Crystal Mountain Hotel Wisla, Wisla ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Ul. Bukowa, Wisla, Poland, 43-460

Close to the Museum of Skiing

Perfect

8.8

/10

4.2

Loved by guests

Comfortable rooms
Delicious breakfast
Phenomenal pool area
Friendly staff members
Excellent drink selection
Amazing views

"Beautiful views, a lot of facilities at the hotel for kids."

Eliza from Poland

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"Amazing welness and pool."

Adam from Czechia

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"Absolutely loved our stay!"

Mariana from Venezuela

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Amenities

Crystal Mountain Hotel offers the exclusive Blue Lagoon Aquapark, which includes recreational and sports pools, jacuzzis, and thrilling water slides. Guests can also access the adults-only Black Pool that resembles a mountain cave, enhancing relaxation for older visitors. The hotel's fitness and wellness areas feature multiple sauna options, including dry and steam saunas within the Saunarium.

Rooms

The hotel provides modern and spacious accommodations that include various room types for families, couples, and business travelers. Each room offers beautiful mountain views, ensuring a cozy yet striking environment for every guest. Attention to detail in decor and furnishings enhances the comfort and relaxation during stays.

Location

Located on the slope of Bukowa Mountain, Crystal Mountain Hotel allows guests to explore the stunning nature surrounding Wisła. The hotel is a short drive from major ski slopes, providing winter sports enthusiasts easy access to their favorite activities. Throughout the changing seasons, the picturesque scenery draws visitors for hiking and cycling adventures in the Silesian Beskids.

Dining

Dining at Crystal Mountain is led by Head Chef Krystian Kubski, who prepares a diverse menu featuring both regional and international dishes. The Panorama Restaurant on the 8th floor offers buffet breakfasts and dinners, accompanied by impressive mountain views. Room Service is also available for those who prefer dining in their own space.

Family-Friendly

The hotel offers a vibrant Kids Club where children can enjoy organized activities under supervision, such as creative workshops and mini discos. Parents can unwind in comfort while their children engage safely in play. A variety of amenities, including dedicated play areas and animations, ensure enjoyable experiences for families.

Highlights

Location: Slope of Bukowa Mountain, easy access to ski slopes

Amenities: Blue Lagoon Aquapark with recreational pool

Swimming: Black Pool for adults, sauna options available

Dining: Panorama Restaurant on the 8th floor

Children: Daily kids' animations and activities

Business: Conference space for up to 1,000 participants

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Highlights from guests

Children's AmenitiesKids Paradise

The hotel features a perfect aquapark and a fun zone. Our toddler enjoyed special, tasty meals prepared by the kitchen, even with his allergies.

Emily from Canada

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Spa & LeisureRelax and Unwind

The spa has multiple pools, whirlpools, and saunas. It was not crowded, which made it even more relaxing.

David from Australia

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Room FeaturesSpacious Comfort

The rooms were spacious and very clean. The beds were exceptionally comfortable, ensuring a restful sleep.

Sarah from United Kingdom

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DiningDelicious Options

Breakfast had plenty of delicious options. The a la carte restaurant was a positive surprise, with great food at family-friendly prices.

Ricardo from Spain

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Junior Suite

2 persons

35 m²

2 Single beds

Shower

Balcony

room details

Standard Double Room

2 persons

27 m²

2 Single beds

Shower

Balcony

room details

Superior Studio

2 persons

48 m²

2 Single beds

Shower

Balcony

room details

Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Ski school
Hiking
Cycling
Yoga class
Aerobics

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ul. Bukowa, Wisla, Poland, 43-460

Map view

Ul. Bukowa, Wisla, Poland, 43-460

City landmarks

Landmark

Habsburg Hunting Palace in Wisla

2.5 km

Landmark

Sztwiertnia's house in Wisla

1.4 km

Landmark

Lutheran rectory in Wisla-Centrum

1.5 km

Museum

Muzeum Beskidzkie

3.9 km

Landmark

Museum of Skiing

1.2 km

Landmark

Amphitheater of St. Hadyna

1.1 km

Landmark

The water park Tropikana

1.2 km

Landmark

Andrzej Podzorski Beskid Museum in Wisla

1.3 km

Landmark

Muzeum Spadochroniarstwa i Wojsk Specjalnych

670 m

Landmark

Bukowa

750 m

Landmark

Sports Trophies Gallery Adama Malysza

2.2 km

Spa Centre

Golebiewska Medical Spa

600 m

Landmark

Krzeselko Stanislawa Hadyny

1.2 km

Landmark

Muzeum Narciarstwa

790 m

Landmark

Pomnik Stanislawa Hadyny

1.2 km

Landmark

Parafia Ewangelicko-Augsburska w Wisle

1.4 km

Landmark

Dr. Julian Ochorowicz

1.2 km

Event hall

Amfiteatr

1.2 km

Landmark

Amphitheater Stanislaw Hadyna

1.2 km

Landmark

Pomnik Jana Sztwiertni

1.2 km

Landmark

Jan Sztwiernia

1.2 km

Landmark

Aleja Podan i Legend w Parku Kopczynskiego

1.2 km

Landmark

Wisle Market Square

1.3 km

Landmark

Skolnity Kolej Linowa

3.9 km

Landmark

Kosciol Rzymskokatolicki pw. Wniebowziecia NMP

2.5 km

Landmark

Ski lifts Partecznik

2.7 km

Landmark

Park

3.9 km

Landmark

Wislanska Ciuchcia

3.9 km

Landmark

Avenue of Stars Sports

3.9 km

Nearby

Lesny Kosciol "Na Bukowej"

