclusive setting for special gatherings.

Dining Options

Hotel Sandakan provides dining at the on-site Palm Cafe. Guests can enjoy local and international cuisine prepared with fresh ingredients. The Palm Garden offers a serene ambiance for dining experiences.

Location

The hotel is strategically located at the Town Centre of Sandakan. It is a 20-minute drive from the airport and within walking distance to the business district. Nearby attractions include the central market and a new shopping mall.

Family Accommodations

The hotel provides family-friendly room options like the Selingan Deluxe Family room, accommodating up to 2 adults and 1 child. Guests can also take advantage of spacious areas in the family suites. Proximity to local attractions enhances family outings.

Highlights

Location: 20 minutes drive from the airport

Rooms: 105 furnished rooms including 14 suites

Meeting Spaces: Palm Cafe Board Room and Selingan Room

Dining: On-site Palm Cafe

“I found this a conveniently situated choice for Sandakan, within an easy walk of the town center and harbor. While the decor may show its age, the air-conditioned rooms seemed comfortable and clean enough. The diligence of the security staff in managing parking stood out to me.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.7/10Review score

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Highlights from guests

DiningTasty Lunch

The lunch buffet had great variety. Noodle dishes were cooked to order. Fresh fruit and salads were available.

Charlie from Canada

Review on

Room FeaturesSpacious comfort

The room was big and clean with a comfortable bed. The air conditioning worked very well to keep things cool.

Alice from United Kingdom

Review on

BedroomComfy King

The king bed was very comfortable. I had a good sleep! The size of the room was huge and a little dated.

Omar from Saudi Arabia

Review on

BathroomGreat Pressure

Water pressure in the bathroom was excellent. The bidet instead of a water spray was a bonus!

Naomi from Australia

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Select your room type

Hotel Sandakan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

2 persons

270 sq. feet

2 Single beds

Shower

Air conditioning

room details

Standard Single Room

2 persons

195 sq. feet

1 Single bed

Shower

Air conditioning

room details

Junior Suite King

2 persons

420 sq. feet

1 King-size bed

Shower

Bathtub

room details

Deluxe Family Room

2 persons

270 sq. feet

2 King Size Beds

Shower

Air conditioning

room details

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Facilities

Hotel Sandakan offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Packed lunches

Business

Meeting/ Banquet facilities

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

Hotel Sandakan offers a delightful culinary experience with two vibrant onsite dining venues, showcasing an array of local and regional flavors. Guests can indulge in the warmth of Malaysian and Chinese cuisines, all within a welcoming atmosphere that perfectly complements the beauty of the surroundings.

Palm Cafe

Chinese, Malaysian, Local

Ambiance

Casual and inviting, perfect for families and friends.

Key Offerings

Enjoy a diverse menu featuring local favorites and staple dishes, ideal for breakfast, lunch, or dinner while basking in the cheerful atmosphere.

Reservation

not needed

07:00 - 21:30 daily

Palm Garden Chinese Restaurant

Cantonese, Chinese

Ambiance

Cozy and family-friendly atmosphere, suitable for casual dining experiences.

Key Offerings

Savor traditional Cantonese dishes crafted with care, available for leisurely breakfasts and lunches in a relaxed setting.

