Jeanne Hotel, Cao Bang ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

99 Kim Dong, Hop Giang, Cao Bang, Vietnam

Close to the city center

Perfect

9.1

9.4

/10

4.0

Loved by Jeanne Hotel guests

Friendly staff
Clean rooms
Good location
Comfortable beds
Fast laundry service

"Every weekend they close the streets down in front of the hotel and make it a walking street only."

Tammie from United States

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"Also, since we were going to Ban Gioc, we needed to take a bus and luckily the bus stop was right in front of their hotel!"

Susan from United States

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"The room and bathroom were clean and top quality - best I've found in Vietnam."

Jesse

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Rooms

Jeanne Hotel offers a range of accommodations, including double rooms with street views, VIP rooms with modern amenities, and single rooms overlooking the river. The double rooms come equipped with two beds and balcony access for families. High-speed Wi-Fi and LED TVs are available in each room type, providing a comfortable stay.

Location

Situated on Kim Đồng Street, Jeanne Hotel is conveniently located just four minutes by taxi from the intercity bus station and three minutes from the city center square. A short two-hour journey takes guests to the breathtaking Thác Bản Giốc waterfall. This central location streamlines sightseeing, shopping, and business activities.

Dining

The hotel provides quality dining options, focusing on the local flavors of Cao Bang. Guests can enjoy meals within a comfortable setting that showcases the region's culinary heritage. Room service is available for a convenient dining experience.

Services

Jeanne Hotel emphasizes a commitment to five-star service with a dedicated and friendly staff. Guests receive attentive support from check-in to check-out, enhancing their overall experience. The hotel also participates in social activities, contributing to the local community.

Facilities

Constructed in 2015, Jeanne Hotel combines modern facilities with comfort, aiming to meet international standards. It provides well-equipped rooms that cater to various guest needs. The property offers a balance of leisure and convenience within the city.

Highlights

Location: 4 min taxi to intercity bus station .

Rooms: Double and VIP rooms with balconies .

Dining: Local culinary offerings .

Services: Dedicated and friendly staff .

“The quality of the rooms and bathrooms struck me as exceptional, indeed the best seen in Vietnam so far; however, what stood out most was the genuine hospitality. The host's helpfulness in arranging transportation, securing better prices than alternatives, left a lasting positive impression. I believe this property is a standout choice in Cao Bang.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Room FeaturesSimply spotless

The room was super clean and had everything I needed. The bed was really soft and comfortable for a great night's sleep.

Olivia from Australia

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BathroomTop Quality

The bathroom was sparkling clean and the shower had hot water. The towels were super clean and fresh.

Kenji from Japan

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Guest ParkingEasy Access

Even when the main street was closed, parking was sorted. The hotel is on the main street, so it's very central.

David from Wales

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DiningFoodie heaven

Lots of cafes and restaurants are around the hotel. There are so many food options. Location can't be beat near all restaurants.

Emily from Canada

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Select your room type

Jeanne Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Twin Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Standard Double Room

2 persons

305 sq. feet

2 King Size Beds

Shower

Heating

room details

Deluxe Triple Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Jeanne Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Hiking
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services

Dining

Snack bar
Bar/ Lounge area
Packed lunches

Business

Fax/Photocopying

Children

Cots
Playpen

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Jeanne Hotel Location

99 Kim Dong, Hop Giang, Cao Bang, Vietnam

Map view

99 Kim Dong, Hop Giang, Cao Bang, Vietnam

City landmarks

Landmark

Volleyball fields

3200 ft

Landmark

Ho Chi Minh Statue

3200 ft

Landmark

Small Local Produce Market

3200 ft

Landmark

Song Hien

1.2 mi

Landmark

Cao Bang Province Stadium

4200 ft

Landmark

Grocery Street Stalls

1.2 mi

Landmark

Chimay Beer

1.2 mi

Landmark

War Memorial

1.4 mi

Waterfall

Ban Gioc Waterfall

1.4 mi

Landmark

Nam Tra Waterfall

1.9 mi

Landmark

Den Ky Sam

2.6 mi

Nearby

Song Hien

1100 ft

Restaurants

Anh Tuan Restaurant

1400 ft

Bao Lac Town

Toc ca phe

800 ft

201 Kim Dong Opposite open cinema

Explore Cao Bang

Explore the Local Scene

Ho Chi Minh Statue

12 minutes' walk

A prominent statue honoring Vietnam's revolutionary leader, surrounded by lush gardens, ideal for a family photo.

