Castello City Hotel Heraklion  Exterior photoCastello City Hotel Heraklion  Exterior photoCastello City Hotel Heraklion  Interior photo
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From99US$ /night
Check-in
21Apr2026Select date
Check-out
22Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304
-
Close to the Natural History Museum of Crete
Very good
7.9
8.0
/10
3.5
3.8
/5

Location

Castello City Hotel is located at Chanioporta, adjacent to the majestic Venetian walls, making it a strategic location for exploring the old city of Heraklion. Guests enjoy convenient access to taxi stations and bus stops for travel across Crete, with public transport just steps away. The hotel's central position serves as an excellent starting point for travelers seeking to experience local attractions.

Rooms

The hotel offers 68 fully renovated rooms, designed to provide comfort and modern amenities for all guests. Room options include Deluxe Single, Double, and Triple formats, accommodating groups of different sizes. Each room features high-quality amenities such as glass rainfall shower cabins, 32' LED satellite TVs, and air conditioning units.

Dining

The Fifth Floor Bar & Restaurant on the penthouse offers stunning panoramic views of the Mediterranean Sea and the city. Breakfast options include a traditional Cretan breakfast, with a variety of beverages and juices served throughout the day. Lunch and dinner menus feature dishes prepared with high-quality ingredients and can cater for both business meals and social events.

Business Services

Corporate guests benefit from a dedicated services program tailored to professional needs, including special room rates and multilingual support. Meeting spaces are available, including the Plaza Conference Hall which can accommodate up to 70 attendees for various types of events. Exclusive corporate services include office equipment, complimentary coffee, and event support.

Sustainable Practices

Castello City Hotel has been awarded the Green Key for its commitment to environmental responsibility and excellence in sustainability practices. The hotel implements procedures that focus on resource management and reducing waste to support a cleaner environment. This recognition reflects the hotel's efforts to integrate eco-friendly practices into its services.

Highlights

Location: Adjacent to the Venetian walls

Rooms: 68 fully renovated rooms

Dining: The Fifth Floor Bar & Restaurant

Business Services: Plaza Conference Hall for up to 70 attendees

“Castello City Hotel occupies a convenient position in Heraklion, a solid choice for exploring Crete's historical attractions. While some aspects show their age, the hotel maintains a commitment to sustainability, earning Green Key certification. I think the rooftop bar offers an appealing respite, with its unique dining experience and city views.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Castello City Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Triple Room
2 persons
240 sq. feet 
1 Double bed
Shower
Heating
Deluxe Room City View
2 persons
220 sq. feet 
2 Single beds
Shower
Heating
Family Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Double or Twin Room
2 persons
240 sq. feet 
2 Single beds
Shower
Heating
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Facilities

Castello City Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Sun terrace
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Nestled in a picturesque area of modern Crete, the Fifth Floor Restaurant offers a delightful culinary experience that embraces both traditional Greek flavors and international cuisines. With a family-friendly atmosphere and options for every dietary preference, guests can savor a variety of meals while soaking in vibrant market views.
Castello City Hotel Heraklion  Restaurant photo
Castello City Hotel Heraklion  Restaurant photo
Castello City Hotel Heraklion  Restaurant photo

Fifth Floor Restaurant

Greek, Local, International
Ambiance
Located on the fifth floor, the restaurant features a welcoming blend of traditional and modern aesthetics, perfect for family gatherings or romantic dinners.
Key Offerings
Indulge in a complimentary breakfast for early risers or select from a menu that accommodates vegetarian, vegan, gluten-free, and dairy-free diets. Guests can also enjoy their first drink on the house at the lounge café bar.
Reservation
Recommended for large groups and events.
Open for breakfast, brunch, lunch, dinner, and cocktail hour; exact hours may vary.

