James Cook Hotel Grand Chancellor Wellington Exterior photo The photo is a wide, high-angle shot of a vibrant city skyline nestled along a beautiful harbor. The city sprawls across the foreground and midground, featuring a mix of modern and older buildings of varying heights and architectural styles. Many of James Cook Hotel Grand Chancellor Wellington Interior photo The photo shows a brightly lit hotel lobby with a modern and welcoming atmosphere. The lobby has a curved walkway made of light-colored tiles, leading towards a reception desk on the left side of the frame. The reception desk is made of dark wood witJames Cook Hotel Grand Chancellor Wellington Exterior photo The photo shows a well-lit buffet area, likely in a hotel or restaurant. The buffet is arranged on a sleek, curved black countertop with stainless steel serving dishes. 

On the left side, there's a refrigerated display case filled with various salad
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From88US$ /night
Check-in
17Apr2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

147 The Terrace, Wellington, New Zealand, 6001
-
Close to Civic Square
Great
8.5
8.6
/10
3.8
3.6
/5

Rooms

James Cook Hotel Grand Chancellor offers 269 rooms and suites designed for various traveler needs. The Deluxe Rooms and Suites on the 26th Floor provide access to the exclusive Harbour View Lounge with stunning vistas. Each accommodation includes contemporary furnishings and upgraded bathrooms with walk-in showers.

Dining

Whitby's Restaurant on the 17th floor serves a buffet breakfast and dinner on weekends, alongside an à la carte menu. Guests can admire captivating views over Wellington Harbour while enjoying High Tea. The Sojourn Café & Bar offers a selection of drinks and light snacks next to the front desk.

Location

Located on The Terrace, the hotel provides pedestrian access to Lambton Quay, elevating the shopping experience. Nearby attractions include Shed 6, TSB Arena, and Te Papa, all within walking distance. The hotel is also close to prominent Wellington corporations and government offices.

Business

The hotel's conference floor includes 10 meeting rooms that accommodate up to 300 delegates. High-quality audio-visual systems are installed throughout the venue, ensuring seamless support for events. Group rates are available for out-of-town guests attending conferences.

Family Amenities

James Cook Hotel Grand Chancellor offers spacious Family Rooms with lounge areas and two double beds to accommodate families. A children's menu is available at Whitby's Restaurant, providing meals tailored for younger guests. The hotel staff can assist in creating a family-friendly itinerary exploring Wellington.

Highlights

Location: Conveniently located in Wellington CBD.

Rooms: 269 diverse accommodation options.

Dining: Whitby's Restaurant & Bar on the 17th floor.

Business: Conference facilities for up to 300 delegates.

Family: Spacious Family Rooms available.

“With its central Lambton Quay address and direct elevator access, this is a particularly convenient option for exploring Wellington. The renovated accommodations and Harbour View Lounge signal an investment in guest experience, while sustainability initiatives add a welcome dimension. It's a solid choice, especially for business or leisure travelers who prioritize location and modern amenities.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

James Cook Hotel Grand Chancellor offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Newly Refurbished Executive King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Newly Refurbished Premium King Room
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Junior Suite
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

James Cook Hotel Grand Chancellor offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At James Cook Hotel Grand Chancellor, dining unfolds in a vibrant atmosphere crafted for comfort and shared experiences. Whitbys Restaurant offers a delightful journey through international cuisines with options catering to diverse dietary preferences, making it a hub for family gatherings and culinary explorations.
James Cook Hotel Grand Chancellor Wellington Restaurant photo The photo shows a spacious room set up for a formal event, likely a wedding reception or a banquet. The room has a high ceiling with recessed lighting, and the walls are draped with sheer, light-colored curtains. 

