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The Empress Palace Hotel, Surrey
357US$
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Key details
About the Hotel
12788 Ross Place,
Surrey,
Canada,
V3V 6E1,
British Columbia
-
Close to Civic Plaza
Guest rating
6.0
9.1
/10
Loved by The Empress Palace Hotel guests
Superb location
Clean bathroom
Wonderful team
Safe area
Beautiful kitchen
Spacious rooms
"Super cute suite princess with all pinkish and gray."
Sakan from United States
read full review
"Garden was a big asset to spend good time with kids and pet friendly."
Sofi from Canada
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"We are glad that rusted out Intuition I'm booked a suite in this role your villa suite the book was on the third level or if you were steps that was very easy to access free fast Wi-Fi in the room and parking in front of the room."
Raga
5-star luxury accommodations in Surrey's Empress Palace
Amenities
The Empress Palace offers a diverse array of amenities, including 24-hour room service and an exclusive casino featuring over 1,000 slot machines. Guests can enjoy direct access to the exquisite spa with comprehensive wellness treatments. The hotel also boasts a 5-star restaurant serving acclaimed dishes from top chefs.
Rooms
The hotel provides 400 guest rooms and suites, each designed with contemporary decor and modern conveniences. Premium suites feature additional living space and luxurious bathrooms with soaking tubs. Select accommodations include captivating views of the surrounding areas.
Location
Located in Surrey, The Empress Palace is conveniently situated near various attractions, including shopping centers and cultural sites. The hotel is easily accessible from major highways, enhancing connectivity for travelers. Nearby public transit options ensure a smooth experience for guests exploring the area.
Wellness
The extensive spa at The Empress Palace offers a range of treatments, including massages and beauty therapies tailored to individual needs. Guests can access fitness facilities, promoting wellness during their stay. The spa includes relaxing saunas and steam rooms for added rejuvenation.
Dining
Guests at The Empress Palace can experience culinary excellence at multiple on-site dining venues. The Signature Lounge serves a variety of specialty cocktails and light bites. A gourmet coffee shop provides fresh brews for those seeking a quick pick-me-up.
Highlights
Location: Easily accessible from major highways
Dining: Multiple on-site dining venues
Wellness: Extensive spa with beauty therapies
Rooms: 400 guest rooms with captivating views
“The Empress Palace provides both spacious suites and budget-friendly rooms, some featuring fully equipped kitchenettes and balconies with city views, complemented by practical amenities such as free Wi-Fi and private parking. Concierge services and a shared kitchen enhance the experience, although some reports indicate inconsistencies in cleanliness and service. Its location is convenient to local attractions and Kwantlen Polytechnic University.”
Anna BlackEditor-in-Chief at Tohotel
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Facilities
The Empress Palace Hotel offers amenities for your comfortable stay and unforgettable experiences
General
Pets allowed
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Room features
Free Wi-Fi in rooms
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Room decor
Carpeted floor
Show more
The Empress Palace Hotel Location
12788 Ross Place,
Surrey,
Canada,
V3V 6E1,
British Columbia
Map view
12788 Ross Place,
Surrey,
Canada,
V3V 6E1,
British Columbia
City landmarks
Landmark
Bear Creek Train Park & Mini Golf
1.5
mi
Park
Holland Park
1.7
mi
Park
Bear Creek Park
1.5
mi
Landmark
Red Cedar Stump
3000 ft
Landmark
North Surrey Gospel Church
2600 ft
Landmark
Philidephia Church of Vancouver
2800 ft
Landmark
New Life Ministry
3000 ft
Mall
