Is the Jannah Burj Al Sarab a five-star hotel?
12 March 2024
Yes, Jannah Burj Al Sarab is rated as a five-star hotel, offering luxurious accommodations and services. 111 photos
Jannah Burj Al Sarab, Abu Dhabi
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Key details
About the Hotel
Mina Street Abu Dhabi, Abu Dhabi, 130283,
- Close to Heritage Park
Great
8.6
7.9
4.7
4.0
5-star luxury hotel in Abu Dhabi with the World's Fastest Wi-Fi
Amenities
Jannah Burj Al Sarab boasts state-of-the-art business facilities including
Rooms
The hotel offers a diverse range of room types, such as the
Location
Situated in the heart of Abu Dhabi, Jannah Burj Al Sarab offers easy access to popular attractions such as Abu Dhabi International Airport and the
Dining
Business Facilities
The hotel is equipped with 240 square meters of meeting space that can accommodate up to 150 guests, ideal for international conferences or private gatherings. State-of-the-art audio-visual equipment is available in the dedicated boardroom, ensuring seamless presentations and meetings. In addition, the hotel's flexibility accommodates various seating arrangements for dining or seminars.
Highlights
Internet: World's fastest hotel Internet
Location: Situated in the heart of Abu Dhabi
Dining: Cocina Restaurant for international dishes
Business: 240 square meters of meeting space
Rooms: Royal Suites with spacious layouts
Leisure: Rooftop fitness with panoramic views
“This property is a unique find in Abu Dhabi; its alcohol-free environment caters to a wide range of travelers. The location is quickly becoming a hub for culture and entertainment, which I find appealing. The rooftop fitness area is a standout, providing both exercise and striking city views.”
Select your room type
Jannah Burj Al Sarab offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe King Room2 persons32 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe Twin Room2 persons32 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard Double or Twin Room2 persons32 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Jannah Burj Al Sarab offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
Dining
- In-room breakfast
- Restaurant
- Dinner
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Beauty treatment
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Jannah Burj Al Sarab presents an enticing selection of dining experiences infused with international flavors and cultural influences. From all-day casual dining at Cocina to the vibrant ambiance of Malaga Lounge, there's something to satisfy every craving in a family-friendly setting.
Jannah Burj Al Sarab Location
Mina Street Abu Dhabi, Abu Dhabi, 130283,
Explore Abu Dhabi
Local Experiences
Heritage Park
12 minutes' walk
Heritage Park features lush landscapes and cultural sculptures. Ideal for leisurely walks and picnics while learning about local history.
Abu Dhabi Mall
18 minutes' walk
Abu Dhabi Mall offers a variety of shops, dining facilities, and entertainment options, making it a great spot for shopping enthusiasts.
Qasr Al Hosn
30 minutes walking
Qasr Al Hosn is the oldest stone structure in Abu Dhabi, showcasing the emirate's history through exhibits and guided tours.
ADNOC Headquarters
16 minutes' walk
The ADNOC Headquarters presents a landmark of modern architecture, symbolizing Abu Dhabi's economic development and innovation.
Eden Spa & Health Club
10 minutes' walk
Eden Spa provides wellness experiences, including massages and relaxation treatments that offer rejuvenation for all guests.
Kayaking at The Corniche
25 minutes' walk
Kayaking offers an adventurous experience along the scenic waters of The Corniche, suitable for all skill levels, with rental services available.
Meknes Restaurant
2 minutes' walk
Meknes serves authentic Moroccan cuisine in a cozy setting. Signature dishes include tagines and couscous, perfect for flavorful meals.
Garden Side Restaurant
7 minutes' walk
Garden Side offers an elegant dining atmosphere, specializing in Mediterranean dishes with a focus on fresh, local ingredients.
Blu Sky Lounge & Grill
8 minutes' walk
Blu Sky Lounge features a vibrant nightlife scene with live music, great cocktails, and stunning views, perfect for relaxing evenings.
Dates Market
25 minutes' walk
The Dates Market is a cultural market offering a variety of dates and local products, providing an engaging experience for all ages.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 11:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of AED 50.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic
Number of floors:
18
Number of rooms:
226
Reviews and Ratings
Feedback about Jannah Burj Al Sarab from previous guests about their experience.
Show moreShow less
Pros
Spacious room
Helpful staff
Comfortable bed
Good breakfast
Welcoming receptionist
Cons
Broken shower
Guest reviewsbased on 3358 reviews
joseph from united kingdom
Business traveller
deluxe king room
4 nights in November 2025
|
Reviewed: January 10, 2026
9.0/10
solid hotel with friendly staff
clean room friendly staff helpful team functional gym
I liked the room. it was clean because mr raja from housekeeping did a great job. karuppiya was also very friendly. the front desk team assisted me greatly. Mr yousef alameri was particularly helpful. i appreciated the varied food options. the gym is functional. i did recommend this hotel to others.
the room wasn't maintained perfectly. the telephone on the desk was not working. i raised the issue, but no maintenance occurred during my six-hour absence.
Rooms
9/10
My room was impressively spacious. It provided plenty of comfort. wide windows offered a view, though i did not have a corniche view. the bathroom size was huge. The shower was like a waterfall.
Facilities
8/10
Valet parking is available. It is quite convenient. the gym has equipment, i did notice it was functional. the location is near downtown, providing access to shops and restaurants. the hotel is slightly away from noisy areas.
