Palace Hotel, A Luxury Collection Hotel, San Francisco Exterior photoPalace Hotel, A Luxury Collection Hotel, San Francisco Nearby photoPalace Hotel, A Luxury Collection Hotel, San Francisco Room photo

Palace Hotel, A Luxury Collection Hotel, San Francisco, San Francisco

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From$215 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2 New Montgomery Street, San Francisco, 94105
-
Near Union Square
Great
8.4
9.1
/10
4.5
4.2
/5

Rooms and Amenities

Palace Hotel, A Luxury Collection Hotel, San Francisco provides rooms with air conditioning, heating, and flat-screen TVs. Rooms include a private bathroom with free toiletries, bathrobes, and a hairdryer. Select rooms feature city views. All rooms include ironing facilities, a mini-bar, and a sitting area. Guests in mobility-accessible rooms may inquire about lowering the bed height. The hotel also provides interconnecting rooms.

Dining at the Hotel

The hotel features two restaurants: The Garden Court and Pied Piper. The Garden Court serves tea every Saturday. The Garden Court Lounge, located on the lobby level, offers grab-and-go food and beverage service. The Pied Piper serves shareable plates, cocktails, and a wine and beer list. A complimentary wine and cheese reception is available daily from 5pm to 7pm. Ground floor café Ren offers tea, pastries, and deli items from 6am until 2pm. In-room dining is available.

Leisure and Activities

An indoor pool is available under a glass dome with city views. There is a 24-hour fitness center overlooking the pool area that includes cardiovascular equipment, free weights, and yoga mats. There is also events space for talks and performances.

Location and Transportation

Located in Downtown San Francisco near Union Square, the hotel is near public transit connections across the city and BART trains to the airport. The PresidiGo shuttle bus stops near the hotel and makes the journey to downtown for free. The hotel is near Chinatown, the Exploratorium, and Pier 39. Union Square is 0.5 km away.

Hotel Services

The hotel provides valet parking at $72 per day, with oversized vehicles at $84 per day, and includes unlimited in-and-out privileges until 6pm on the day of checkout. Electric car charging stations are available. Concierge services are offered, including a concierge desk. Languages spoken include English, Spanish, Chinese, Japanese, and French. The hotel has elevators, meeting spaces, and offers dry cleaning, laundry, and wake-up calls. Pets are allowed, with a non-refundable fee of $150 per stay.

“I see a Gilded Age landmark with modern luxuries nestled near Union Square and Chinatown. The afternoon tea service at the Garden Court seems a standout. Though service hiccups can occur, the indoor pool beneath an artistic glass dome looks sublime.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Palace Hotel, A Luxury Collection Hotel, San Francisco offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Superior King Room Adapted Tub Mobility Accessible
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior Double Room Two Double Beds Adapted Tub Mobility Accessible
    2 persons
    28 sq. feet
    2 Double beds
    Air conditioning
    Heating
  • Deluxe King Room Adapted Tub Mobility Accessible
    2 persons
    31 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Palace Hotel, A Luxury Collection Hotel, San Francisco offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Solarium
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Palace Hotel offers a delightful array of dining experiences that showcase the region's rich flavors and culinary artistry. Guests can enjoy a casual yet sophisticated atmosphere with fresh American cuisine and charming communal receptions, alongside a delightful tea service that celebrates tradition.
  • GC2GO

    American grab-and-go service
    Ambiance
    Located in the Garden Court Lounge, this cozy space is perfect for a quick bite while soaking in the hotel's elegant surroundings.
    Key Offerings
    Enjoy breakfast, lunch, or dinner options along with a daily complimentary wine and cheese reception featuring local selections from Napa and Sonoma.
    Reservation
    Not needed
    Open for breakfast, lunch, and dinner; wine and cheese reception from 5pm to 7pm.
  • Garden Court

    Signature dining with a focus on traditional American fare
    Ambiance
    An enchanting dining venue with a stunning dome of iridescent glass, creating a bright and inviting space for meals throughout the day.
    Key Offerings
    A unique tea service every Saturday, offering a refined selection of teas alongside freshly baked pastries in a luxurious setting.
    Reservation
    Recommended
    Hours vary.
  • Ground floor café Ren

    Casual café with deli offerings
    Ambiance
    Warm and inviting, this café is perfect for starting your day with fresh pastries or enjoying a quick lunch.
    Key Offerings
    Freshly baked pastries and deli items available for takeaway, ideal for guests on the go.
    Reservation
    Not needed
    Open daily from 6am until 2pm.
  • Pied Piper

    Legendary dining with a twist on American classics
    Ambiance
    The distinctive setting provides an inviting atmosphere perfect for intimate gatherings or celebratory meals.
    Key Offerings
    Signature dishes that reflect the heritage of the hotel with local ingredients and flavors.
    Reservation
    Recommended
    Hours vary.