Reservation

not needed

07:30 - 13:30 daily

Hotel Sandakan Location

Block 83 , 4Th Avenue, Town Centre, Sandakan, Malaysia, 90000

Map view

Block 83 , 4Th Avenue, Town Centre, Sandakan, Malaysia, 90000

City landmarks

Museum

Agnes Newton Keith Home

2600 ft

Church

The Parish of St Michael and All Angels

3600 ft

Church

St. Mary's Cathedral

3400 ft

Landmark

Three Saint Temple

3600 ft

Landmark

Goddess of Mercy Temple

3600 ft

Landmark

Bao Gong Temple

1.4 mi

Landmark

Kg Pukat Fisherman Village

1.7 mi

Pagoda

Puu Jih Shih Buddhist Temple

2.2 mi

Landmark

Pasir Putih Beach

2.4 mi

Island

Pulau Berhala

2.8 mi

Nearby

Jalan Pryer

Sandakan Central Market

1700 ft

Cemetery

Japanese Cemetery

1300 ft

Pusat Bandar Sandakan

Sandakan Heritage Museum

800 ft

Island

Lankayan island

1300 ft

Park

Sandakan Rainforest Park

1300 ft

Mosque

Masjid Jamek As Sheikh Hasbullah At Tohiri

1300 ft

Pusat Bandar Sandakan

Tourist Information Centre

1300 ft

Pusat Bandar Sandakan

Sandakan Liberation Monument

1300 ft

Sandakan Harbour Square,

Sandakan Harbou

1300 ft

Island

Turtle Island Park

1300 ft

Restaurants

KFC

1300 ft

Lot 21 & 22

San Da Gen Kopitiam

1500 ft

Jalan Pelabuhan Lama Bandar Sandakan

Harbour Garden Cafe

1300 ft

Ground Floor Lot 109 Block HS 11 Sandakan Harbour Square

Selera Sri Keniogan

1300 ft

Lot53

Buhari Curry House

1100 ft

Lot 42

Fat Cat V

1800 ft

21 Lebuh Tiga

Explore Sandakan

Local Highlights

Sandakan Heritage Museum

3 minutes walking

Museum showcasing local history and culture with fascinating exhibits about Sandakan's past.

Japanese Cemetery

5 minutes walking

Historical cemetery offering a glimpse into the lives of Japanese settlers, set in a peaceful location.

Agnes Newton Keith Home

10 minutes walking

House museum dedicated to the American author; it features antique furnishings and scenic gardens.

Sandakan Central Market

7 minutes walking

Vibrant market filled with local goods, fresh produce, and authentic Malaysian street food.

Sandakan Rainforest Park

5 minutes walking

Nature park with walking trails and diverse flora and fauna, perfect for hiking enthusiasts.

Lankayan Island Snorkeling

5 minutes driving

Excursion to snorkel in rich marine biodiversity; tours available for an unforgettable underwater experience.

Wellness Spa Retreat

5 minutes driving

Spa offering relaxation with treatments and massages; ideal for those needing rejuvenation.

Harbour Bistro Cafe

7 minutes walking

Cozy café serving local and western dishes; try the seafood pasta while enjoying harbor views.

San Da Gen Kopitiam

6 minutes walking

Local café famous for its traditional Malaysian breakfast; known for kaya toast and kopi.

My Harbour Restaurant

7 minutes walking

Casual dining with a menu featuring fresh seafood and Asian specialties; family-friendly atmosphere.

Sandakan Theatre

5 minutes driving

Local theater hosting regular screenings and live performances; offers a charming cultural experience.

Jazz Bar Nightlife Spot

10 minutes driving

Lively bar featuring live jazz performances; popular with both locals and tourists looking for evening fun.

Getting around

City Centre

Sandakan3 min · 700 ft

Airports

Sandakan (SDK)21 min · 8.5 mi

Lahad Datu (LDU)261 min · 107.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 05:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs MYR 25 per person per day.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Sandakan from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Sandakan is frequently praised for its excellent location, placing guests within easy walking distance of the waterfront restaurants and the central market. Many guests appreciate the spacious and clean rooms, some of which offer comfortable beds and city views from higher floors; plus, complimentary breakfasts are a highlight for many. Some guests have noted that the neighborhood isn't the most appealing, but the hotel's proximity to key attractions and the value for money it offers often outweigh this for visitors.

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Review score

Based on 364 verified reviews

7.5/10

Very good

76%

Recommend

Staff

8.8/10

Location

8.7/10

Paid Wi-Fi

6.5/10

Facilities

7.5/10

Pros

Clean rooms

Friendly staff

Good value

City views

Waterfront proximity

Cons

Outdated facilities

Noisy lift

Yellowish water

Mike from United Kingdom

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed: February 07, 2026

9/10

Convenient Location with Attentive Staff

early breakfastfriendly staffcentral location

The staff exhibited friendliness, a quality I value. I appreciated the early breakfast service that started at 0630. It was convenient for my transport arrangements. Proximity to the steps leading to the hilltop tea house was also a plus.

