Ottawa Boutique Hotel | Indoor Pool & Games

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Metcalfe Hotel Ottawa By Gray Collection Amenities photo

Metcalfe Hotel Ottawa By Gray Collection Exterior photo

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Key details

About the Hotel

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Near the Parliament Hill viewpoint

Great

8.8

9.3

/10

4.7

4.3

Loved by Metcalfe Hotel Ottawa By Gray Collection guests

Amazing staff
Luxurious accommodations
Excellent amenities
Central location

"The room was huge with a super king bed (so comfortable) The bathroom was sleek and ultra modern with everything you could need."

Vixen15 from United Kingdom

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"When I thought I couldn't ask for more valet took it upon themselves to charge our electric rental car overnight for us."

Niki from Canada

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"The hotel is bright and airy, and our room was clean and comfortable."

Courtney

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4-star boutique hotel in Ottawa with gourmet dining

Rooms

The hotel offers chic rooms and suites equipped with high-end bathrooms and modern conveniences. Each accommodation provides plush down comforters, Le Labo bath products, and private safe storage. Guests can choose from various room configurations, including king rooms and suites with separate living areas.

Dining

On-site dining at Cocotte Bistro showcases french cuisine and culinary excellence. The coffee bar rests in a glass-roofed atrium, creating an inviting space for tasty beverages. Guests can enjoy daily breakfast crafted with local ingredients in a welcoming environment.

Event Spaces

With over 3,800 square feet of meeting and event rooms, the hotel accommodates various gatherings, from wedding ceremonies to corporate meetings. The personal event planner tailors services to ensure satisfaction with every detail. Upscale catering options and convenient valet parking are available to enhance events.

Location

Located just minutes from Parliament Hill and the Rideau Canal, the hotel provides easy access to Ottawa's key attractions. The surrounding neighborhood boasts local shops, coffee spots, and museums, inviting guests to explore the city's culture. Guests are close to the National Arts Centre and ByWard Market, perfect for enjoying authentic local experiences.

Recreational Activities

Guests can unwind in The Living Room, a communal space adorned with cozy seating in a scenic atrium. The state-of-the-art fitness center invites guests to stay active with best-in-class exercise equipment. The on-site game room offers recreational options such as a mini-basketball court, table tennis, and giant board games.

Highlights

Location: Minutes from Parliament Hill

Dining: French cuisine at Cocotte Bistro

Events: Over 3,800 square feet for gatherings

Recreation: State-of-the-art fitness center

“The Metcalfe By Gray Collection presents a stylish base in downtown Ottawa. I noted that the hotel aims to blend modern design with Ottawa's historical character, featuring curated social events. While some rooms might be compact and noise-sensitive, its location near Parliament Hill and refined dining options still make it compelling for those seeking an urban experience.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Sports & FitnessActive Fun

There's a large gym room with basketball and table tennis. Also, there is a games room with ping pong and a golf putting area.

Kevin from Canada

Review on

DiningBistro Buzz

The French bistro, Cocotte, is on-site. Brunch was really good. There is a knowledgeable sommelier in the restaurant/bar.

Chloe from United Kingdom

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Guest ParkingValet Convenience

Valet parking is available for $42.00 per day with unlimited in and out privileges. Guests can charge their electric rental car overnight.

Noah from United States

Review on

BathroomLe Labo Luxury

The bathroom is spacious, spotless, and has a large shower. Le Labo toiletries are provided as a luxurious touch.

Olivia from Australia

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Select your room type

Metcalfe Hotel Ottawa By Gray Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

455 sq. feet

1 King-size bed

Air conditioning

room details

Atrium King

2 persons

240 sq. feet

1 King-size bed

Air conditioning

room details

Deluxe Queen Murphy Bed

2 persons

550 sq. feet

1 King-size bed

Air conditioning

room details

Classic Queen

2 persons

165 sq. feet

1 King-size bed

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Metcalfe Hotel Ottawa By Gray Collection offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At The Metcalfe By Gray Collection, dining transforms into a delightful experience with Cocotte Bistro, where savory American and French dishes await. Step into an inviting atmosphere perfect for any meal of the day, combining comfort and culinary finesse.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American, French

Ambiance

A charming bistro setting within the hotel, featuring a cozy interior adorned with warm tones, and a welcoming café and bar area.

Key Offerings

Indulge in refined dishes, from signature breakfasts including a unique plate per person paired with coffee and juice, to plant-based, gluten-free, and organic options available for lunch or dinner. Ideal for casual meals with friends or a cozy brunch on weekends.

Reservation

Not specified

Open daily for breakfast, brunch, lunch, and dinner; Monday to Friday from 07:30 to 10:30 (breakfast) and evenings until 21:30 or 22:30. Saturday and Sunday brunch from 07:30 to 14:00.