Dining
9/10
Breakfast offered a wide array of food to choose from. the omelette chef worked some magic. the hotel's dining is very nice. It included tasty food. linette, a waitress, was so friendly. She provided hospitable service.
Service
10/10
The staff provided kind attention. they facilitated my stay, so i didn't have to worry. yousef alameri helped me. i thank the manager and his staff. They helped me during a difficult time.
0 Helpful
|
Ella from Germany
Single
deluxe king room
4 nights in November 2025
|
Reviewed: December 23, 2025
6/10
average experience overall
dirty carpet stained tissue boxes
the breakfast buffet offered plenty of choices, including both continental and middle eastern options.
My room was not cleaned properly upon arrival. The carpet had not been hoovered and i saw several stains. there were also stains on the tissue boxes and mirrors. it was quite uncomfortable knowing we had to put up with the previous guest's mess. At least the sheets looked clean.
0 Helpful
Owen from United Kingdom
Business traveller
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 17, 2025
9.0/10
Really good Hospitality and Service
spacious room food variety helpful staff
The room was quite spacious and clean. Breakfast offered a variety of food options. I found the staff very friendly and accommodating. Yousef at the front desk was particularly helpful, offering assistance with a smile.
The air conditioning in the room was not very effective making it difficult to sleep comfortably. There was also no refrigerator in the room. I had to request ice from room service for an extra charge. This was a bit inconvenient.
Rooms
9/10
The Beautiful King Room featured comfortable furnishings plus a modern design. It included a king-sized bed with soft linens ensuring restful sleep. A dedicated workspace plus high-speed internet supported my business needs.
Dining
9/10
The breakfast buffet included diverse options such as fresh pastries and hot dishes. I enjoyed the omelette station where chefs prepared custom omelets. Linette, the waitress, provided friendly and hospitable service.
Facilities
8/10
The hotel includes a functional gym. I found a variety of equipment. Valet parking was available, offering convenient access. The pool area included a jacuzzi.
Service
10/10
The front desk team offered excellent service, especially Yousef Alameri. He was helpful. Housekeeping staff, like Mr Raja and Karuppiya, maintained the room excellently and were very friendly.
0 Helpful
|
Victor from Canada
Business traveller
Junior Suite
4 nights in November 2025
|
Reviewed: December 10, 2025
8.5/10
Really good Service and Great Amenities
comfortable bed spacious suite friendly staff
My king size bed was comfortable and large. The location was convenient with various restaurants nearby and the staff were always friendly. I received an upgrade to a junior suite. It was very spacious! I appreciated the cleanliness of the room and the comfy bed.
The wait time at the reception was excessive for check-in formalities. My luggage arrived in my room after a significant delay. More organization could improve this.
Dining
9/10
Breakfast offered many choices. It was a good experience. The assistance and service of the F&B staff, especially Raghu, really stood out. He was attentive to all guest requests and ensured an enjoyable dining atmosphere.
Facilities
8/10
Valet parking was available 24 hours. The gym offered a good range of equipment for a complete workout, but the pool felt mini. I found the valet service to be very prompt and efficient!
0 Helpful
|
oliver from united kingdom
Family with children
deluxe king room
3 nights in August 2025
|
Reviewed: November 07, 2025
7/10
clean room huge selection broken tv unpleasant smell
The room was really clean and quite spacious. the breakfast offered a huge selection of local and western foods. It was enjoyable. the staff was also very polite. i especially liked the coffee.
The tv didn't work properly. That was annoying! also, the room had a slight unpleasant smell. this was disappointing.
0 Helpful
Show more reviews
Questions of the users
About Jannah Burj Al Sarab
Are the indoor pool and jacuzzi included in the booking?
05 April 2024
Yes, guests have access to both the indoor pool and jacuzzi as part of their stay. Can an unmarried couple check in together?
18 May 2024
Yes, unmarried couples are allowed to check in at Jannah Burj Al Sarab. What transportation options are available from the bus station to Jannah Burj Al Sarab and to the airport?
27 June 2024
Transportation can be arranged at a cost of 200 AED per way from the hotel, and taxi services are available upon arrival. Is it possible to check in early, specifically at 6 a.m.?
14 July 2024
Early check-in is subject to availability and may incur additional charges. Are there any rooms designated for smokers?
30 August 2024
Smoking rooms are available, but their availability is subject to current bookings. If breakfast is included in my room rate, is it for one person or two?
22 September 2024
The breakfast included is typically for two people, but it depends on the specifics of the booking. Can I check in at 8 a.m. and stay until 7 p.m. on the same day?
15 October 2024
Day use rates allow for check-ins from 9 a.m. to 6 p.m., but this specific request would need to be confirmed with the hotel. Is there organized transportation to the nearest beach available?
05 November 2024
Currently, there are no organized transportation options to the beach, but public transport may be available for guests. What is the cost of an extra bed in a room?
12 December 2024
The fee for an extra bed is 150 AED per night. Can requests be made to stay on higher floors?
19 January 2025
Requests for higher floors can be accommodated, subject to availability. Is there a possibility to leave luggage at the hotel before check-in and use the facilities?
23 February 2025
Yes, guests can leave their luggage at the concierge and enjoy hotel facilities until their room is ready.Next best alternative
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