Walmart Smiths Falls Supercentre
3100 ft
Landmark
Smartcentres Surrey
3200 ft
Landmark
Church in Surrey
3300 ft
Landmark
Maranatha Canadian Reformed Church
3300 ft
Landmark
Greek Orthodox Community of Surrey & Fraser Valley
3400 ft
Landmark
Free Methodist Church
3600 ft
Gallery
Surrey Arts Centre
1.4
mi
Landmark
The Royal King Palace and Convention Center
1.4
mi
Landmark
Jamia Masjid Aulia Allah
4600 ft
Landmark
Southside Community Church
4600 ft
Landmark
North Surrey Arena
1.5
mi
Landmark
Surrey Alliance Church
5000 ft
Landmark
Gurdwara Sahib Dasmesh Darbar
5100 ft
Landmark
Scott Town Plaza
5200 ft
Landmark
Attic Billiards Ltd
1.0
mi
Landmark
Bear Creek Community Hall
1.1
mi
Landmark
Sher-A-Punjab Community Corp
1.1
mi
Landmark
Willi's Billiards
1.1
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
1.1
mi
Landmark
Amazing Grace United Church
1.1
mi
Landmark
Surrey Seventh-Day Adventist Church
1.1
mi
Landmark
Ribbon of Life
1.1
mi
Landmark
Nordel Crossing Shopping Centre
1.1
mi
Restaurants
Mr Pickwick's Fish & Chips
3500 ft
12884 96 Ave
Venetis Pizza
3000 ft
9591 128 St
Mezbaan
3300 ft
12790 96th Avenue
Chicken World
2300 ft
12842 96 Ave Unit 1 Cedar Hills Shopping Centre
Camy's Pizza
3700 ft
12849 96 Ave
Wheelhouse Bistro
3900 ft
12865 96 Ave
Explore Surrey
Explore Surrey's Surroundings
Top Attractions
Activities
Dining
Entertainment
Bear Creek Park
25 minutes' walk
A scenic park featuring nature trails, picnic areas, and a mini-golf course, perfect for outdoor activities.
Red Cedar Stump
10 minutes' walk
A local landmark known for its impressive tree stump, ideal for a quick and scenic photo opportunity.
Holland Park
35 minutes' walk
A vibrant urban park with playgrounds, walking paths, and seasonal events, great for families and leisurely strolls.
Surrey Arts Centre
25 minutes' walk
A hub for visual and performing arts, hosting exhibitions and shows, fostering community creativity.
Bear Creek Train Park & Mini Golf
30 minutes' walk
A family-friendly destination with a miniature train ride and mini-golf, perfect for creating lasting memories.
Green Timbers Urban Forest
15 minutes' drive
Offers hiking and biking trails amidst lush greenery, catering to nature enthusiasts and outdoor adventurers.
Yoga and Wellness Studios
15 minutes' drive
Local studios offering yoga classes and wellness sessions, perfect for relaxation and rejuvenation.
Mr Pickwick's Fish & Chips
13 minutes' walk
A casual eatery specializing in freshly-battered fish and crispy chips, known for its friendly service.
Mezbaan
12 minutes' walk
Offers authentic Indian cuisine with a cozy atmosphere, featuring popular dishes like butter chicken and biryani.
Venetis Pizza
11 minutes' walk
A local favorite for delicious, made-to-order pizzas, with vegetarian and gluten-free options available.
North Surrey Arena
25 minutes' walk
Hosts ice skating events and hockey games, providing fun for all ages and a lively local atmosphere.
The Royal King Palace and Convention Center
25 minutes' walk
A venue for live entertainment shows and events, known for its vibrant atmosphere and diverse performances.
Getting around
City Centre
Surrey29 min
·
1.5
mi
Airports
Boundary Bay (YDT)30 min
·
12.4
mi
Vancouver (YVR)44 min
·
18.0
mi
Train
King George Skytrain27 min
·
1.4
mi
Bus
Bus stop2 min
·
400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
from 09:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are allowed on request.
Languages
English, Persian, Tagalog / Filipino
Number of rooms:
25
Former name
empress stays
Reviews and Ratings
Feedback about The Empress Palace Hotel from previous guests about their experience.
Review score
Based on 190 verified reviews
8.5/10
Great
82%
Recommend
Pros
Super cute suite
Private clean bathroom
Perfect location
Spacious bed
Cons
Rude staff
Shared restroom
Misleading photos
Noisy garage
Guest reviews
based on 72 reviews
6.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.