Metcalfe Hotel Ottawa By Gray Collection Location

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Map view

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

City landmarks

Church

Notre-Dame Cathedral Basilica

4300 ft

Museum

National Gallery of Canada

4200 ft

Museum

Canadian Museum of History

1.3 mi

Landmark

Royal Canadian Mint

5100 ft

Landmark

Parliament Hill and Buildings

2300 ft

Museum

Canadian War Museum

1.3 mi

Landmark

Peace Tower

2700 ft

Landmark

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museum

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3400 ft

Park

Panoramic city views

2300 ft

Landmark

Peacekeeping Monument

3900 ft

Landmark

Centre Block

2100 ft

Library

Library of Parliament

2300 ft

Landmark

Canadian Museum of Nature

3300 ft

University

University of Ottawa

3200 ft

Public Building

Supreme Court of Canada

3600 ft

Nearby

Public Building

Parliament Hill

1600 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1800 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

900 ft

Park

Confederation Park

1600 ft

Mall

Sparks Street Mall

1200 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1400 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1700 ft

Public Building

Ottawa City Hall

1400 ft

Albert Street

Oscar Peterson Statue

900 ft

Restaurants

The Rox

100 ft

123 Metcalfe Street

Gabriel Pizza

400 ft

100 Metcalfe St

The Fuel Bar

200 ft

99 Metcalfe St #106

D'Afrique restaurant & bar

300 ft

164 Laurier Ave W Lower Level

The Scone Witch

700 ft

150 Elgin Street With Entrance on Gloucester

Shinka Sushi Bar

500 ft

150 Laurier Ave W

Grill 41 Restaurant

900 ft

100 Elgin St Lord Elgin Hotel

Grounded Kitchen

800 ft

100 Gloucester St

Bridgehead Coffeehouse

900 ft

366 Bank St Gilmour St

Explore Ottawa

Parliament Hill

6 minutes' walk

Iconic political site featuring stunning Gothic architecture, guided tours, and beautiful gardens. A must-see for every visitor.

National Gallery of Canada

16 minutes' walk

Home to an impressive collection of Canadian and Indigenous art, the gallery hosts special exhibitions and public tours.

Canadian Museum of History

6 minutes' drive

Exploring Canada's rich past through engaging exhibits, stunning views of Parliament Hill, and cultural programs.

Royal Canadian Mint

19 minutes' walk

Historic mint offering tours revealing coin production. Unique souvenir coins available, perfect for collectors.

Rideau Canal

27 minutes' walk

Enjoy biking or walking alongside this UNESCO World Heritage Site. In winter, the canal transforms into the world's largest skating rink.

Yoga in the Park

6 minutes' walk

Relaxing outdoor yoga classes offered nearby, ideal for rejuvenation. Classes suitable for all levels, bringing balance and tranquility.

Escape Rooms Ottawa

8 minutes' walk

Thrilling escape room challenges that test teamwork and problem-solving. Perfect for groups or families looking for an adventure.

Gabriel Pizza

2 minutes' walk

Casual pizzeria known for its signature gourmet pies. Friendly atmosphere and options for gluten-free crusts available.

The Scone Witch

3 minutes' walk

Cozy café specializing in freshly baked scones and unique spreads. Perfect for brunch or an afternoon tea.

The Rox

1 minute' walk

Chic dining spot featuring a diverse menu with locally sourced ingredients. Ideal for casual and special occasions.

National Arts Centre

15 minutes' walk

Vibrant performing arts venue showcasing theater, concerts, and dance. Features family-friendly shows and monthly events.

Ottawa Little Theatre

15 minutes' walk

Local theater known for its engaging productions. Offers a variety of performances perfect for a cozy evening out.

Getting around

City Centre

Ottawa3 min · 700 ft

Airports

Macdonald Cartier (YOW)23 min · 9.3 mi

Gatineau (YND)36 min · 14.7 mi

Train

Ottawa Train Station6 min · 2.2 mi

Train2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at CAD 47 per day.

Internet

Wireless internet is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Reviews and Ratings

Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.

Review summary

Based on recent reviews

The Metcalfe Hotel is often praised for its beautiful lobby and generally spacious, tidy rooms, some even featuring courtyard views and ample natural light. Guests frequently highlight the convenience of the hotel's central location, with Parliament Hill just a short walk away. The on-site Cocotte Bistro stands out, especially the consistently outstanding breakfasts. Some guests have noted that the gym could be improved, but overall, many find the hotel provides a great Ottawa experience.

