Loved by Metcalfe Hotel Ottawa By Gray Collection guests
Amazing staff
Luxurious accommodations
Excellent amenities
Central location
"The room was huge with a super king bed (so comfortable) The bathroom was sleek and ultra modern with everything you could need."
Vixen15 from United Kingdom
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"When I thought I couldn't ask for more valet took it upon themselves to charge our electric rental car overnight for us."
Niki from Canada
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"The hotel is bright and airy, and our room was clean and comfortable."
Courtney
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Location
The Metcalfe by Gray Collection is situated in downtown Ottawa, just minutes from the National Arts Centre and Rideau Canal. It provides easy access to local coffee shops, stores, and architectural museums, reflecting the culture of Canada's capital. Its location allows for a seamless exploration of attractions like Parliament Hill and the ByWard Market.
Rooms
Chic rooms and suites at The Metcalfe are appointed with high-end bathrooms and comfortable furnishings. Each room features exclusive comforts such as Le Labo bath products, down duvets by Marie L'Oie, and spacious layouts for work or relaxation. Guests can select from a variety of room types to suit their needs, all designed for a restful stay.
Dining
Dining options include the French Bistro, Cocotte, which offers a distinctive menu of gourmet dishes. In addition, the hotel hosts a coffee bar in a glass-roof atrium, ideal for enjoying snacks and beverages. Both restaurants highlight local flavors and are perfect for guests looking to experience culinary delights without leaving the premises.
Business & Events
The Metcalfe has over 3,800 square feet of flexible meeting and event spaces that accommodate events of all sizes. Upscale catering from Cocotte Bistro enhances any gathering, from corporate meetings to special celebrations. Comprehensive event planning services and convenient amenities like valet parking support successful events in a vibrant neighborhood.
Wellness & Recreation
The hotel includes a state-of-the-art fitness center, open 24/7, equipped with best-in-class exercise machines and dedicated cardio areas. Recreational options extend to a Game Room featuring mini basketball courts, table tennis, and giant board games for guest enjoyment. This blend of fitness and leisure options supports a balanced stay for all guests.
Highlights
Location: steps away from the Rideau Canal
Rooms: high-end bathroom
Dining: Cocotte Bistro
Events: 3,800 square feet of meeting and event rooms
Recreation: state-of-the-art fitness center
“The Metcalfe By Gray Collection presents a stylish base in downtown Ottawa. I noted that the hotel aims to blend modern design with Ottawa's historical character, featuring curated social events. While some rooms might be compact and noise-sensitive, its location near Parliament Hill and refined dining options still make it compelling for those seeking an urban experience.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Metcalfe Hotel Ottawa By Gray Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
455 sq. feet
1 King-size bed
Air conditioning
room details
Atrium King
2 persons
240 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe Queen Murphy Bed
2 persons
550 sq. feet
1 King-size bed
Air conditioning
room details
Classic Queen
2 persons
165 sq. feet
1 King-size bed
Air conditioning
room details
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Price and Room Availability Calendar
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Facilities
Metcalfe Hotel Ottawa By Gray Collection offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
At The Metcalfe By Gray Collection, dining transforms into a delightful experience with Cocotte Bistro, where savory American and French dishes await. Step into an inviting atmosphere perfect for any meal of the day, combining comfort and culinary finesse.
Cocotte Bistro
American, French
Ambiance
A charming bistro setting within the hotel, featuring a cozy interior adorned with warm tones, and a welcoming café and bar area.
Key Offerings
Indulge in refined dishes, from signature breakfasts including a unique plate per person paired with coffee and juice, to plant-based, gluten-free, and organic options available for lunch or dinner. Ideal for casual meals with friends or a cozy brunch on weekends.
Reservation
Not specified
Open daily for breakfast, brunch, lunch, and dinner; Monday to Friday from 07:30 to 10:30 (breakfast) and evenings until 21:30 or 22:30. Saturday and Sunday brunch from 07:30 to 14:00.
Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.
Review score
Based on 837 verified reviews
9.0/10
Perfect
91%
Recommend
Breakfast
7.5/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.0/10
Location
9.5/10
Paid Wi-Fi
5.5/10
Staff
9.3/10
Value for money
8.4/10
Pros
Beautiful hotel
Perfect location
Friendly staff
Cons
Expensive parking
Overpowering smell
Double charging
Guest reviews
based on 939 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Metcalfe Hotel Ottawa By Gray Collection
What is the process for arranging valet parking upon arrival at the hotel, and has the parking fee changed recently?
12 January 2024
Valet parking is available as soon as you arrive at the hotel. Attendants will assist you at the front entrance. The current cost is $42.00 + tax per night, including in and out privileges 24 hours a day.
Is there a swimming pool available for guests to enjoy at the hotel?
24 February 2024
Unfortunately, there is no swimming pool at the hotel. However, guests can take advantage of a 24-hour gym and a games room complete with a putting green, basketball net, and ping pong table.
What is the amount required for the refundable security deposit at check-in?
3 March 2024
The refundable security deposit is set at $150 per night. This amount can also be used to cover charges for amenities such as parking or minibar items. Acceptance of the deposit is only via credit card upon check-in, and it will be released during check-out.
How far is the hotel from the vibrant ByWard Market area?
18 April 2024
The hotel is conveniently located about a 10 to 15-minute walk from the ByWard Market, making it easy for guests to explore this lively neighborhood.
Is it possible to accommodate two adults and a one-month-old baby in a King bed room?
6 May 2024
Yes, a King bed room can accommodate two adults and a baby. Baby cribs are available for guests upon request.
Does the hotel provide its own parking lot?
22 June 2024
The hotel does not have an on-site parking lot; instead, valet parking is offered using a nearby public parking facility.
Are breakfast options available at the hotel, and is it included in the room rate?
14 July 2024
Breakfast is not included in the room rate; however, there is a diverse selection of breakfast items available à la carte at the hotel's on-site restaurant.
Are there rooms that feature bathtubs available at the hotel?
29 August 2024
Bathtubs are exclusively available in the Superior Room featuring two Queen beds.
What is the height limitation for vehicles using the valet parking service?
11 September 2024
The valet parking service has a height restriction of 6 feet 2 inches (1.9 meters). Oversized parking is available but is limited in availability.
Is the hotel pet-friendly, and what are the associated charges?
27 October 2024
Absolutely, the hotel is pet-friendly! There is a charge of $75 for the entire stay if bringing pets.
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