There are numerous round tables arr
James Cook Hotel Grand Chancellor Wellington Restaurant photo The photo shows a bright and airy restaurant dining area. Large windows dominate the background, offering a view of tall buildings and suggesting an urban setting. The interior features a modern and clean design with light-colored walls and a pattern

Whitbys Restaurant

International cuisine
Ambiance
Family-friendly, welcoming atmosphere
Key Offerings
The menu showcases each dish with a unique vegetable, complemented by an antipasto platter and an exquisite range of seafood including steamed prawns, marinated mussels, and smoked salmon blinis. High tea and cocktail hours enhance the dining experience, making it perfect for every occasion.
Reservation
Recommended for dinner.
Monday to Friday: 06:30 - 22:00; Saturday: 07:00 - 22:00; Sunday: 07:00 - 22:00

James Cook Hotel Grand Chancellor Location

147 The Terrace, Wellington, New Zealand, 6001
Map view
147 The Terrace, Wellington, New Zealand, 6001
Nearby
63 Boulcott St Lambton Quay Area
Antrim House
1100 ft
Church
St Mary of the Angels
1600 ft
Event hall
Wellington Town Hall
2000 ft
Gallery
New Zealand Academy of Fine Arts Academy Galleries
1100 ft
Lambton Quay
1200 ft
Restaurants
Sojourn Cafe & Bar
0 ft
147 The Terrace
Whitby's Restaurant & Bar
1300 ft
147 The Terrace
Concrete Bar & Restaurant
2000 ft
Lambton Quay Level 1 Cable Car Lane
Jasmin Licensed Chinese Restaurant
1900 ft
294 Lambton Quay James Cook Arcade Level M
Caucus Restaurant & Bar
1900 ft
133-137 The Terrace
Boulcott Street Bistro
800 ft
99 Boulcott Street
Funicular
2000 ft
1st Floor
Spring Kitchen
2000 ft
203 Lambton Quay
Verve Cafe
1700 ft
250 Lambton Quay
Frank's
500 ft
116 The Terrace
Steps Restaurant Travelodge Hotel
900 ft
Gilmer Terrace
Cafe Mamba
900 ft
2 Gilmer Terrace
Explore Wellington
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Wellington Museum
Wellington Museum
10 minutes' walk
Wellington Museum showcases the city's maritime history and cultural heritage with engaging exhibits. Free entry is available.
Museum of New Zealand Te Papa Tongarewa
Museum of New Zealand Te Papa Tongarewa
15 minutes' walk
Te Papa is New Zealand's national museum, famous for its interactive exhibits and stunning displays of Māori culture. Free admission.
Wellington Botanic Garden
Wellington Botanic Garden
16 minutes' walk
The breathtaking Wellington Botanic Garden features diverse plant collections and beautiful landscapes. Perfect for leisurely strolls.
Old Government Buildings
Old Government Buildings
10 minutes' walk
This historical site, one of the largest timber buildings in the world, offers insight into New Zealand's governmental architecture.
ZEALANDIA Sanctuary
ZEALANDIA Sanctuary
7-minute drive
ZEALANDIA is a stunning wildlife sanctuary showcasing native species, perfect for nature lovers and adventure seekers. Entry fee required.
Outdoor Yoga Classes
10 minutes' walk
Local yoga studios often host outdoor classes near the waterfront, providing a relaxing way to unwind amidst nature. Availability varies.
Sojourn Cafe & Bar
Sojourn Cafe & Bar
1 minute' walk
A casual cafe with a relaxed vibe, offering locally sourced dishes and excellent coffee. Perfect for a quick bite or leisurely meal.
Whitby's Restaurant & Bar
Whitby's Restaurant & Bar
5 minutes' walk
Whitby's features a fine dining experience with breathtaking views, serving seasonal dishes using fresh, local ingredients. Reservations recommended.
Cuba Street District
16 minutes' walk
Cuba Street is known for its vibrant atmosphere with street performers, unique shops, and eclectic nightlife options. Family-friendly vibe.
TSB Bank Arena Wellington
TSB Bank Arena Wellington
13 minutes' walk
This venue hosts concerts and sporting events, creating an energetic atmosphere. Check for upcoming shows and events throughout the year.
Getting around
City Centre
Wellington11 min  ·  3000 ft
Airports
Wellington (WLG)12 min  ·  4.6 mi
Kapiti Coast (PPQ)82 min  ·  33.7 mi
Train
Wellington Railway Station10 min  ·  2700 ft
Train2 min  ·  400 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at NZD 30 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel James Cook Grand Chancellor guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
14
Number of rooms:
106
Former name
James Cook Hotel Grand