550 m

Restaurants

Chata Olimpijczyka Jasia i Helenki

640 m

Aleja Juliusza Bursche 33 U podnóża Hotelu Gołębiewski

Explore Wisla

Experience Wisła

Sztwiertnia's House

15 minutes' walk

Historic home of local hero Jan Sztwiertnia, showcasing the region's cultural heritage and beautiful architecture.

Museum of Skiing

15 minutes' walk

A museum dedicated to the history and evolution of skiing in the region, featuring fascinating exhibits and memorabilia.

Muzeum Beskidzkie

10-minute drive

Cultural museum highlighting the history and traditions of the Beskid region, including engaging exhibits and art collections.

Habsburg Hunting Palace

10-minute drive

Palatial estate with beautiful grounds, offering historical insights and picturesque scenery, perfect for leisurely strolls.

Hiking in Rezerwat przyrody Czantoria

10-minute drive

Enjoy scenic hiking trails in a protected nature reserve, ideal for both beginners and experienced hikers seeking stunning views.

Relaxation at Golebiewska Medical Spa

10 minutes' walk

Spa offering wellness treatments and relaxation services, perfect for those looking to unwind after a day of activities.

Chata Olimpijczyka Jasia i Helenki

10 minutes' walk

Cozy eatery serving Polish cuisine with a local twist; famous for hearty dishes and traditional décor. Reservations recommended.

Tropical Water Park Restaurant

15 minutes' walk

Casual dining experience attached to a water park, offering a range of international dishes in a family-friendly atmosphere.

Amphitheater of St. Hadyna

15 minutes' walk

Outdoor venue hosting concerts and cultural events, providing a vibrant atmosphere for music lovers and families alike.

Local Bars on Wisle Market Square

15 minutes' walk

A lively square featuring bars and cafes, perfect for enjoying local brews and vibrant nightlife. Ideal for social gatherings.

Getting around

City Centre

Wisla27 min · 2.2 km

Airports

Katowice (KTW)185 min · 123.2 km

John Paul II International Krakow-Balice (KRK)213 min · 142.0 km

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site (reservation might be needed) at PLN 70 per day.

Internet

is available in for free.

Breakfast

The hotel Crystal Mountain Wisla provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Number of rooms:

481

Questions of the users

About Crystal Mountain Hotel Wisla

Can I bring my dog to the pool area, particularly on the grass?

12 January 2024

Pets are not allowed in the Aquapark area according to the hotel's regulations.

What are the opening hours for the Blue Lagoon Aquapark?

20 February 2024

The Aquapark Blue Lagoon welcomes guests from 9:00 AM to 9:00 PM daily.

Could you provide details on the dimensions and depth of the swimming pool?

15 March 2024

The largest recreational pool in the Aquapark measures 25 meters by 17 meters, with the Black Pool (for guests aged 16+) having a depth ranging from 1.3 to 1.8 meters.

What does the term 'Half board' include, and why is there an extra charge for it?

30 April 2024

Half board includes dinner served in a buffet style, while breakfast is typically included in the room rate. The additional charge for Half board allows guests to enjoy dinner options.

Are there any electric vehicle charging stations, and do they incur any charges?

18 May 2024

The hotel features three electric vehicle charging points for Porsche and Tesla, which are complimentary for guests.

Is the access road to the hotel usually cleared of snow, and can vehicles without 4x4 capabilities manage it?

10 June 2024

The hotel staff makes every effort to keep the access road clear of snow. However, in heavy snowfall, using chains is advisable, particularly for vehicles without 4x4 capabilities.

What family-friendly attractions can we expect at Crystal Mountain?

5 July 2024

Crystal Mountain offers a variety of family-friendly attractions, including a Kids Club with supervised activities, outdoor pools, and creative workshops for children.

Can you share more about the dining options offered at Crystal Mountain?

22 August 2024

Guests can enjoy diverse culinary offerings at our restaurants, featuring buffet breakfasts and dinners, as well as an à la carte menu that highlights regional and international cuisine.

What wellness services are available at the hotel?

14 September 2024

The hotel's wellness services include a full range of SPA treatments and massages at the Dr Irena Eris Beauty Partner spa, tailored to provide relaxation and rejuvenation.

Are there any live music events scheduled during our stay?

15 October 2024

Live music performances take place at the Lobby Bar every Friday and Saturday, enhancing the atmosphere for guests to enjoy drinks and snacks.