Palace Hotel, A Luxury Collection Hotel, San Francisco Location

2 New Montgomery Street, San Francisco, 94105
Explore San Francisco
Explore Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Museum of the African Diaspora
Museum of the African Diaspora
5 minutes walking
Celebrating African culture, this museum showcases art and history through diverse exhibits and thoughtful programs.
San Francisco Museum of Modern Art
San Francisco Museum of Modern Art
5 minutes walking
Home to iconic modern and contemporary art, this museum features a vast collection and free admission on certain days.
Union Square
Union Square
8 minutes walking
A lively plaza surrounded by shops, galleries, and theaters, perfect for people-watching and enjoying urban vibes.
Chinatown
Chinatown
13 minutes walking
The largest Chinatown outside Asia, filled with shops, restaurants, and cultural sites that reflect rich heritage.
Bike Rentals at the Embarcadero
10 minutes biking
Rent bikes to ride along the picturesque waterfront, ideal for thrill-seekers looking for an active experience.
Yoga Classes at Yoga Tree
18 minutes walking
Relaxing yoga classes in a serene studio setting are perfect for unwinding after a busy day in the city.
Garden Court
1 minute walking
An elegant dining venue offering seasonal dishes with a focus on local ingredients and delightful afternoon tea.
The Cheesecake Factory
7 minutes walking
Casual dining with an extensive menu featuring delicious cheesecakes, perfect for families and dessert lovers.
The Warfield
15 minutes walking
This historic theater offers a variety of live music events and performances, catering to all ages and tastes.
House of Shields
2 minutes walking
A classic bar with a cozy ambiance, known for craft cocktails and a selection of local brews, great for nightlife.
Getting around
  • City Centre
    San Francisco 27 min  ·  1.4 mi
  • Airports
    San Francisco International (SFO) 34 min  ·  14.0 mi
    Oakland International (OAK) 46 min  ·  19.0 mi
  • Train
    F Market Street Car 14 min  ·  3700 ft
    Caltrain - 4th & King Street Station 18 min  ·  5000 ft
  • Underground
    Montgomery Street (Muni Metro) 2 min  ·  400 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel at .
Breakfast
You can start your day with a full breakfast, which costs USD 55.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Japanese
Number of floors:
8
Number of rooms:
10

Reviews and Ratings

Feedback about Palace Hotel, A Luxury Collection Hotel, San Francisco from previous guests about their experience.
Review score
Based on 824 verified reviews
9.0 /10
Perfect
87 %
Recommend
Breakfast
7.7/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.7/10
Free WiFi
7.5/10
Location
9.2/10
Paid Wi-Fi
6.4/10
Staff
8.8/10
Value for money
7.7/10
Pros
Nice attendance
Heavy comforter
Fresh feel
Cons
Unjust charges
Guest reviews
based on 2143 reviews
4.5/5
based on 426 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Palace Hotel, A Luxury Collection Hotel, San Francisco
Does the Superior Room have a separate bedroom area?
12 November 2024
The Superior Room does not feature a separate bedroom.
Is parking available at the hotel? Are there any costs associated?
18 October 2024
Valet parking is available at a rate of $72.00 per night for standard vehicles and $84.00 for oversized vehicles.
Can guests park their vehicles and use them throughout the day?
5 December 2024
Registered guests can utilize valet parking, which includes unlimited in-and-out privileges for the duration of the stay.
Are breakfasts included in the room rates?
22 January 2025
Most room rates do not cover breakfast unless explicitly stated as part of a bed and breakfast package.
Is there internet access available in the hotel rooms?
30 March 2025
Wi-Fi is available in the guest rooms for a fee, but Marriott Bonvoy members enjoy complimentary Standard Wi-Fi.
Are there hotel rooms with multiple beds available?
28 February 2025
Certain Superior and Deluxe Rooms offer two full-size beds; however, rollaway beds cannot be accommodated due to fire regulations.
Is there an airport shuttle service provided by the hotel?
15 April 2025
The hotel does not offer shuttle services to and from the airport; guests typically choose taxis, Uber, or Lyft for transportation.
Can Bonvoy points be earned through third-party bookings?
25 May 2025
Points and stay credits are not available for bookings made through third-party websites.
Is the pool accessible to hotel residents only?
10 June 2025
Access to the pool is exclusive to registered guests.
What is the minimum age requirement for check-in?
3 August 2024
Guests must be at least 18 years old and present a valid government-issued ID along with a credit card during check-in.
How spacious are the double beds, and are rollaway beds available?
1 September 2024
Double beds measure 78 cm x 52 cm, and rollaway beds are not permitted in both Superior and Deluxe Rooms due to safety codes.
Which room types feature separate bedrooms?
2 October 2024
The Superior Suite, Deluxe Suite, Palace Suite, and Presidential Suite all include a separate bedroom from the living area.
Do you accommodate late-night arrivals with special rates?
15 November 2025
Discounted rates are not offered for guests arriving later in the evening.
Is there an option for breakfast that accommodates four guests?
20 February 2025
Rooms with two double beds can accommodate four guests. A breakfast package includes a breakfast buffet for two adults.
Are masks required during the stay?
14 October 2024
Currently, mask-wearing is not mandatory for guests.

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