Castello City Hotel Location

1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304
Map view
1, 62 Martyron Avenue, Heraklion (Crete), Greece, 71304
Nearby
Voroi Pirgiotissis Vori
Museum of Cretan Ethnology
1900 ft
Moni Palianis
1800 ft
Αρχιεπισκόπου Μακαρίου
Venetian Portal Almighty
800 ft
Church
Church of Saint George of the Armenians
2000 ft
Restaurants
Dizzy
1700 ft
Lefthereou 9
Peskesi
3500 ft
Kapetan Haralampi 6-8
Kuzina casual food
2400 ft
Sof. Venizelou 109 on the other side of Talos Plaza
Yankees Grill & Burgers
2500 ft
Sofokli Venizelou & Minoos
Flocafe Espresso Room
2500 ft
Sofokli Venizelou Minoos
Doukas Art Cafe
2500 ft
Gerasimou Pardali 5
Sinaitiko Caffe
2600 ft
Archontopoulon 14 Platia Agias Ekaterinis
Galletto Bakery
2500 ft
Leoforos 62 Martiron Leoforos 62 Martiron & Pavlou Mela
Apiri greek_eatery
2700 ft
Kagiampi & Agion Deka 5
Explore Heraklion (Crete)
Explore Heraklion
Top Attractions
Activities
Dining
Entertainment
Historical Museum of Crete
Historical Museum of Crete
11 minutes' walk
Showcases Cretan history and art from the Byzantine period to modern times. Features fascinating exhibits and guided tours.
Morosini Lions Fountain
Morosini Lions Fountain
13 minutes' walk
An iconic Venetian fountain surrounded by lively cafes, perfect for a photo op and experiencing local culture.
Heraklion Archaeological Museum
Heraklion Archaeological Museum
18 minutes' walk
Houses one of the world's most significant collections of Minoan artifacts, offering insights into ancient Crete.
Koules
Koules
20 minutes' walk
A historic fortress at the Old Harbour, featuring stunning architecture and picturesque sea views, enriching the historical context.
Beach Day at Ammoudara
10 minutes' drive
A sandy beach perfect for swimming and sunbathing. Water sports rentals are available to satisfy thrill-seekers.
Georgiadis Park
Georgiadis Park
18 minutes' walk
A serene park ideal for relaxation, featuring walking paths, green spaces, and a playground for families.
Peskesi
Peskesi
13 minutes' walk
Local Cretan cuisine in a cozy atmosphere, famous for farm-to-table dishes like lamb with honey and traditional moussaka.
Yankees Grill & Burgers
Yankees Grill & Burgers
10 minutes' walk
Casual dining with delicious burgers and grill options. Known for its vibrant atmosphere and friendly service.
Talos Plaza
Talos Plaza
10 minutes' walk
A lively shopping and entertainment center with various restaurants, cinema screenings, and nightlife options for all ages.
Vasiliki Agios Markos Municipal Art Gallery
Vasiliki Agios Markos Municipal Art Gallery
11 minutes' walk
Features contemporary and classic artworks, offering an inviting space for art lovers and hosts rotating exhibitions.
Getting around
City Centre
Heraklion (Crete)20 min  ·  1.0 mi
Airports
Nikos Kazantzakis (HER)11 min  ·  4.4 mi
Sitia Public (JSH)196 min  ·  81.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Castello City guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Italian, Greek
Number of floors:
4
Number of rooms:
50

Reviews and Ratings

Feedback about Castello City Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Castello City Hotel is frequently praised for its convenient location, making it easy to walk to the city center. Guests often enjoy the varied breakfast served in the top-floor restaurant, where they can take in pleasant sea views, and some found the rooms to be spacious. A few guests have mentioned that the dated appearance did not quite match their expectations, but the free parking and proximity to supermarkets like Lidl, as well as the bus stop and taxi rank right across the street, are generally considered valuable perks.
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Review score
Based on 586 verified reviews
7.6/10
Very good
76%
Recommend
Breakfast
9.5/10
Staff
9.0/10
Paid Wi-Fi
7.1/10
Facilities
7.8/10
Pros
Friendly staff
Great shower
Greek dishes
Helpful receptionist
Cons
Dirty room
Evacuation alarm
Room issues
Tiny streets
Guest reviews
based on 730 reviews
4/5
based on 1618 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Castello City Hotel
What is the distance to the nearest beach, and are there bus options available for transportation there?
05 November 2024
The closest sandy beach is located 2 kilometers to the west, which can be reached in about 15 minutes on foot. Additionally, Bus No. 6 stops at the nearby bus station, providing convenient access to the beach.
Is there an airport shuttle available, and what is the cost and schedule during the winter months?
12 December 2024
The airport shuttle service operates year-round at a price of 21 Euros. Pickup times are flexible and can be arranged according to your arrival schedule.
Are parking facilities included with the reservation at the hotel?
18 January 2025
Underground parking is provided at no additional charge for guests staying at the hotel.
If a large party wishes to dine late, will there be availability in the restaurant for a reservation upon their arrival?
20 February 2025
The restaurant remains open until midnight, with the kitchen serving until 11 PM, allowing ample time to enjoy dinner after a late check-in.
Can payment for a reservation be made partially using a tourism pass?
03 March 2024
Yes, it is possible to pay part of the amount for a reservation using the tourism for all card.
Is it feasible to arrange an early check-in, considering a ferry departure schedule?
15 April 2025
Early check-in can be accommodated based on availability. It's best to confirm with the hotel closer to your arrival.
What is the distance to the central bus station, and is it convenient to walk from the hotel?
22 May 2025
The central bus station is approximately 20 minutes on foot from the hotel, although taking a taxi is recommended for safety and convenience.
Will there be adequate parking space for a 9-seat minivan at the hotel, and how will parking be arranged?
30 June 2025
The hotel offers free indoor parking approximately 200 meters away, accommodating larger vehicles such as a 9-seat minivan. Guests can unload luggage at the hotel before being guided to the parking facility.
Is late checkout an option for guests who need extra time after their scheduled departure?
07 August 2025
Late checkout is subject to availability and can be requested at the front desk. Alternative working space may be available in the reception area.
Does the hotel include breakfast in the room rate, or is there an additional charge?
10 September 2025
All room rates at the hotel include breakfast, eliminating any extra costs for this meal.
Can guests use the hotel's parking facility if they arrive with their own vehicle? Are there any charges?
25 October 2025
Complimentary self-parking is available for guests who arrive with their own vehicles, located just 350 meters from the hotel.

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