The room lacked a refrigerator, slightly inconvenient.

Location

9/10

The hotel is located close to the city centre, near shops and various eateries. It's also near the Sandakan Heritage Trail starting point, conveniently located next to the hotel. A short walk leads to the harbor, Central Market, and shopping centers.

0 Helpful

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peter from united kingdom

Single

deluxe double or twin room

3 nights in November 2025

Reviewed: February 01, 2026

5/10

mixed feelings about my stay

unresponsive staffoutdated condition

i found the room to be somewhat outdated. it lacked essential amenities such as a mini fridge, a major inconvenience. the front desk staff seemed unresponsive, especially during the night hours, which forced me to go downstairs for assistance. the condition of the hotel, in general, requires an upgrade.

0 Helpful

Jonathan from United Kingdom

Single

Deluxe Double or Twin Room

2 nights in November 2025

Reviewed: January 22, 2026

9.0/10

A brief respite

taxi arrangementspacious roomdelicious dinnervaried breakfast

The staff arranged a taxi promptly for my trip to the orangutan rehabilitation center. I appreciated this service. The room WAS large, providing ample space for relaxation after a long day. I found the pasta seafood dinner in the restaurant quite delicious, a good culinary experience. Breakfast offered a good variety, I enjoyed the different items served each day.

The bed felt somewhat firm, though I still managed to sleep relatively well .

Dining

9/10

The hotel features two restaurants and offers high food quality. I was very impressed. A breakfast buffet provides good options with a nice selection of dishes, allowing me to start the day with a satisfying meal.

Location

9/10

The hotel enjoys a location just a short five-minute walk to the waterfront, ensuring i could easily access the scenic area. It is excellently situated for tourists to explore local attractions, i did love how close it was.

Service

10/10

Staff members were both attentive. They addressed all my needs promptly. I found their service to be really good, contributing to a positive and relaxing hotel experience, A LOT!

Rooms

8/10

My room was large with a sizable bathroom, very convenient. I found the room to be an ideal space for unwinding and relaxation after exploring the town. I had A good time.

0 Helpful

kevin from canada

Family with children

deluxe family room

3 nights in November 2025

Reviewed: December 18, 2025

8.5/10

convenient stay near everything

large roomcomfortable bedshelpful staffyellow water

i appreciated the large room. the beds were quite comfortable. the breakfast was good, with enough options to choose from. the staff were all polite and helpful (they even gave me directions!).

the water coming from the taps had a slight yellow tint and a peculiar smell. i understand they were updating the water systems. i hope it is fixed soon.

Facilities

8/10

The hotel provides parking, though spaces are limited. i noticed a restaurant on-site that serves local and european cuisine. The breakfast buffet has a decent range. the rooms include kettles and complimentary water bottles.

Location

9/10

the hotel is near the sandakan heritage trail. it's also quite close to the central market and harbor (about a 5-minute walk). the location worked well for seeing everything i wanted.

0 Helpful

Antonio from Spain

Family with children

deluxe double or twin room

4 nights in November 2025

Reviewed: December 08, 2025

9.0/10

convenient stay close to everything

polite staffgood selectionperfect locationmissing fridge

the staff were very polite! breakfast had a good selection with changes each day. the location was perfect with easy access to the waterfront restaurants and central market. the room was clean and quite spacious.

i found there was no fridge in my room, inconvenient for keeping drinks cold.

Rooms

9/10

the beautiful double or twin room provided a clean and spacious environment. the bed was comfortable. the bathroom included a very good set of amenities for a pleasant stay.

