Crystal Mountain Hotel Wisla | Aquapark, Mountain Views

Name: Crystal Mountain Hotel Wisla, Wisla
Address: Ul. Bukowa, Wisla, Silesia, 43-460
Price range: US$140+
Rating: 8.9

75 photos

Crystal Mountain Hotel Wisla Exterior photo The photo shows a modern, multi-story hotel named "CRYSTAL" nestled in a valley surrounded by lush green mountains. It's dusk or early evening, with a beautiful gradient sky transitioning from a deep blue at the top to orange and pink hues near the h

Crystal Mountain Hotel Wisla Exterior photo The photo shows a large, modern hotel complex nestled in a lush, green, hilly landscape under a partly cloudy sky. The hotel consists of several white, multi-story buildings with numerous windows, arranged in a somewhat sprawling layout.

In the cen

Crystal Mountain Hotel Wisla Exterior photo The photo shows a large, modern hotel complex nestled at the foot of a lush, green hillside under a clear blue sky. The hotel is composed of several interconnected white buildings with numerous balconies, suggesting many guest rooms. The architecture

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Key details

About the Hotel

Ul. Bukowa, Wisla, 43-460

Close to the Museum of Skiing

Great

8.9

/10

4.3

Loved by Crystal Mountain Hotel Wisla guests

Comfortable rooms

Delicious breakfast

Amazing pool area

Friendly staff members

Excellent drink selection

Amazing views

"Beautiful views, a lot of facilities at the hotel for kids."

Eliza from Poland

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"Amazing welness and pool."

Adam from Czechia

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"Absolutely loved our stay!"

Mariana from Venezuela

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5-star mountain hotel with Blue Lagoon Aquapark

Amenities

Crystal Mountain Hotel offers an extensive range of amenities including the exclusive Blue Lagoon Aquapark, featuring multiple pools such as a sports pool and an outdoor infinity pool with mountain views. The hotel also has a dedicated children's section, including paddling pools and a yellow submarine attraction. For adults, there is a wellness area with dry and steam saunas, as well as relaxation zones to unwind after activities.

Rooms

Rooms at the Crystal Mountain Hotel are spacious and comfortable, designed to accommodate families, couples, and business travelers. Each room offers beautiful views of the surrounding mountain landscape. The hotel also includes options for children, providing amenities such as rollaway beds and cots upon request.

Location

Nestled on the slope of Bukowa Mountain in Wisła, the hotel boasts breathtaking views of the Beskid Mountains and the Wisła valley. This prime location allows guests easy access to both summer and winter attractions, including hiking and skiing opportunities. The surrounding area features stunning natural beauty and a wide range of outdoor activities.

Wellness

The hotel features the Dr Irena Eris Beauty Partner Spa, offering a variety of rejuvenating face and body treatments tailored to individual skin needs. Guests can enjoy a range of massages and specialized treatments performed with high-quality products. Additional wellness offerings include sauna evenings and relaxation therapies aimed at promoting overall well-being.

Dining

Dining at Crystal Mountain includes options like the Panorama Restaurant, where guests enjoy regional and international dishes with scenic mountain views. The hotel offers buffet-style meals, alongside a la carte selections that cater to diverse dietary preferences, including vegan and lactose-free options. Room service is also available for added convenience during your stay.

Highlights

Location: Nestled on the slope of Bukowa Mountain in Wisła

Wellness: Dr Irena Eris Beauty Partner Spa with rejuvenating treatments

Dining: Panorama Restaurant with scenic views and diverse menus

Entertainment: Blue Lagoon Aquapark with multiple pools and slides

“In my opinion, this mountain retreat stands out for its modern architecture and family-centered design. The Blue Lagoon Aquapark access and dedicated kids' club enhance its appeal for families. I especially appreciate the stylish decor, panoramic views, and high-end dining that utilizes local cuisine.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

Children's AmenitiesKids Paradise

The hotel features a perfect aquapark and a fun zone. Our toddler enjoyed special, tasty meals prepared by the kitchen, even with his allergies.

Emily from Canada

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Spa & LeisureRelax and Unwind

The spa has multiple pools, whirlpools, and saunas. It was not crowded, which made it even more relaxing.

David from Australia

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Room FeaturesSpacious Comfort

The rooms were spacious and very clean. The beds were exceptionally comfortable, ensuring a restful sleep.

Sarah from United Kingdom

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DiningDelicious Options

Breakfast had plenty of delicious options. The a la carte restaurant was a positive surprise, with great food at family-friendly prices.

Ricardo from Spain

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Select your room type

Crystal Mountain Hotel Wisla offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Junior Suite
2 persons
35 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Standard Double Room
2 persons
27 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Superior Studio
2 persons
48 sq. feet
2 Single beds
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Crystal Mountain Hotel Wisla offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Ski school
Hiking
Cycling
Yoga class
Aerobics

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Crystal Mountain Hotel Wisla Location

Ul. Bukowa, Wisla, 43-460

Explore Wisla

Experience Wisła

Sztwiertnia's House

15 minutes' walk

Historic home of local hero Jan Sztwiertnia, showcasing the region's cultural heritage and beautiful architecture.