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Review score

Based on 1058 verified reviews

8.9/10

Great

89%

Recommend

Location

9.5/10

Comfort

9.3/10

Paid Wi-Fi

5.5/10

Free Wi-Fi

6.9/10

Pros

Beautiful hotel

Perfect location

Friendly staff

Cons

Expensive parking

Overpowering smell

Double charging

Anne from France

Couple

Superior King

3 nights in November 2025

Reviewed: January 26, 2026

9/10

loved everything!

beautiful spacefriendly staffdelicious dishes

I thought the space was really beautiful. i liked the super friendly staff, they were so helpful! cocotte was delicious. I tried several dishes.

0 Helpful

Herbert from Germany

Business traveller

Executive King

5 nights in November 2025

Reviewed: January 09, 2026

9/10

accommodating staffbeautiful plantsconvenient location

I found the staff VERY accommodating. The lobby's plants provided a beautiful and cute environment. The location allowed me to walk to several destinations with ease..

The elevator was the only way to access the rooms. No stairs were available.

0 Helpful

brandon from canada

superior king

3 nights in November 2025

Reviewed: December 12, 2025

9.0/10

charming stay

plush beddingmodern fixturesminibar pricing

i found the superior king room very stylish and well kept. the bed was comfortable.. i liked the plush bedding. the bathroom featured modern fixtures and ample space.

the minibar pricing was not immediately apparent. i had to call the front desk to confirm the costs of each item, a minor inconvenience.

Facilities

9/10

the hotel features a well-equipped fitness center with several cardio machines and free weights, nice for varied workouts. guests can enjoy a meal at the on-site bistro, which offers both restaurant service and convenient room service options for dining.

Service

9/10

the staff were friendly and addressed inquiries quickly. the check-in process was efficient, and the team was helpful with directions to local attractions and recommendations for nearby dining options.

0 Helpful

Guillaume from France

Couple

Superior King

3 nights in November 2025

Reviewed: November 25, 2025

9.0/10

excellent stay

efficient check-incomplimentary robeconvenient locationparade view

check-in was efficient the front desk staff was helpful. the room had complimentary robe and slippers. the hotel is located close to several restaurants. i could watch the santa claus parade from the window.

the games room equipment was somewhat run down it also had a noticeable hole in the ceiling.

Dining

8/10

the hotel features a lovely restaurant perfect for a happy hour. the menu includes a variety of options. breakfast is a la carte with a small selection available. there is an auto grat added to the breakfast bill.

Facilities

9/10

the lobby has unique interesting seating areas great for lounging. there is a fun games room with equipment for recreation. the hotel offers utilities . umbrellas are available when it rains.

Location

10/10

the location is central near many attractions. the hotel is accessible to many places. key locations are within a short walk of about ten minutes. everything is within walking distance from this location.

Service

9/10

the staff are friendly helpful and professional. housekeeping is available. the front desk staff is excellent. they are attentive to guest needs. they speak english and french which is great.

0 Helpful

Questions of the users

About Metcalfe Hotel Ottawa By Gray Collection

What is the process for arranging valet parking upon arrival at the hotel, and has the parking fee changed recently?

12 January 2024

Valet parking is available as soon as you arrive at the hotel. Attendants will assist you at the front entrance. The current cost is $42.00 + tax per night, including in and out privileges 24 hours a day.

Is there a swimming pool available for guests to enjoy at the hotel?

24 February 2024

Unfortunately, there is no swimming pool at the hotel. However, guests can take advantage of a 24-hour gym and a games room complete with a putting green, basketball net, and ping pong table.

What is the amount required for the refundable security deposit at check-in?

3 March 2024

The refundable security deposit is set at $150 per night. This amount can also be used to cover charges for amenities such as parking or minibar items. Acceptance of the deposit is only via credit card upon check-in, and it will be released during check-out.

How far is the hotel from the vibrant ByWard Market area?

18 April 2024

The hotel is conveniently located about a 10 to 15-minute walk from the ByWard Market, making it easy for guests to explore this lively neighborhood.

Is it possible to accommodate two adults and a one-month-old baby in a King bed room?

6 May 2024

Yes, a King bed room can accommodate two adults and a baby. Baby cribs are available for guests upon request.

Does the hotel provide its own parking lot?

22 June 2024

The hotel does not have an on-site parking lot; instead, valet parking is offered using a nearby public parking facility.

Are breakfast options available at the hotel, and is it included in the room rate?

14 July 2024

Breakfast is not included in the room rate; however, there is a diverse selection of breakfast items available à la carte at the hotel's on-site restaurant.

Are there rooms that feature bathtubs available at the hotel?

29 August 2024

Bathtubs are exclusively available in the Superior Room featuring two Queen beds.

What is the height limitation for vehicles using the valet parking service?

11 September 2024

The valet parking service has a height restriction of 6 feet 2 inches (1.9 meters). Oversized parking is available but is limited in availability.

Is the hotel pet-friendly, and what are the associated charges?

27 October 2024

Absolutely, the hotel is pet-friendly! There is a charge of $75 for the entire stay if bringing pets.