Nam Tra Waterfall

3.1 km, 5 minutes' drive

A scenic natural landmark, perfect for nature lovers, offering stunning views and a tranquil atmosphere.

Cao Bang Province Stadium

15 minutes' walk

A lively venue for sports events, showcasing the local passion for football and community gatherings.

Hiking at Ban Gioc Waterfall

30 minutes' drive

An exhilarating hike to Vietnam's famous waterfalls, offering breathtaking views and adventurous trails.

Relaxation at Local Markets

25 minutes' walk

Exploring vibrant local produce markets is perfect for experiencing the culture while tasting local delicacies.

Anh Tuan Restaurant

6 minutes' walk

A cozy spot serving authentic Vietnamese dishes, renowned for its pho and local specialties. Reservations recommended.

Toc ca phe

3 minutes' walk

A casual coffee shop famous for its brews and cozy atmosphere, ideal for a quick snack or a coffee break.

Cao Bang Night Market

30 minutes' walk

An exciting spot for evening shopping and local street food, with a lively atmosphere perfect for families and everyone.

Live Music at Local Bars

20 minutes' walk

Popular local bars host live music nights, featuring everything from traditional Vietnamese tunes to modern hits.

Getting around

City Centre

Cao Bang5 min · 1400 ft

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Property information and rules

Check-in

from 13:30-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Vietnamese

Number of rooms:

Reviews and Ratings

Feedback about Jeanne Hotel from previous guests about their experience.

Review score

Based on 60 verified reviews

9.1/10

Perfect

97%

Recommend

Cleanliness

9.2/10

Comfort

9.2/10

Facilities

8.5/10

Free Wi-Fi

9.3/10

Location

9.5/10

Staff

9.5/10

Value for money

9.4/10

Pros

Perfect location

Clean rooms

Helpful manager

Huge beds

Good internet

Cons

Cold shower water

Smoky bathrooms

Small soap packs

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Questions of the users

About Jeanne Hotel

Can tours to local attractions like Ban Gioc waterfall and Nguom Ngao cave be arranged, especially for solo travelers?

12 January 2024

Tours to local attractions are organized, and assistance with booking can be provided to enhance your stay.

What is the cleaning schedule like for the rooms during an extended stay?

3 February 2024

Rooms are cleaned daily, with towel replacement and housekeeping services carried out each morning and sometimes in the afternoon.

What are the transportation options available from Noi Bai airport to reach the hotel?

25 March 2024

Travel options from Noi Bai airport include a taxi which takes about 5 hours at a fare of approximately $120 to $150, a Limousine express bus (5 hours), or public bus options which take around 7 to 8 hours.

How long does it take to reach Ban Gioc waterfall from the hotel when using local private transport?

30 April 2024

The journey to the Ban Gioc waterfall takes about 2 hours by local private transport.

What COVID protocols should my group be aware of when traveling to Cao Bang from Ho Chi Minh City?

5 May 2024

Cao Bang currently has no reported COVID cases, and travelers are required to complete a medical declaration upon arrival.

Is it possible to check in late at night, around 10 or 11 PM?

15 June 2024

The reception desk is available 24 hours, allowing for check-in at any time, including late arrivals.

What are the features of the double rooms available at Jeanne Hotel?

24 July 2024

Double rooms are popular among families, featuring two beds, modern amenities, street views, and private balconies.

What can guests expect from the VIP rooms offered at the hotel?

10 August 2024

The VIP rooms provide a luxurious experience with modern equipment, a balcony, street views, high-speed Wi-Fi, a mini bar, and a 42-inch LED TV.

How does the hotel ensure high-quality service and guest satisfaction?

22 September 2024

The hotel commits to providing exceptional service with modern facilities and a friendly, dedicated staff to meet guest needs.

What are the nearby attractions and travel convenience from the hotel?

1 October 2024

The hotel is centrally located, just a 4-minute taxi ride to the intercity bus station, 3 minutes to the central square, and around 2 hours to the majestic Ban Gioc waterfall.