Empress Palace Hotel Surrey Exterior photoEmpress Palace Hotel Surrey Exterior photoEmpress Palace Hotel Surrey Exterior photo
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From103US$ /night
Check-in
06Jul2026Select date
Check-out
07Jul2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

12788 Ross Place, Surrey, Canada, V3V 6E1
-
Close to Bollywood Banquet Halls & Convention Centre
Guest rating
6.0
/10
1.0
/5

4-star luxury hotel with exclusive amenities in Surrey

Rooms

Empress Palace Hotel offers 99 well-appointed rooms, including 19 spacious suites for guests. Each room includes a flat-screen TV, refrigerator, and air conditioning for comfort. The hotel also provides accessible accommodations to meet diverse guest needs.

Dining

On-site dining options include the exquisite Palatial Restaurant, which serves a diverse menu of international cuisines. Guests can enjoy refreshing drinks at the bar, with a selection of cocktails and beverages. Afternoon tea service is available, allowing guests to unwind in style.

Wellness

The hotel features a state-of-the-art fitness center, offering a variety of exercise equipment for guests. A luxurious spa provides a range of treatments designed for relaxation and rejuvenation. Guests can also enjoy the sauna and steam room facilities.

Location

Empress Palace Hotel is conveniently located just a 30-minute drive from central London. The hotel offers easy access to scenic parks, historic landmarks, and shopping districts. Nearby attractions include Surrey Hills and Windsor Castle, enhancing the guest experience.

Event Facilities

The hotel provides versatile event spaces suitable for meetings, conferences, and social gatherings. With a capacity to accommodate up to 200 guests, it is equipped with audio-visual technology for seamless presentations. Catering services are also available for all occasions.

Highlights

Location: 30-minute drive from central London

Rooms: 99 well-appointed rooms

Dining: Palatial Restaurant

Wellness: luxurious spa

“Empress Palace Hotel has something different about it, with a large garden and sports facilities - basketball courts alongside windows that actually open. I noticed positive mentions about its suitability for sports teams and family travelers; plus, its location right on the bus line makes getting around Surrey simple. It might be especially appealing if you're familiar with the area and value a reliable, safe location.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Facilities

Empress Palace Hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Pets allowed

Guest Parking

  • Electric kettle

Dining

  • Outdoor dining area

Children

  • Cots

Room features

  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Room decor

  • Carpeted floor
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Empress Palace Hotel Location

12788 Ross Place, Surrey, Canada, V3V 6E1
Map view
12788 Ross Place, Surrey, Canada, V3V 6E1
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Explore Surrey
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Bear Creek Park
Bear Creek Park
25 minutes walking
Sprawling park with walking trails, picnic spots, and a mini-golf course, perfect for family outdoor activities.
Holland Park
Holland Park
35 minutes walking
A vibrant urban park featuring sculptures, garden areas, and playgrounds, renowned for its community events.
Red Cedar Stump
10 minutes walking
A unique natural feature known for its massive stump and surrounding greenery, great for a quick scenic stroll.
Bike Riding in Green Timbers Urban Forest
15 minutes driving
Explore scenic trails through lush forest settings. Bike rentals are available at nearby shops for an adventurous ride.
Relaxation at Bear Creek Spa
10 minutes driving
A soothing retreat offering professional massages and wellness treatments, ideal for guests seeking relaxation.
Mezbaan
Mezbaan
8 minutes walking
Authentic Indian cuisine with a lively atmosphere, famous for their exquisite butter chicken and vegetarian options.
Wheelhouse Bistro
Wheelhouse Bistro
11 minutes walking
A cozy spot with a diverse menu emphasizing fresh ingredients, known for their signature burgers and local craft beers.
Surrey Arts Centre
Surrey Arts Centre
25 minutes walking
Home to various cultural performances and art exhibitions, featuring regular live music and theater productions for all ages.
North Surrey Arena
25 minutes walking
A hub for sports events and community activities, including public skating sessions and hockey games, member of family-friendly entertainment.
Getting around
City Centre
Surrey30 min  ·  1.6 mi
Airports
Boundary Bay (YDT)30 min  ·  12.4 mi
Vancouver (YVR)44 min  ·  18.0 mi
Train
King George Skytrain27 min  ·  1.4 mi
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in for free.
Pets
Pets are allowed on request.
Number of rooms:
29

Reviews and Ratings

Feedback about Empress Palace Hotel from previous guests about their experience.
Review score
Based on 166 verified reviews
7.5/10
Very good
71%
Recommend
Pros
Big suites
Best location
Upscale clients
Good hospitality
Cons
Filthy sheets
Dirty towels
Rude host
Guest reviews
based on 126 reviews
6.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
06Jul2026Select date
Check-out
07Jul2026Select date
Rooms and Guests2 Guests, 1 Room