Castello City Hotel, Heraklion (Crete) ➤ Reviews, Rooms & Prices 2026

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Castello City Hotel Heraklion Exterior photo

Castello City Hotel Heraklion Interior photo

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Key details

About the Hotel

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

Close to the Natural History Museum of Crete

Very good

7.9

8.0

/10

3.5

3.8

Loved by Castello City Hotel guests

Rooftop terrace
Delicious breakfast
Helpful staff
Spacious rooms
Convenient location
Fresh juice

"Breakfast is a the last floor with a great view of the sea and is complete and good quality."

Axel from France

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"Impressive, large breakfast in the rooftop restaurant with a nice view (included in my room rate)."

ryhermit from United Kingdom

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"Good air conditioning room plus the most brilliant power shower and a breakfast view from the terrace across the city to the port."

robchurch39 from United Kingdom

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Location

Castello City Hotel is located at Chanioporta, adjacent to the majestic Venetian walls, making it a strategic location for exploring the old city of Heraklion. Guests enjoy convenient access to taxi stations and bus stops for travel across Crete, with public transport just steps away. The hotel's central position serves as an excellent starting point for travelers seeking to experience local attractions.

Rooms

The hotel offers 68 fully renovated rooms, designed to provide comfort and modern amenities for all guests. Room options include Deluxe Single, Double, and Triple formats, accommodating groups of different sizes. Each room features high-quality amenities such as glass rainfall shower cabins, 32' LED satellite TVs, and air conditioning units.

Dining

The Fifth Floor Bar & Restaurant on the penthouse offers stunning panoramic views of the Mediterranean Sea and the city. Breakfast options include a traditional Cretan breakfast, with a variety of beverages and juices served throughout the day. Lunch and dinner menus feature dishes prepared with high-quality ingredients and can cater for both business meals and social events.

Business Services

Corporate guests benefit from a dedicated services program tailored to professional needs, including special room rates and multilingual support. Meeting spaces are available, including the Plaza Conference Hall which can accommodate up to 70 attendees for various types of events. Exclusive corporate services include office equipment, complimentary coffee, and event support.

Sustainable Practices

Castello City Hotel has been awarded the Green Key for its commitment to environmental responsibility and excellence in sustainability practices. The hotel implements procedures that focus on resource management and reducing waste to support a cleaner environment. This recognition reflects the hotel's efforts to integrate eco-friendly practices into its services.

Highlights

Location: Adjacent to the Venetian walls

Rooms: 68 fully renovated rooms

Dining: The Fifth Floor Bar & Restaurant

Business Services: Plaza Conference Hall for up to 70 attendees

“Castello City Hotel occupies a convenient position in Heraklion, a solid choice for exploring Crete's historical attractions. While some aspects show their age, the hotel maintains a commitment to sustainability, earning Green Key certification. I think the rooftop bar offers an appealing respite, with its unique dining experience and city views.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

DiningRooftop Feast

Breakfast on the 5th floor features a beautiful view. The food is excellent and offers local options.

Marco P from Italy

Review on

Guest ParkingEasy parking

Free parking is available, just a short walk from the hotel.

Nadia S from Russia

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Room FeaturesBalcony Bliss

The rooms have spacious balconies. Request a sea view for an even better experience!

Antoine D from France

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BedroomComfy Nights

The beds were very comfy for a good night's sleep.

Mei L from China

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Select your room type

Castello City Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

2 persons

240 sq. feet

1 Double bed

Shower

Heating

room details

Deluxe Room City View

2 persons

220 sq. feet

2 Single beds

Shower

Heating

room details

Family Room

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Double or Twin Room

2 persons

240 sq. feet

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Castello City Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Nestled in a picturesque area of modern Crete, the Fifth Floor Restaurant offers a delightful culinary experience that embraces both traditional Greek flavors and international cuisines. With a family-friendly atmosphere and options for every dietary preference, guests can savor a variety of meals while soaking in vibrant market views.