Reviews and Ratings

Feedback about James Cook Hotel Grand Chancellor from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often appreciate the James Cook Hotel's location, which provides direct lift access to Lambton Quay and convenient proximity to the ferry terminal and the main shopping area. The spacious rooms, equipped with Wi-Fi, are considered comfortable, and many find the beds especially comfortable with complimentary tea, coffee and toiletries provided. While some guests have noted that rooms may lack desirable views, the breakfast buffet is generally well-received. Dining at Whitby's restaurant can be a mixed experience for some.
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Review score
Based on 3521 verified reviews
8.4/10
Great
88%
Recommend
Location
9.4/10
Staff
9.1/10
Breakfast
8.0/10
Facilities
8.6/10
Pros
Perfect location
Amazing views
Comfortable beds
Pillow menu
Good breakfast
Cons
Tired rooms
Unfriendly staff
Guest reviews
based on 3521 reviews
8.4/10
based on 7004 reviews
8.5/10
Christina from United States
Single
family room
4 nights in November 2025
|
Reviewed:February 01, 2026
9/10
convenient access
the location offered convenient access to lambton quay. (it saved a lot of walking!).
the room i stayed in lacked a bit of natural light, i think.
0 Helpful
jayden from australia
Family with children
family room
3 nights in November 2025
|
Reviewed:January 07, 2026
7/10

an acceptable experience

friendly staffgood breakfastgood locationroom serviceshower problemlate report
i found the staff friendly and helpful. the breakfast buffet offered a very good choice. the location provided easy access to the central business district..
i had some trouble getting through to room service with my order. the shower didn't work properly. i didn't report the shower issue until i checked out.
0 Helpful
Emily from Canada
Couple
Newly Refurbished Executive King Room
3 nights in June 2025
|
Reviewed:July 14, 2025
8/10

Solid Choice for City Stay

convenient locationbreakfast buffethelpful staff
I liked the hotel's convenient location. The breakfast buffet had a good selection of items and fresh fruit. I found the staff helpful when I needed directions to nearby attractions.
0 Helpful
Questions of the users
About James Cook Hotel Grand Chancellor
Are there any rooms available with two double beds or a combination of a queen and a king single bed?
10 January 2024
Rooms with two double beds are available, specifically the Terrace Rooms and Executive Twin Rooms.
Do any rooms at the hotel feature balconies for guests to enjoy the view?
15 February 2024
Unfortunately, none of the rooms have balconies.
Is there parking available for hotel guests, and what are the charges associated with it?
25 February 2024
Car parking is available at a cost of NZ$30 per day, and reservations are not required.
What kind of views can guests expect from the family rooms, do they overlook the city or harbour?
5 March 2024
Family rooms do offer views of either the city or the harbour, enhancing your stay.
Are there rooms that provide a separate lounge area for relaxation?
10 March 2024
Yes, the King Suites with harbour views come with a separate lounge area for added comfort.
Is it possible to park a car overnight, and what is the fee?
20 March 2024
Overnight parking is available at NZ$30 per night, and pre-booking is not necessary.
Are there any fitness facilities available for guests at the hotel?
25 April 2024
Yes, there is a gym available for guest use.
Can guests use a debit card or cash for securing their reservation upon check-in?
5 May 2024
A credit card imprint or a cash/debit card deposit of NZ$100 per night is required upon check-in to cover incidental charges.
Is breakfast included in the room booking options or can it be paid upon arrival?
15 May 2024
Breakfast can be paid for upon arrival or at checkout if desired.
Is the Harbour View Lounge accessible to all guests in Deluxe Rooms?
25 June 2024
Yes, all guests in Deluxe Rooms have access to the Harbour View Lounge, which offers complimentary snacks and beverages.

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