Museum of Skiing

15 minutes' walk

A museum dedicated to the history and evolution of skiing in the region, featuring fascinating exhibits and memorabilia.

Muzeum Beskidzkie

10-minute drive

Cultural museum highlighting the history and traditions of the Beskid region, including engaging exhibits and art collections.

Habsburg Hunting Palace

10-minute drive

Palatial estate with beautiful grounds, offering historical insights and picturesque scenery, perfect for leisurely strolls.

Hiking in Rezerwat przyrody Czantoria

10-minute drive

Enjoy scenic hiking trails in a protected nature reserve, ideal for both beginners and experienced hikers seeking stunning views.

Relaxation at Golebiewska Medical Spa

10 minutes' walk

Spa offering wellness treatments and relaxation services, perfect for those looking to unwind after a day of activities.

Chata Olimpijczyka Jasia i Helenki

10 minutes' walk

Cozy eatery serving Polish cuisine with a local twist; famous for hearty dishes and traditional décor. Reservations recommended.

Tropical Water Park Restaurant

15 minutes' walk

Casual dining experience attached to a water park, offering a range of international dishes in a family-friendly atmosphere.

Amphitheater of St. Hadyna

15 minutes' walk

Outdoor venue hosting concerts and cultural events, providing a vibrant atmosphere for music lovers and families alike.

Local Bars on Wisle Market Square

15 minutes' walk

A lively square featuring bars and cafes, perfect for enjoying local brews and vibrant nightlife. Ideal for social gatherings.

Getting around

City Centre
Wisla 27 min · 1.4 mi
Airports
Katowice (KTW) 185 min · 76.6 mi
John Paul II International Krakow-Balice (KRK) 213 min · 88.3 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site (reservation might be needed) at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel Crystal Mountain Wisla provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Number of rooms:

481

Reviews and Ratings

Feedback about Crystal Mountain Hotel Wisla from previous guests about their experience.

Review score

Based on 958 verified reviews

8.5 /10

Great

88 %

Recommend

Breakfast

8.5/10

Cleanliness

9.2/10

Comfort

9.1/10

Facilities

9.0/10

Free WiFi

9.2/10

Location

9.0/10

Paid Wi-Fi

6.0/10

Staff

9.1/10

Value for money

8.1/10

Pros

Comfortable beds

Panoramic view

Varied breakfast

Cons

Hidden charges

Limited food service

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Questions of the users

About Crystal Mountain Hotel Wisla

Can I bring my dog to the pool area, particularly on the grass?

12 January 2024

Pets are not allowed in the Aquapark area according to the hotel's regulations.

What are the opening hours for the Blue Lagoon Aquapark?

20 February 2024

The Aquapark Blue Lagoon welcomes guests from 9:00 AM to 9:00 PM daily.

Could you provide details on the dimensions and depth of the swimming pool?

15 March 2024

The largest recreational pool in the Aquapark measures 25 meters by 17 meters, with the Black Pool (for guests aged 16+) having a depth ranging from 1.3 to 1.8 meters.

What does the term 'Half board' include, and why is there an extra charge for it?

30 April 2024

Half board includes dinner served in a buffet style, while breakfast is typically included in the room rate. The additional charge for Half board allows guests to enjoy dinner options.

Are there any electric vehicle charging stations, and do they incur any charges?

18 May 2024

The hotel features three electric vehicle charging points for Porsche and Tesla, which are complimentary for guests.

Is the access road to the hotel usually cleared of snow, and can vehicles without 4x4 capabilities manage it?

10 June 2024

The hotel staff makes every effort to keep the access road clear of snow. However, in heavy snowfall, using chains is advisable, particularly for vehicles without 4x4 capabilities.

What family-friendly attractions can we expect at Crystal Mountain?

5 July 2024

Crystal Mountain offers a variety of family-friendly attractions, including a Kids Club with supervised activities, outdoor pools, and creative workshops for children.

Can you share more about the dining options offered at Crystal Mountain?

22 August 2024

Guests can enjoy diverse culinary offerings at our restaurants, featuring buffet breakfasts and dinners, as well as an à la carte menu that highlights regional and international cuisine.

What wellness services are available at the hotel?

14 September 2024

The hotel's wellness services include a full range of SPA treatments and massages at the Dr Irena Eris Beauty Partner spa, tailored to provide relaxation and rejuvenation.

Are there any live music events scheduled during our stay?

15 October 2024

Live music performances take place at the Lobby Bar every Friday and Saturday, enhancing the atmosphere for guests to enjoy drinks and snacks.