Castello City Hotel Heraklion Restaurant photo

Fifth Floor Restaurant

Greek, Local, International

Ambiance

Located on the fifth floor, the restaurant features a welcoming blend of traditional and modern aesthetics, perfect for family gatherings or romantic dinners.

Key Offerings

Indulge in a complimentary breakfast for early risers or select from a menu that accommodates vegetarian, vegan, gluten-free, and dairy-free diets. Guests can also enjoy their first drink on the house at the lounge café bar.

Reservation

Recommended for large groups and events.

Open for breakfast, brunch, lunch, dinner, and cocktail hour; exact hours may vary.

Castello City Hotel Location

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

Map view

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304

City landmarks

Museum

Heraklion Archaeological Museum

4700 ft

Fountain

Morosini Lions Fountain

3400 ft

Museum

Historical Museum of Crete

2800 ft

Landmark

Koules

1.1 mi

Landmark

Loggia

4600 ft

Church

Agios Minas Cathedral

2600 ft

Landmark

Vasiliki Agios Markos Municipal Art Gallery

2800 ft

Church

Agios Titos Church

3900 ft

Landmark

Venetian city walls

4300 ft

Landmark

Municipal Museum of the Battle of Crete and the National Resistance

1.1 mi

Theatre

Minoan Theater

2600 ft

Landmark

The Chronaki House

3000 ft

Landmark

Church and the Museum of St. Aikaterini

2400 ft

Landmark

Venetian Walls and Tomb of Nikos Kazantzakis

1.3 mi

Landmark

Turkish Pumphouse

3000 ft

Landmark

Church of St Peter & Pavlou

3400 ft

Shopping Area

Talos Plaza

2100 ft

Mall

25th of August Street

3500 ft

Landmark

Museum of Ancient Greek Technology

4100 ft

Landmark

Venetian Shipyards

4200 ft

Fountain

Bembo Fountain

3600 ft

Landmark

Church of Crete

2200 ft

Night club

Island of Desire

2700 ft

Park

Georgiadis Park

5200 ft

Marina

Old Venetian Harbour

5200 ft

Landmark

Bethlehem Gate

2300 ft

Nearby

Voroi Pirgiotissis Vori

Museum of Cretan Ethnology

1900 ft

Moni Palianis

1800 ft

Αρχιεπισκόπου Μακαρίου

Venetian Portal Almighty

800 ft

Church

Church of Saint George of the Armenians

2000 ft

Restaurants

Dizzy

1700 ft

Lefthereou 9

Peskesi

3500 ft

Kapetan Haralampi 6-8

Kuzina casual food

2400 ft

Sof. Venizelou 109 on the other side of Talos Plaza

Yankees Grill & Burgers

2500 ft

Sofokli Venizelou & Minoos

Flocafe Espresso Room

2500 ft

Sofokli Venizelou Minoos

Doukas Art Cafe

2500 ft

Gerasimou Pardali 5

Sinaitiko Caffe

2600 ft

Archontopoulon 14 Platia Agias Ekaterinis

Galletto Bakery

2500 ft

Leoforos 62 Martiron Leoforos 62 Martiron & Pavlou Mela

Apiri greek_eatery

2700 ft

Kagiampi & Agion Deka 5

Explore Heraklion (Crete)

Explore Heraklion

Historical Museum of Crete

11 minutes' walk

Showcases Cretan history and art from the Byzantine period to modern times. Features fascinating exhibits and guided tours.

Morosini Lions Fountain

13 minutes' walk

An iconic Venetian fountain surrounded by lively cafes, perfect for a photo op and experiencing local culture.

Heraklion Archaeological Museum

18 minutes' walk

Houses one of the world's most significant collections of Minoan artifacts, offering insights into ancient Crete.

Koules

20 minutes' walk

A historic fortress at the Old Harbour, featuring stunning architecture and picturesque sea views, enriching the historical context.

Beach Day at Ammoudara

10 minutes' drive

A sandy beach perfect for swimming and sunbathing. Water sports rentals are available to satisfy thrill-seekers.

Georgiadis Park

18 minutes' walk

A serene park ideal for relaxation, featuring walking paths, green spaces, and a playground for families.