Facilities

8/10

the hotel offers easy access to the heritage trail, which begins right next to the building. i appreciate the convenient access to nearby shops and attractions. the personnel were very friendly and accommodating.

Dining

9/10

breakfast was buffet style with a decent variety. the hotel restaurant also serves lunch. many guests enjoy this hotel's lunch buffet, which costs 40rm per person, the food was AMAZING!!!

Location

10/10

this place is conveniently located within walking distance to the city center. it is also near the harbor mall. the area is close to several restaurants offering diverse dining options.

0 Helpful

Mea from Italy

Couple

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed: November 23, 2025

9.2/10

Central Gem, A good stay in a prime location

efficient staffconvenient locationuseful lifteasy walk

The desk staff demonstrated efficiency. The hotel's location is really convenient. It is an easy walk to the central market and waterfront restaurants. There is a lift available, VERY useful for upper floors.

The selection at breakfast, while good, had limited options .

Dining

9/10

Breakfast includes tasty coffee and a selection of local fruits like watermelon and papaya. The hotel has two restaurants offering varied options. The restaurant menu features both local and european dishes (a culinary journey!).

Facilities

9/10

The hotel provides luggage storage after check-out. Wi-Fi worked perfectly throughout the hotel. There is a lift. A security person takes care of our car, for our peace of mind.

Location

10/10

The hotel is located in the city center. It is a short walk to the waterfront and the heritage trail. The location is convenient for exploring the city. The hotel is near Sim Sim Water Village, Agnes Keith House and St Michael's Church.

Rooms

8/10

The room had working air conditioning, very effective. The room included free small bottles of water daily. White sheets and towels are available. The bathroom was spacious. The room had a nice view of the city.

Service

10/10

The staff are attentive. They allowed earlier check-in and late check-out. Staff are friendly and helpful. The staff are really good (they are ready to assist you at any time!).

0 Helpful

Antonio from Spain

Family with children

deluxe family room

3 nights in June 2025

Reviewed: July 22, 2025

8/10

solid experience

spacious roombreakfast choicescentral location

the room was spacious. breakfast offered many choices and the staff were helpful. the location is central and convenient for exploring the area.

0 Helpful

Questions of the users

About Hotel Sandakan

Which types of rooms at Hotel Sandakan offer a sea view?

10 May 2025

The Executive Suite, Junior Suite, and Deluxe Rooms located on the 7th and 8th floors provide stunning sea views.

Are windows available in all the rooms at this hotel?

15 January 2025

Yes, all hotel rooms come equipped with windows to allow natural light.

Is breakfast included in the room rate, and what options are available?

20 March 2025

Breakfast can be included based on your booking choice. It may be served as a set menu or buffet, depending on the number of guests in-house.

If I use insulin during my stay, where can I store it?

25 April 2025

A mini fridge is available to store insulin. It's recommended to request it in advance to ensure availability.

Are there connecting rooms available for families or groups?

5 February 2025

Connecting rooms are available for certain categories and lower floors, subject to availability.

What is the best way to get from the nearest airport to the hotel?

30 June 2025

The safest option is to take an airport taxi, which can be found in designated areas at the airport.

Are guests allowed during MCO restrictions?

12 August 2025

Yes, guests are allowed, but valid documentation from relevant authorities and a swab test report are required for those traveling from other states.

Is there a refrigerator available in the guest rooms?

18 September 2025

Refrigerators are available in select rooms and can be requested at check-in.

Is halal food available at the hotel?

22 November 2024

Yes, halal food is provided at the restaurant located on the Ground Floor.

What time do breakfast services start?

9 July 2025

Breakfast is served from 6:30 AM to 10:30 AM.

Does the hotel offer secure parking for guests?

28 December 2024

Yes, the hotel provides secure parking monitored by security personnel; however, spaces are limited and available on a first-come, first-served basis.

Can a Deluxe Family Room accommodate four guests?

17 October 2025

Yes, the Deluxe Family Room can comfortably accommodate up to four guests, but the rate remains the same regardless of the number of occupants.