Peskesi

13 minutes' walk

Local Cretan cuisine in a cozy atmosphere, famous for farm-to-table dishes like lamb with honey and traditional moussaka.

Yankees Grill & Burgers

10 minutes' walk

Casual dining with delicious burgers and grill options. Known for its vibrant atmosphere and friendly service.

Talos Plaza

10 minutes' walk

A lively shopping and entertainment center with various restaurants, cinema screenings, and nightlife options for all ages.

Vasiliki Agios Markos Municipal Art Gallery

11 minutes' walk

Features contemporary and classic artworks, offering an inviting space for art lovers and hosts rotating exhibitions.

Getting around

City Centre

Heraklion (Crete)20 min · 1.0 mi

Airports

Nikos Kazantzakis (HER)11 min · 4.4 mi

Sitia Public (JSH)196 min · 81.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Castello City guests are invited to a full breakfast served for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Italian, Greek

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Castello City Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Castello City Hotel is frequently praised for its convenient location, making it easy to walk to the city center. Guests often enjoy the varied breakfast served in the top-floor restaurant, where they can take in pleasant sea views, and some found the rooms to be spacious. A few guests have mentioned that the dated appearance did not quite match their expectations, but the free parking and proximity to supermarkets like Lidl, as well as the bus stop and taxi rank right across the street, are generally considered valuable perks.

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Review score

Based on 586 verified reviews

7.6/10

Very good

76%

Recommend

Breakfast

9.5/10

Staff

9.0/10

Paid Wi-Fi

7.1/10

Facilities

7.8/10

Pros

Friendly staff

Great shower

Greek dishes

Helpful receptionist

Cons

Dirty room

Evacuation alarm

Room issues

Tiny streets

based on 730 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Castello City Hotel

What is the distance to the nearest beach, and are there bus options available for transportation there?

05 November 2024

The closest sandy beach is located 2 kilometers to the west, which can be reached in about 15 minutes on foot. Additionally, Bus No. 6 stops at the nearby bus station, providing convenient access to the beach.

Is there an airport shuttle available, and what is the cost and schedule during the winter months?

12 December 2024

The airport shuttle service operates year-round at a price of 21 Euros. Pickup times are flexible and can be arranged according to your arrival schedule.

Are parking facilities included with the reservation at the hotel?

18 January 2025

Underground parking is provided at no additional charge for guests staying at the hotel.

If a large party wishes to dine late, will there be availability in the restaurant for a reservation upon their arrival?

20 February 2025

The restaurant remains open until midnight, with the kitchen serving until 11 PM, allowing ample time to enjoy dinner after a late check-in.

Can payment for a reservation be made partially using a tourism pass?

03 March 2024

Yes, it is possible to pay part of the amount for a reservation using the tourism for all card.

Is it feasible to arrange an early check-in, considering a ferry departure schedule?

15 April 2025

Early check-in can be accommodated based on availability. It's best to confirm with the hotel closer to your arrival.

What is the distance to the central bus station, and is it convenient to walk from the hotel?

22 May 2025

The central bus station is approximately 20 minutes on foot from the hotel, although taking a taxi is recommended for safety and convenience.

Will there be adequate parking space for a 9-seat minivan at the hotel, and how will parking be arranged?

30 June 2025

The hotel offers free indoor parking approximately 200 meters away, accommodating larger vehicles such as a 9-seat minivan. Guests can unload luggage at the hotel before being guided to the parking facility.

Is late checkout an option for guests who need extra time after their scheduled departure?

07 August 2025

Late checkout is subject to availability and can be requested at the front desk. Alternative working space may be available in the reception area.

Does the hotel include breakfast in the room rate, or is there an additional charge?

10 September 2025

All room rates at the hotel include breakfast, eliminating any extra costs for this meal.

Can guests use the hotel's parking facility if they arrive with their own vehicle? Are there any charges?

25 October 2025

Complimentary self-parking is available for guests who arrive with their own vehicles, located just 350 meters from the hotel.

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